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I just purchased your plug-in and installed it on a multisite installation. However, after installation, the WC Email Customizer menu doesn’t appear under WooCommerce, nor anywhere else on the site.
Is your plug-in not compatible with multisite?
Any idea why that would happen? I tried deactivating and re-activating a few times with no luck.
Sorry, My plugin is not compatible with multisite. and also i have not described multisite compatible feature on my plugin description.
Ah, ok, that’s unfortunate. Can you please advise how to request a refund?
Please search on Google here already available link for refund request.
Sorry for the delay, I never got alerted of your response. Refund request has been submitted.
Okay I will approve it
I’ve just installed this plug-in, and i’m missing following things:
1. If there is a user note, how can I add this info in the emails? I’m not seeing the shortcode in the docs.
2. I’ve created a custom field in my check-out flow, how can I add this in my email? Flow: https://wordpress.stackexchange.com/questions/224490/how-to-display-custom-field-in-woocommerce-email-orders
But it’s not showing anymore in my emails.
Thanks for getting back to me,
Fixed my first question thanks to other comments here!
You have add this shortcode on your theme function file. and replace your_feild_name with real field name.
user [wcaec_order_your_field_name] shortcode on your email, so these value is apprear on email.
If you really like our team support, Please give me rating.
OK, that worked. Thanks!
Got 2 more questions:
1. Is there a way to display the country? Because I’m not finding this shortcode in your docs.
2. I want to use your plug-in only for the admin mails. Is there a way I can use the default woocommerce mails for my customers?
Sorry, But Second point is not possible.
Is there a way to exclude customer-on-hold-order.php template? That’s the only one afaik that needs to be the default one of woocommerce.
Rename \wc-advanced-email-customizer\woo-tpl\woocommerce\emails\customer-on-hold-order.php file on my plugin.
Thank You For Rating.
That’s not working I’m afraid. Only the intro and footer text is there. No order details or user information. Is there an easy way to fix this?
Can you share your admin and FTP details on my personal email id. i will add this functionality on your site.
i will send test email. But need select order Id!
What is that?
Order I’d for just send those order email for testing purpose.
Glad to see your sales went up.
Hi, a few pre-sales questions:
1) I see your list of supported emails, which does not include subscription emails. Is there any way to edit these as well? Specifically if a payment failed / retrying credit card. I use WooSubscriptions plugin. If not, any suggestions?
2) I want to be able to edit the order table to something like this, would this be possible?
3) Can I set up the billing details info and footer etc as a template to apply to all emails?
4) Can I merge in fields in the title like I my New Order email that goes to admin to say New Order: Product Name for $x (I generally only have one item per order)
5) If I were to provide you screenshots of all my emails, do you take on any freelance jobs to set it up for me? I like the idea of being able to edit it later myself, but am wondering if it would be best to hire someone who knows woo emails as well as you do.
Can you talk me with my personal email here i have discussed with all about editing woocommerce emails.
I bought your plugin, did my custom email templates but I have 2 questions – How can I center the logo at the top of my email? It’s already centered but appears on the left side, I don’t know why…
- How can I link these templates to my Woocommerce? I still receive the automatic woocommerce emails when I test it.
Thanks for your support.
For first point I need to work admin details for this issue so can you provide your admin access on my email.
For second point you need to rename email folder inside your theme woocommerce folder
If you really like our team support please give me ratting.
What if the customer choose “Locak Pickup” option, How do I put it in place of Shipping Address ?
return date('F j, Y',strtotime($wcaec_order->order_date));
Here are also working standerd woocommerce hooks.
Does the WooCoomerce Advanced Email Customizer have dynamic values to support this WooCommerce Shipment Tracking plugin https://woocommerce.com/products/shipment-tracking ?
Yes this plugin support all dynamic values.
But what would be the dynamic values as it relates to the WooCommerce Shipment Tracking plugin?
I think tracking number and tracking provider name is dynamic.
I mean in the WooCoomerce Advanced Email Customizer what would be the examples of the dynamic values for WooCommerce Shipment Tracking?
I can’t understand what do you say.
This plugin is provide shortcode for all dynamic values like customer details, Billing details, Shipping details.
I have already added all hooks in my plugin so any third party plugin is set any details in mail.
If you purchase need any code add in email so please tell me i will give sample codes.
How do we change the date stamp format for the [wcaec_order_date] shortcode so that it looks like…
Jan. 1, 2017
January 1, 2017
Can you please shortcode with bellow one.
return date('m d, Y',strtotime($wcaec_order->order_date));
Thanks. It worked.
Around LINE 17 within the : shortcode_handler.php ” file…
I used ‘M d, Y’ instead.
I also discovered how to increase the thumbnail size that appears in the email template to be 80px.
Around LINE 258 within the : shortcode_handler.php ” file I used…
<td style="text-align:center; width:100px; vertical-align:middle; border: 1px solid #eee; border-left:0; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; word-wrap:break-word;"><?php echo apply_filters( 'woocommerce_order_item_thumbnail', '<div style=""><img src="' . ( $_product->get_image_id() ? current( wp_get_attachment_image_src( $_product->get_image_id(), 'thumbnail') ) : wc_placeholder_img_src() ) .'" alt="' . esc_attr__( 'Product Image', 'woocommerce' ) . '" height="80px" style="height:80px; width:auto; vertical-align:middle; margin-right: 10px;" /></div>', $item ); ?></td>
I am planning to buy as many of this license as needed
yes you need to change height & width of image so it’s automatically applied on email product image thumbnail.
If you really like our team support, Please give me rating .
Already gave five stars .
Is there a way to make the product thumbnail “clickable” so that it will take the customer back to the product’s original product page ?
Yes this is possible.
And also complete link tag on after image tag.
Can you try this and let me know.
Can you please let me know which file and which line of code this modification can be applied to ?
Can you show me a a “before and after” sample of the original code this should be applied to ?
Within the ” shortcode_handler.php ” file…
I CHANGED :
<td style="text-align:center; width:100px; vertical-align:middle; border: 1px solid #eee; border-left:0; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; word-wrap:break-word;"><?php echo apply_filters( 'woocommerce_order_item_thumbnail', '<div style=""><img src="' . ( $_product->get_image_id() ? current( wp_get_attachment_image_src( $_product->get_image_id(), 'thumbnail') ) : wc_placeholder_img_src() ) .'" alt="' . esc_attr__( 'Product Image', 'woocommerce' ) . '" height="80px" style="height:80px; width:auto; vertical-align:middle; margin-right: 10px;" /></div>', $item ); ?></td> <!--//Was height="30px" style="height:30px;-->
TO NOW SAY :
<td style="text-align:center; width:100px; vertical-align:middle; border: 1px solid #eee; border-left:0; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; word-wrap:break-word;"><?php echo apply_filters( 'woocommerce_order_item_thumbnail', '<div style=""><a href="'.get_permalink($_product->id).'"><img src="' . ( $_product->get_image_id() ? current( wp_get_attachment_image_src( $_product->get_image_id(), 'thumbnail') ) : wc_placeholder_img_src() ) .'" alt="' . esc_attr__( 'Product Image', 'woocommerce' ) . '" height="80px" style="height:80px; width:auto; vertical-align:middle; margin-right: 10px;" /></a></div>', $item ); ?></td> <!--//Was height="30px" style="height:30px;-->
I am planning to buy more of this wonderful plugin
Hello, pre-sales question: will this plugin work with Woocommerce 3.2 ?
Yes it’s working on latest woocommerce.
Thank you for your quick reply. Another question : I use the plugin Woocommerce Shipping Tracking (https://codecanyon.net/item/woocommerce-shipping-tracking/11363158), and would like to know if it’s possible to display shipping info in messages with your plugin. I saw the comments on their page :”the plugin simply injects the custom email text message (that you can customize via the special plugin option menu) in any outgoing woocommerce email by hooking to the woocommerce_email_before_order_table action”, I don’t understand well what it means. If it’s possible, I will buy your plugin. Thank you for your reply.
I have already added all woocommerce standard hooks on my plugin so I think your tracking information automatically add in email.
If after purchase not working please tell me I will help you.
OK, thank you. I like your working method, quick reply and very active. I’ve just purchased and will let you know if it works well. In any case, you’ll have 5 stars for support, which is not the case for all envato authors.
Incase any issue related tracking code not adding in email. So please tell me i will help you.
Hello, tracking information not work, I see there’s no ”’woocommerce_email_before_order_table” hook in your shortcode, you have order items instead.
<?php do_action( 'woocommerce_email_before_order_table', $order, '', '', '' ); ?>
<?php do_action( 'woocommerce_email_after_order_table', $order, '', '', '' ); ?>
Can you try this and let me know any issue.
Thank you for your helpful reply, it works like a charm!!!
By the way, I added these shortcodes, “shipping_country” and “billing_country”, but it displays only 2 lettres, not full contry name. How can I fix this?
My short code is below:
I really appreciate your plugin and your support!!!
Can you try this code and let me know.
return WC()->countries->countries[ $wcaec_order->shipping_country];
OK works perfect, thank you!
Also I left my best feedback for you.
By the way,
1) it doesn’t support if I include the shortcode with [ ] , is it normal?
e.g. if I want to display like [My blog site title], and write [[wcaec_blog_info]] in template, it returns [wcac_blog_info] in mail. Any solution for this?
2) I can’t send test mail via your plugin, because it’s impossible to select order id in drop-down menu. only “select order” shows, so every time I have to create dummy orders to check mail template changes….
I think this is issue with sortcode so may be can you try add spacce before and after shortcode like [ [wcaec_blog_info] ]. I have try to resolved this issue on next version of plugin.
And also i will resolved second issue on next version. Thanks for report this issue.
Thank you for your support.Today, I encountered another problem.
With Shipping Tracking plugin above mentioned, in your customized mail the tracking info multiples per order articles (e.g. for 1 article order =1 shipping tracking above the order items list, 2 products order = 2 shipping info (the same things 2 times repeat, 4 products order = 4 times tracking infos, etc..). I contacted the author of Shipping Tracking, and the following is his reply:
the WCST plugin just injects tracking info hooking to the woocommerce_email_before_order_table action triggered when WooCommerce renders the email body. More in details, every time that action is triggered, the plugin just passes a string containing trackin info (by the way that action has to be fired only one time per email rendering). It doesn’t nothing more.
It doens’t alter in any way the email generation or sending process. So the issues you are experiencing most likely is related to the other plugin that alters the email rendering and sending process. For this however you should contact that plugin support to have more clues about that issue. They have designed it so they should be able to fix this fancy behavior.
So do you have the solution for this? I need to it fixed as soon as possible. Thank you.
Share you FTP details on my personal email id i will able to resolved this issue.
I’ve just sent you my details via email. Thank you.
Hi, i use WooCheckout Manager plugin. can you help me how can i add this plugins fields to wc emails?
You want check which field store on database by WooCheckout Manager plugin. and add this field like.
Here is sample code for i have added tracking nomber on email. So you want to add code like this on your function file OR my plugin ’\wp-content\plugins\wc-advanced-email-customizer\frontend\shortcode_handler.php’ on this file.
echo $tracking_number = get_post_meta($wcaec_order->id,'Shipment_Tracking_Code',true);
Hi, thanks for quick response. Can you help me how can i find field store on database by WooCheckout Manager plugin? Do i need Abbreviation name of field or where can i find tracking number? Thanks
Can you share me your FTP and wp-admin access details. And also send me which field need to add on email. So i will find and add this code on my plugin in your site.
share your details on : firstname.lastname@example.org
how can I display the company name in the email?
Please add bellow shortcode on my plugin this path \wp-content\plugins\wc-advanced-email-customizer\frontend\shortcode_handler.php & Use [wcaec_billing_company] & [wcaec_shipping_company] this shortcodes on any where in email option inside my plugin option page.
Try this one and let me know nay issue.
that’s okay, thank you!
If you really like our team support, please give me ratting.
The following error message is displayed when registering a costumer:
Fatal error: Call to a member function get_items() on null in /home/robinco/riso.robinco.hu/wp-content/plugins/wc-advanced-email-customizer/frontend/shortcode_handler.php on line 264
can you help me?
Can you share your FTP and WP-Admin details on my personal email id. Because i have need to check setting on email option. Because i think you have used [wcaec_ordered_product_list] this shortcode on my account ( Create account ) email.
So please send me both details i have need to check which is issue.
my email is : email@example.com
Hi, sending a test email seems to require an Order ID. What is this? It doesn’t seem possible to enter one. I know this question has been asked before, but I don’t understand your answer:
Order I’d for just send those order email for testing purpose.
How do I set the Order ID?
Can you send me you FTP and wp-admin details on my personal email id. i will resolved this issue on your site.
I will also resolved this issue on next version of my plugin.
Email : firstname.lastname@example.org
Hi, as I am not a programmer, is there any documentation on this plug-in explaining how to use it in plain English? For instance, what the short-codes refer to and how to set them?
Here are the shortcode doc for my plugin. Also on plugin zip also available documantation for how to edit emails.
thanks, that’s useful. I didn’t find this file in the zip I downloaded, or any other pdfs on how to edit emails. would you mind sending me a link to these? thanks.
Here are the my plugin doc.
Bonjour, je ne m’en sors pas avec ce plugin car il fonctionne mal avec mon thème, il m’est impossible d’accéder à certaine fonctions comme par exemple ajouter mon logo.
Merci de m’indiquer les modalités de remboursement dans les meilleurs délais.
Sorry, But i have not able to understand this language so can you able to write message in English.
Hello NBGoyani, I do not go out with this plugin because it works poorly with my theme, it is impossible for me to access certain functions such as add my logo. Thank you to tell me the terms of repayment as soon as possible. Sincerely Stéphane
Okay no problem
Thank you and when do you think I will be able to repay?
You mean you want to refund ?
Yes because I can not use the plugin
Send me refund request. I will refund you.
I think refund option available on download menu.
ok i will look in the download menu …
unfortunately I can not find the option of refund
I have not ideas about how to send refund request. Because i was author and not any purchase plugin so i was no idea about this for where to send refund request.
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