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Please deactivate WooShop Slider lite version and use only full version on your WordPress installation.
If you have any additional problems, feel free to contact us via email firstname.lastname@example.org and include your WP and FTP log in data and we will handle it in from there.
Thank you very much for buying our products,
I’m having an issue related to the Quick View function of the plugin.
For some reason, the Quick View pop-up is hidden underneath the Woo Shop Slider and other elements on the page. I’ve tried modifying the Z index of the Slider’s pop up without success. I appreciate your help with the issue.
please contact our support via email: email@example.com
And send us your WP log in data so we can see what is going on.
You have turned on maintenance for now.
I bought the plugin but I have some problems after installing:
1. I don’t seem to have the FullScreen Slider option, Slider haight, Slider transition etc.
2. I dont know how to activate my purches code since i bought this plugin on themeforest
You should contact us on firstname.lastname@example.org so our support guys can help you with your request.
You should include your WP and FTP log in data and a screenshot where you do not have the full-screen option.
does this have rtl support ?
Unfortunately there is no support for RTL.
I would be interested to purchase your product but before i would like to ask you a question about it.
I’m interested by “Card” version and I’ll use it for affiliation. My question is: is it possible from the carousel to be redirected directly to the affiliation page and not the product page ?
Thanks a lot
Hello,You can override category link, but unfortunately, you cannot override each product link separately.Kind regards,Shindiri Studio
is there a way to sort by random?
Unfortunately, there is no option to do this.
Shindiri Studio Team
hello, i would like to know if it is possible to have a sort of menu over the “second style” of Roll where i can add the categories of the products that i want or sale products etc…so if i click one of these voice of the menu, the related carousel it will be shown always in the same position.
How would i go about to change the ordering from sorted to random?
The order can not be done in that manner.
I am going to purchase but i want to ask 1 thing is it supported with shopkeeper theme ?
Hello,Thank you for your interest in Woo Shop Slider.The plugin should work with every theme on the market.Kind regards,Shindiri Studio
Hey, pre-sale question- Is it possible to feature other content in the slider that is not a product/category? I am using woocommerce but occasionally I would like to feature content from a post instead of a product. Thanks!
Thank you for showing interest for our product.
You can showcase only products, because this slider was meant only for showcase WooCommerce products.
But, please check out our other plugin, which can pool post into a neat Timeline Slider, which can fit your needs.
Check it out here: https://tinyurl.com/yansbvxo
Why is there no support for VAT calculations???? It shows the products in the slider without VAT. This way the plugin is useless.
For simple products slider use get_price_html() function to output whatever settings you saved in WooCommerce settings. It does support VAT calculations.
For variable products slider display lowest variation price and you have to visit single variable product page and select variation to view price for that variation. Just as default WooCommerce functionality is.
For other products we just display product price. For example grouped product you need to visit product single page to see individual product prices.
If this is not desired functionality you need, please send us an email with more detailed explanation and suggestion what we should change and we will consider it for our next plugin update
In Woocommerce I have VAT calculations set. But it does not show the VAT in the slider. Please see screenshots:
Support, I need help with this….
Hello,Can you please send your login and ftp data to our e-mail: support @ shindiristudio. com so that we can investigate it properly.Thank you
Done, please check your mail
I want to show one slider on single page but different for desktop and different for mobile, how can i do this ?
Hello.There is no such option in Woo Shop Slider plugin. You can do this with some css or if you are using Visual Composer you already have support to hide some columns on some devices.Kind regards,Shindiri Studio
Are you planning to include WPML support in the future?
We are thiking about it, we have already translated the plugin on a few languages?
What is your country of origin?
Netherlands, I’ve now created 3 different sliders and placed them in the translations, so that works as well.
Hello increased the size of the pictures how in the slider of Card type ? Is there anyway to personalized the size of the pictures?
Hello,There is no setting to set picture size. It depends on slider width as well the picture ratio. It looks its best when it is used with full width rows.Kind regards,Shindiri Studio
Hi pre-sale question: I have a multi vendor shop – can I have each slider feature products from each individual vendor? i.e. each shop vendor has their own carousel to feature their own products. How can this be done? Thank you!
In some slider versions, you can choose a featured product, while other products in the slider will be displayed form selected categories. We are not sure about the plugin that you are using for multi-vendor shop, but Woo Shop Slider will display slider for products from selected categories or it will display selected categories.
You can try Woo Shop Slider here and see for yourself if it fits your needs, but demo is setup for single store and you can’t install additional plugins. You will have access to wp-admin so you can see how this plugin works.
Velocity does not work. Image size choices are minimal. This is bad. Coding is not good. Yucky product.
Thank you for chosing our product. We had no complaints about Velocity slider version or plugin so far even after the WooCommerce plugin major changes we kept backword compatibility for our customers comfort.Please send us more data about problems you have with velocity slider version at email@example.com. You should include your WP and FTP log in data and screenshots. We will be more than happy to try and upgrade slider or fix issues if some.Kind regards,Shindiri Studio
Refund my money now! I want my refund ASAP!
We are truly sorry that you are unsatisfied with the product specifications, as we stated a couple of times during our sessions via email and support, we would be more than happy to look into your requests.
As our slider is used by over 200 people, we want to have a stable and working products for all of our customers.
Is there anything we can do to change your mind?
I don’t want your slider and deleted it right after I tried it, Refund my money ASAP.
We are again sorry that you feel like you do not want to use our product.
As stated a few times before, our velocity function is working, by Envato policy, we can not give you refund if any of these reasons apply to your situation, reserved from Envato:
- you don't want it after you've downloaded it;
- the item did not meet your expectations;
- you simply change your mind;
- you bought an item by mistake;
- you do not have sufficient expertise to use the item;
- you ask for goodwill
If for any reason, you give us the concrete proof that our plugin is not working, and we will gladly refund the money.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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