magnigenie

magnigenie supports this item

Supported

76 comments found.

I just purchased this plugin and it’s not working. For example, I’ve checked the “enable” box, but there’s still no pop up.

Hi,

Can you share your site login details at support@magnigenie.com so that we can check the issue.

It appears to be ok now.

Glad to know that it worked for you.

Is it possible that the customers only checkout there birth date before they order their products. This would be very helpful.

Hello,

Thanks for your suggestion. But that would only work only if you sell only age restricted products. What if you sell both age restricted and non age restricted and a customer added both type of products and tries to checkout what would happen at that case?

Hi there. I have a problem whereby the age verification window keeps popping up even though users have added their age. Is there a fix to this as it puts buyers off?

This seems to be a real weird issue. Please share your website details on support@magnigenie.com and we will have a look at it.

Hi, are you able to use this when customers pick a variation of the product? We are selling cheese hampers on our website, users then have the option of being able to add wine to their hamper. Could we have to pop up show when they pick this option or does this require custom code?

It isn’t possible out of the box. You will need some custom code to make this happen.

Regards

Hi Support, I have just purchased your Age Restricted Shopping plug-in but when installing it comes up with errors – have tried it twice. Below is the text from my screen. Is there a work around or can I get a refund?

Installing Plugin from uploaded file: codecanyon-9905011-woocommerce-age-restricted-shopping.zip

Unpacking the package… Installing the plugin… The package could not be installed. No valid plugins were found. Plugin install failed.

Hello,

I think you are trying to install the zip file directly. You need to unzip it and inside it you will find documentation and another zip file. Just use that other zip file and it would work fine.

Hello,

Where can I change the date like, day month year??

Hello,

Currently it’s not possible to change this from the admin settings. We will definitely consider adding this feature to the plugin on the next release.

Regards

I have another question.

Where can I find the text: ” select your date of birth” in the pop-up window? I would like to translate it in Dutch.

Thanks

Hello,

Sorry but currently the texts are not translatable from admin

I’ve set multiple categories which I want age restricted. When a user visits a product page directly, without verifying their age, the page shows a 404. If I visit the main shop page the age verification shows up. Once I verify then the product page shows correctly.

How can I make it so when a user visits a product page directly without verifying they see the verification popup instead of a 404 page?

Can you let us know your version of WooCommerce and the age restricted plugin ?

WP v4.6.1, Age Restriction v1.4, WC v2.6.5

Can you send some url examples on suppor@magnigenie.com and we will get this sorted out for you.

Is it possible that the update of Woocommerce messing things up? The age verification window keeps popping up even though users have added their age. Before it was working fine.

Hello Kevin020,

We tested with latest WooCommerce and it seems to be working fine. Can you please share your website details and we will check what’s the issue.

Regards

I was about to spend my hard earned $15 and buy this but a little concerned about the negative comments May I ask if you are happy that the plugin is currently working?

Hi,

Yes the plugin will automatically hide that category when any under age visitor wants to visit them.

Thanks Quick scenario:I am logged in and I am over 18 will it still as for my age verification? Or is it possible ,if not already to link it to the user details. So they have to give their age.

Hi,

Basically the plugin does like this, it shows a popup when a new visitor/customer visits the site and ask their date of birth. After giving their date of birth the plugin calculates the age of the user and shows the products and categories which are eligible for him and hides restricted products and categories.

Hi, 3 questions. First: is there a solution for de 404 error page showing up when going directly to a product (question by graphicintuitions) Second: when activating the plugin, then in the admin panel installed send methods and send classes doesn’t appear anymore. Third: I can select categories to exclude, works fine, but I can not select products.

Hi,

Still we have not got any emails from you. Please send it to support@magnigenie.com .

just did it

Hi,

The login details what you have sent is not working. I have replied your email.

Hello, we have the same need at “Schreckgespenst”. We have a line of products that is not offensive in anyway to view relating to the herbals industry but we do want to require an age verification at check out. What would the cost be to modify this? Or can it be set to be just used on the checkout page?

Hello,

It’s possible but currently it’s not default into the plugin. If you want we can do this for you and most probably add it to our next update so that you can also easily update the plugin in future.

Thank you. I do need this ASAP. It is the final piece holding us up from launching. How soon might we expect it and can I financially motivate you to expedite this?

Yeah, you can. If you can fund for the development and we can make sure that it would be done by tomorrow and we can personally mail you.

Hi, we’ve purchased and installed your plugin, and I believe I have all the settings right, but I haven’t been able to get the popup to come up. I can’t tell if the plugin is doing anything. I don’t see any javascript errors or errors within the error log. I’m hoping you find something I’m missing.

Our site is https://www.diamondbackwine.com – I’ve enabled the plugin and set the “Age verification page” to “through out the site”.

Should I email some login details to support@magnigenie.com?

Figured it out. I unchecked the “Popup only on restricted product/category”. It wasn’t popping up on the category or the product pages before, but unchecking that did make it appear now at least. That works for me.

That’s great. Let us know if you need any further help.

I have your plugin installed on my page http://store.collectiveartsbrewing.com/product-category/beer/ When I put in a birthdate it pops up again immediately. How can I fix this?

Seems like a strange bug, Would it be possible for you to create a login for us and we will check and fix this for you.

where can I send the login?

Ephet

Ephet Purchased

Hi,

I have shipping zones set in WooCommerce. When I activate this plugin, my shipping zones disappear. Please let me know if you can provide a fix or whether I should get a refund.

Thanks

Hello,

We have updated the plugin on your site. Please check and let us know if you find any issue there.

Ephet

Ephet Purchased

That fixed it. Thank you :)

Hi,

If you liked our support or plugin then please give us a review on codecanyon. It really encourages us.

How come a user only has to click the X in the upper right hand corner of the lightbox to continue shopping without inputting age verification?

Hi,

So basically you want when a user will click on the X and continue shopping without inputting age verification then he could access each and every products and category?

I’m wondering why when a user simply clicks the X the box goes away and they can continue browsing the site?

When user closes the popup without filling in their details then they can browse the site but can’t see the age restricted products.

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