kodemann

kodemann supports this item

Supported

327 comments found.

Hello,

I’ve purchased your plugin which is good help but I have a problem. In the “Product categories” input I have a few categories where can be found the products I want to send a review for. But I also sell samples or people pay deposit through the site, and email reminders are still scheduled for those even though they are not in any categories I’ve specified… How to fix this please ?

Hi! The plugin sent out over 40 review reminders to a customer. It has never happened before. Are you able to look into why this could have been?

fox-didl

fox-didl Purchased

Plugin is nice, but not professional enough. There must be an option that the same customer will get an email every time after order. Some of our customers (registered and guest-orders) ordering every month and getting this review email every time. How can I solve this behavior?

Hi kodemann, due to german dispensation of justice the customer needs to be informed before the sale that he is getting a mail with a request to review the products of the sale….. or at least there needs to be a field within the checkout “is it ok to send you after the sale a mail with a request to review” check/uncheck…-that would be ok as well. Would something like that be posssible for you to integrate into the process? Otherwise it´s against the law to use your plugin for germany. Best Regards

KingSky

KingSky Purchased

Hello,

Several comments on CodeCanyon state that the plugin is sending out multiple review requests to customers.

We have had this same issue… one customer got 50 emails!

How do we fix this???

Hi there!

First, this is a great plugin. It solves my headache with the review reminder. I saw two issues with this plugin. 1. The email sometimes does not show correctly. It comes with a gap between each of the sections. http://prntscr.com/j6bwfj 2. The customer name does not show. Just blank. >So I change the text to “Customer” directly. 3. The price doesn’t show correctly with variations. >For example, I have different packages for this product. But it will only show the lowest cost. The product link: https://chicksourcing.com/sourcing-service/ http://prntscr.com/j6bx0m

Thank you! Regards, Jesse

Are the support forums for this plugin dead? The plugin is sending 10-20 email reminders to the same customer at times, how can this be resolved?

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