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95 comments found.

Hi there,

I’m considering purchasing this plugin, and I’m wondering if there is an ability to add any additional fields to the popup. More specifically, we want users to verify both age + a shipping location.


Sorry but the shipping location option is not with the plugin. Also, not sure if there is really any plugin which has this type of option.

If you really want this feature then you can Hire Us to achieve what you need. If you are up for custom development work then let us know.


This is third age restriction plugin I’m going to use. Just want to get some things clear first. Can I call age restriction plugin when customer add something restricted to the shopping cart? For example, I have wine category and when something from wine category is in the shopping cart, plugin asks for verification? Can I call plugin in specific products only, no category, but just for on product for example?

Thanks! Great plugin!

Is it possible to archive this? If not, can I hire your support team to add this function?


You can use our plugin. If you want any type of customisation then you can hire one of our developer and he will do the customisation.

We checked your video, and it seems like you need some custom modifications on the plugin. If you are up for a custom development then you can reach us at

Hi, just installed your plugin and restricted woocommerce category. I have a problem though. When page is loaded, it says: No products were found matching your selection. Then popup comes, user completes verification process and then products appear. How do I make sure products appear as sneak pick and not “No products were found matching your selection.”? Because then user doesn’t complete age verification because user thinks there is no product. Thanks

Where do I create a ticket? Thanks

done! thanks

Hi Magnigenie,

I have a problem with your plugin. The option “Remove add to cart button for age restricted products and categories when the user is minor” removes the button for all products, even non-restricted products within my shop.

Could you please help me on that?



Can you create a ticket for the issue what you have? You can create ticket in this link

We have not bought this yet – so unable to create support Ticket. Can it be set to SHOW the product page, but have a checkbox/DOB entry field before they Add to Cart?

We want them to see the products, but to have to state they are 18 or over before Add to Cart is enabled.

Yes, it’s possible. But it’s something that’s not with this plugin. This plugin restricts all the items in the shop which are age restricted. If you want then we can create a plugin as per your need.

Prepurchase question. Can you select to have the user choose Yes or No vs. entering in their birthdate? Does this plugin use php sessions? Reason I ask about sessions is that WPengine our host only supports cookies based age gates and not php session based age gates. Thank you.


Our plugin use cookies for the age restriction.

Can I add this pop up message only to the check out page and not to the whole pages?


Currently that option is not available with the plugin. We will try to implement the feature what you are looking for.

Can this be applied only to certain categories? Like, if we have both general items and age-restricted items, does the popup show if you go to the main storefront, or can it be set to only pop up only when a user visits the age-restricted categories?

Also does it display if someone links directly to an age-restricted item (bypassing the category page) and the user didn’t set their age previously?


The plugin has the option where you can set show the popup. In the popup user have to enter their birthday. From that the plugin calculates the age and make those products hide which are marked as restricted products and categories.

User have to enter their birthday before access restricted products and categories.

Hope that clears all of your queries. Let us know if you have still any query.


This plugin is breaking Shipping and Tax functionality with the latest WP and WC installed.

- WP: v4.8.2 - WooCommerce: v3.1.2

Shipping methods disappear and don’t allow adding any more shipping methods (even though the page reloads and a notice of success is displayed.) Tax rates display ‘Loading…’ but tax rows never load.

We’ve tested this functionality with only WC and Age Restricted Shopping to ensure no other plugins are creating conflicts. This is a back end issue however, we’ve also tested with different themes activated to ensure it’s not a theme specific issue.



Really sorry for the issue what you have. Can you create a support ticket for the issue what you have. So that we can help you to fix it. You can create the ticket here

can you choose the page you would like the pop up to apear?


Do you want the feature where in selected page you would show the popup?

Hi, I can not translate the plugin in French, no translation installed. Where are the files?

I’m going crazy with this plugin … it keeps coming up while the settings are just


We are really sorry for the issue what you have. Can you create a ticket for the issue what you have? You can create ticket from here

Hi. Is this plugin ready for translation? Does the calendar translatable too?


yes apart from the calendar the plugin is ready to translatable.

Hi There,

I have installed this plugin on one of our client’s websites: to setup a Age restriction popup for the Cigarettes Category and it’s respective sub-categories but it is not working. The pop-up just won’t appear; I think I have tried all the major settings.

Let me know how to fix this issue. Would appreciate if you reply soon. Thank you!


We are really sorry for the issue what you have. Can you create a ticket for the issue what you have? You can create ticket from here

I’m trying to create a ticket but it is redirecting me to the me login page. Since I don’t have an account, I tried to register but the registration form is not working. Can I send you an email instead with the login credentials so that you can look into it? Thank you! I need this fixed urgently.


Okay. You can send your site login details at and our support team will look into it.

I’ve noticed a major issue with this plugin: if you enter an age that is under 18 and then go back to the item, the pop-up will not display and the user can view the mature products. This is very bad behavior.


That seems to be some strange issue. Can you open a ticket for the issue what you have. You can open ticket from here

ticket opened


We have replied your ticket. Please check into it.

With hide age-restricted products selected, when going to a mature product’s URL directly, a 404 not found page is displayed. Shouldn’t this bring up a pop-up instead to confirm the user’s age? Also, just FYI, your site is not working.


Please create a ticket for the issue what you have. You can create ticket from here

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