proword

proword supports this item

Supported

99 comments found.

Hello,

we have purchased the plugin, and have an urgent question; first of all, the option “show popup” does not do anything. The popup always shows, even when I check “no”.

Second question: we do want a popup window, but only on the cart page (not on every page). Is there any way to do this?

Bruno

One more question: my free item doesn’t show its thumbnail image in the cart page, can this be resolved?

Is there any way to delete the “cross” symbol so that people cannot remove the item out of the cart? (by the way, if you delete the item in the cart, it shows up very large).

All in all not too happy with all these issues.

Thank you

linda_hm

linda_hm Author Team

Hi

1 : sorry for this issue

you can fix this issue please go to main.php and line 134 and cut this line require( 'core/popup.php' );

and insert line 137

if(!is_admin() && !isset($_COOKIE['pw_woo_popup_gift_cookie']) && $setting['show_popup']=="true") { require( 'core/popup.php' ); setcookie("pw_woo_popup_gift_cookie", 'ok', time()+3600, COOKIEPATH, COOKIE_DOMAIN); }
linda_hm

linda_hm Author Team

2: yes you can do it but i need changed same code for you please go to http://support.proword.net and create a ticket and give me admin access

3 : please go to http://support.proword.net and create a ticket and give me admin access

Best Regards

Can I use only One rule in the same cart even if I created multiple Rules ?

It must change or add a function in the file “function.php” that this functionality ?

Is there any option to not display “CHOOSE YOUR FREE GIFT” in the checkout, I only want to display the gift on a specific page

This plug in is pretty easy to set up but in some orders the gifts disappear in check out or sometimes not automatically added at all in the Cart. Is there a bug or something I have to check? I hate having to manually edit orders to add the freebies.

I have to say that the plugin’s support is terrible. I pointed some problems with the plugin 2 months ago. You guys said that it was fixed so I bought the plugin but the same problems are still there, everyone here is complaining and you guys don’t do anything!

This is a huge disrespect with us, customers!

Please fix the bugs!! We bought a plugin to make our life better not worse

linda_hm

linda_hm Author Team

Hi Dear UESR

If You have any issue go to http://support.proword.net and create a ticket , don’t worry , If we can’t fix your issue you can request refund , we refund your money !!

We will Fix issue’s in next updates and add great features,

Best Regards

I have no response from support too :( Is author vanished?

linda_hm

linda_hm Author Team

Hi

sorry for this we reply to you soon and we will add this feature in next updates

Best Regards

There’s no need in “adding” this feature, it’s already there. Just fix its bugs :\

linda_hm

linda_hm Author Team

Hi Dear user

do you have any issue yet?we want send new update for plugin , please tell me any issue we will try fix soon and send update

Best regards

Hi, I think this fits what I need.

You say it supports WPML, does this includes RTL languages? Because I tried another plugin and when I go to the arabic version (RTL) the arrows act weirdly and gifts aren’t added. So I just want to be sure that the plugin well smoothly work for both langaues. and is all the text translatable ? Like (Add gift)

Thanks, the plug in looks great.

linda_hm

linda_hm Author Team

Hi

We will add this feature in new update and our to do list

Best Regards

Hi, I have purchased this plugin and need some support. When i click on ‘Go to support’ it tells me to create a ticket. How do i do this please?

linda_hm

linda_hm Author Team

Hi

Please register in ticket system and login , then you can create a ticket

Best Regards

I have created an account with support but i have not received an email to activate my account yet. How long does this take?

linda_hm

linda_hm Author Team

Hi

Please check your spam in your mail , if you don’t have any email from proword , please contact to info@proword.net

Best Regards

Hello! Is posible to have multiple gifts rules at same time?

linda_hm

linda_hm Author Team

Hi

What you means?

Having an issue with the Cart Gift Carousel. If a customer decides to remove the free gift from the cart in order to select a different one, the page reloads and the carousel images become very large. Please respond with a solution. Thanks!

linda_hm

linda_hm Author Team

Hi

in ticket we reply to you , please see your ticket

Best Regards

I have waited 4 days for a response to my ticket. I have supplied all of the requested information, please respond with a solution today.

linda_hm

linda_hm Author Team

Please check ticket :)

thanks a lot

Where in the code can I change “ADD GIFT” to another language? Thank you.

linda_hm

linda_hm Author Team

Hi

we added this option in version 2.7 still we don’t send to codecanyon , we will check plugin and send soon

Best Regards

Ah, OK, I got it. Is there a way to have access to this 2.7 version? Thank you so much.

linda_hm

linda_hm Author Team

yes

you can give me admin access or ftp account (plugin folder) i install to you

Hello there! Are you compatible with Visual Composer? Thanks!

linda_hm

linda_hm Author Team

Hi

Visual Composer for shortcodes?

we have not any code for Visual Composer yet , this worked stand alone and with woocommerce cart

Best Regards

Hello,

Nice plugin!

I am having trouble with one thing tho.

For This Black Friday i want the following:

$300 – Gift will be Product A $500 – Gift will be Product B $1000 – Gift will be Product A + B + C

This would work fine wiith the multiple gifts options, however product C has some variarions.

So I had to set the product c to hide in case of another gift in the cart. I can add product C and the others (after sepnd $1000) if I add product C first, but if I had any other I can’t select the product C

Didi I make myself clear?

Thanks!!

Hi Dear User

i am sorry for delay

if possible please go to http://support.proword.net and create ticket , Sara or David reply to you soon

Best Regards

presale question: Can I add free gifts pragmatically through a hook? I’d like to control free gift rule by my self in a function.

Hi

no it isn’t possible but we will have ready new bundle plugin and we will add this feature

Best Regards

Pre-Purchase Question:

Is the following options available?

Free gift can be scheduled. User can select size option for gifts.

Hi

No it isn’t possible for now

Best Regards

I need to offer gifts to NEW CUSTOMERS after register, is this possible with this plugin?

Hi

This is good feature , and i will add our to do list but for now this is need custom work

Best Regards

Hi, on the Gift Configuration, Minimum Cart Amount can it be from 200 until 400 ? Instead of over 200 only? Thanks

no , you can set only Minimum Cart Amount , but we can do it for you if you need with custom work

Best Regards

Hello,

We are currently using the Woocommerce multiple free gift PRO plugin, but we are experiencing bugs with gifting virtual/downloadable products. These products aren’t downloadable for customers with this plugin (the download link in the e-mail misses). We were wondering if your plugin handles virtual/downloadable products correctly (so if the customers get a e-mail WITH a download link).

Kind regards.

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