Magenest

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33 comments found.

This plugin is buggy for me, and the support seems slow. No updates or a changelog?

We don’t have any plans for update right now but we will announce if anything is planned for the module. Thank you for your feedback!

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Hi, we can customize the module for you but we need you send to us the Socio Multi Vendor plugin (software). We must to collect and analyse information of that plugin to know the way our module will support it.

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Hi. I placed a support request some time ago now and I have had no response. I have Woocommerce Point of Sale by Actuality Extensions installed on my site. This advanced reporting plugin does not count anything sold through the POS. Do you have plans to solve this issue? Thanks

Hello, we can not announce that our extension compatible with Woocommerce point of sales. Can you please me luuthuy205@gmail.com I will help you to cusomize

Hello guys,

The Magenest Team will be away from tomorrow Friday, February 5th, 2016 till Friday, February 12th, 2016 to celebrate the arrival of the Vietnammese New Year, which is also known as Lunar New Year. It will be one of the major public holidays in the country that we observe.

To know what is this Lunar New Year about, we leave it to Wikipedia to explain.

Our technical support will still be available however do expect some delays in getting your replies. While most of us will be away over the weekends, we will still try to squeeze in some time to answer urgent cases only.

Also, our plugins still available for all to purchase in Codecanyon.

We will resume work on Saturday, February 13th, 2016. Until then, have a great Lunar New Year :).

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Hi,

We returned to work from holiday so the support went back to normal!

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This plugin does not work for me. I cannot download a CSV file nor can I navigate to other pages in the report. It is worthless without these features working.

This plugin is not working for me. CSV export button does nothing and I cannot navigate to other pages in the report. This plugin is worthless to me if it cannot work.

Can the user role report break up the sales by product. The demo just shows to number of products soled by role.

Do you support reports on subscriptions – like active subscribers, etc. using the latest woocommerce subscription engine (2.x)

Don’t buy this plugin until the person who created the plugin fixes the CSV export. It is currently not working at all and they obviously don’t support the plugin at all. What a waste.

Hi

Purchase Code: e246ab3c-2945-48bf-b33d-0b6d035a5d69

Is it possible to export Your reports? I see a link on the report, in the upper right corner, to export as csv file, but nothing happens when I click on it.

Regards,

Simon

Hi,

It will take us about 1 month to update it. we will contact you as soon as we have updated.

Best regards,

The Magenest Support Team.

Hi

One month? This is long… so basically, when I am on this link, then I just can download by right click, save link as…

I am sure You just need to rewrite a small part in the code, that the behaviour is similar to the standard report from Woocommerce.

Regards,

Simon

Hi Simonvetterli

We will fix earliest time.

Thank you so much!

Best regards, _Magenest Support.

dipsn

dipsn Purchased

Hello Sir, I am trying to export CSV file In ‘sales Item details’ tab,previously it was showing tables data in downloaded file, but now it is showing blank. Kindly help me to solve this issue. Thanks.

Hi Dipsn,

Thank you for contacting with us! Please provide us your information about URL, admin role via support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/104 and send us some photo about your issue. Our developer will solve it for you as soon as possible.

Best regards,

The Magenest Support Team.

dipsn

dipsn Purchased

Hi I have found my ticket raised for Export To Excel is changed to Resolved state although the issue still persists. If you cannot understand the issue I would like to schedule a call so we can elaborate. Let me know if its possible for you to have a call on skype or joinme . Share your skypeid details.

Call time: 30th Dec 2017 11am IST

Hi,

Can you please share your skype with us? Our developer is in his week-long business trip, we will contact you as soon as he return.

Looking forward to hearing from you soon.

Best regards,

The Magenest Support Team.

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