vjinfotech

vjinfotech supports this item

Supported

33 comments found.

For some reason the “Preview” function has stopped working. Was this caused by the new WooCommerce version 2.6.x?

Hi,

Thank you for getting in touch!

your license already expired before 3 month.so we can only answer of your question. update your license.

we will say only after testing our product. so if bug is reported than we are update our product.

Thanks

Hi vjinfotech,

I purchased this product, installed successfully and upon trying to use it (clicking on the Woo Export link on the left of the admin panel) the process times out. (HTTP Error 500)

My pertinent system details are: WP Version: 4.5.3 WC Version: 2.5.5 WP Memory Limit: 256MB PHP Post Max Size: 100MB PHP Time Limit: 3600

I tried the plugin on another WC store with significantly less orders and customers than the store above this plugin was purchased for and the plugin worked without a problem.

I also tried deactivating all plugins except WooCommerce and Woo Export and the same problem occurred on the main site.

Thank you for your prompt reply to the issue.

Hi,

Thank you for getting in touch!

please open support ticket at http://www.vjinfotech.com/support/ and our technical support team will surely assist you in minimum time.

Thanks

Email has been sent to support. Thanks.

Hi! I have been looking for a plugin which can export our custom order fields. I have Woocommerce Admin Custom Order Fields plugin and I wonder if your plugin is compatible with it? Or is there any way that I can export our custome field?

Hi,

Thanks for interested in out product.

order custom field is not supported in current version. please contact via profile page https://codecanyon.net/user/vjinfotech. we are provide better and simple solution for order custom fields.

Thanks

Pre-sales question. Hi, I have already purchased your Woo Import Export plugin and considering this plugin. I have a custom order fields (via woo commerce add on plug in). 1. Can custom fields be displayed in the report 2. If yes, can we customize profiles for report scheduling Thank you!

Hi,

Thank you for getting in touch!

we can see you are already purchase our product woo import export. also we can see you are contact support team and create ticket.

Our both plugin have some similar functionality and some unique functionality. Display fields is unique functionality of this plugin. but not available in woo import export.

we consider this functionality in our next release. for further discussion we are reply to your ticket.

Thanks and have a nice day.

Hi there

How can we give Shop Manager user type access to Woo Export tools?

Hi,

Thank you for getting in touch!

just add capability wae_export to your Shop Manager user and that user can access all functionality.

thanks and have a nice day.

Hi there. Is it possible to export the order product weight, height and length? I want to use to upload into my shipping system.

Hi,

Thanks for interested in out product.

It is possible but some customization needed. And customization not included in support.

Still any doubt then just reply us we are happy to hear you.

Thanks and have a nice day

Dear Support,

I would like to ask, can I see the variations in exported file?

Many thanks ofr your answer

Hi,

Thanks for interested in out product.

can you explain some more for this because we can’t understand your question.

Thanks and have a nice day :)

Dear Support… I have just installed the plugin. The exports are only showing data for the product related columns. All the other fields are empty. No customer names, billing/shipping info, order ID etc… Just the product columns have data. I originally exported with default settings, then with dates, then tried all export file types. All the export fields are ticked in the settings.

Hi,

Thank you for getting in touch!!

just open support ticket at http://www.vjinfotech.com/support/ and provide your necessary details with csv file and our technical team assist you in minimum time.

Tthanks and have a nice day :)

Hi, I just purchased the plugin, unfotunately, the dropdown lists in advanced fields gets stuck and cant collapse back once opened, blocking other fields that need to be selected. please let me know how to solve it, or I would like to request for a refund?

Thanks

Hi,

Thank you for getting in touch!!

just open support ticket at http://www.vjinfotech.com/support/ and our technical team assist you in minimum time.

Thanks and have a nice day :)

Hi, Just want to make sure to see if you’ve an automatic export (with a cron job) to export on planned basis, all the woocommerce orders between last export and the new export ? I’m really interested, so please let me know. Cheers

Hi,

Thanks for interested in our product!!

in current version this functionality is not available. some customization needed for your need.

Still any doubt then just reply us we are happy to hear you.

Thanks and have a nice day. :)

Hello, when I click on Woo Export after installing I am getting the following error:

trianglestrings.com is currently unable to handle this request. HTTP ERROR 500

I am missing somewhere that I need to input a license or purchase code before the plugin works? Or something else?

Thank you, Michele

Hi,

Thank you for getting in touch!!

just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team assist you in minimum time.

thanks and have a nice day :)

hozour

hozour Purchased

Hi

I got this line error after I want export order and in the preview, I cannot see all information about order all field was empty! ´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´ Warning: Illegal string offset ‘field_key’ in /storage/content/21/218921/......

Hi,

Thank you for getting in touch!!

we received your mail. we provide solution within 24 – 48 hours.

thanks and have a nice day :)

imagineds

imagineds Purchased

I am getting an error message “www.website.com is currently unable to handle this request.HTTP ERROR 500”. How do I resolve this? I have submitted a support ticket 3 days ago but not gotten a response at http://www.vjinfotech.com/support/.

Hi,

Thank you for getting in touch!!

we already processed your ticket and t\you will get solution within 24 hours.

thanks and have a nice day :)

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