websitedev

websitedev supports this item

Supported

This author's response time can be up to 2 business days.

36 comments found.

Demo login details not working

It’s work for me, Please try again.

i want to buy this today but i have 4 questions: 1. it is compatible with v1.6.0.8 right? 2. i just try the demo. and try to put some items in cart. but in back office, the cart still show as zero 0. can it really see what the customers has put in the cart while they has not sign up and still a guest? 3. and all the customer online history are stored in database until i delete it right? 4. if customers already sign up . so they have their NAME. will it be shown on Statistiques ?

Hi,

Yes, the module is compatible 1.6.0.8

I’ll check but the module indicates to the basket well connected and non-connected user.

You can select the frequency of Blanked data from the administration of the module.

If the client is connected to their name is visible in the widget but not in the statistics.

kind regards

Hello,

I downloaded the new update but it does not includes the module only documentation files ? Please check and reupload .

ysco..

Thank you, I just send the file should be available throughout the day.

Thanks, will try it again ????

Regards,

ysco..

Hi ysco,

The module is still awaiting approval, it should be validated quickly, you will receive an email.

Best Regards

Hello Websitedev,

Can you please have a look at the module to speed it up by removing a lot off calls.It works great but it uses many recourses so that the website is getting real slow. A pro that is working on my website told me that the module consumes a lot off speed and performance bad on Gtmetrix. Now i have disabled the module and my website is a lot faster again. I hope that you can have a look about this issue and speedup the module so that it not uses that many calls/recourses.

Thanks.

Best regards,

Arthur

Hi,

The problem is that to have only the necessary http calls should use a socket on an external server that I did not want to integrate in the module, so I use javascript polling technique, if you want less http queries you can change the time in the file

views\templates\hook\DisplayBackOfficeFooter.tpl

Change line: setTimeout(pollOnline, 10000, data.nbOn);

10000 = 10 secondes

Regards

Hello websitedev,

Thanks for your reply, what would you advice to have less http queries. Please advice what timeout i should use ?

Thanks.

Best regards,

Arthur

Hi,

See for 1 minutes allows for real-time visits, 5 minutes can significantly reduce requests

Regards

It does not register any online visitors for my Prestashop 1.6, not even the new update. Right now 6 online including me, but 0 is displayed. It only worked in 1.5. What can be wrong? I have read all documentation, andspend hours trying to make it work.

Hi,

I can not tell you what’s going on without seeing the shop, you have an error in google chrome console on a page on your backoofice?

Maybye just a mistake JavaScript on your backoffice!

You can open a ticket by sending me your backoffice and FTP password so I can see what’s going on?

http://support.prestaspirit.fr

Regards

hi , i’ve bought your module and i noticed that during the loading of a page it must download 4 javascripts files for this module to work. i have smart cache for javascript but it apparently doesn’t merge thoses files. Could you provide me a solution please ?. I’m using prestashop 1.6 with wamp at the moment.

Bonjour,

Vous voulez que le fichier js coté front soit intégré dans le fichier compressé par Prestashop c’est bien ça?

Cdt Websitedev

je voudrais que le module soit compatible smart cache js, afin de n’avoir qu’un seul et unique fichier js à charger. je crois que le changement se situe dans la fonction hook ou il faut ajouter des ADDJS pour chaque fichier js.

Bonjour,

Je viens de me pencher sur la question et malheureusement ce n’est pas possible, le fichier js de l’api du module est injecté directement par le thème pour pouvoir récupérer les variables nécessaires à sont bon fonctionnement, il ne peut par conséquent pas être injecté via le méthode AddJS de Prestashop.

Cordialement Websitedev

Get error message after installing to Prestashop 1.6.0.11 ([PrestaShop] Fatal error in module file www_root/modules/whoisonline/whoisonline.php: syntax error, unexpected T_STRING Any support to resolve ?

PHP 5.2v

Changed PHP from 5.2 to 5.4 (Installs and working)

Ok thank’s

hi , i get this error from my ip adress on the apache error logs Undefined index: cart in (my url adress)/whoisonline.php on line 780. do you have a solution ? maybe put a isset just before not quite sure.

Bonjour j’ai une erreur sur mon serveur apache regulièrement Undefined index: cart in (my url adress)/whoisonline.php on line 780. de par mon adresse ip, auriez vous une solution s’il vous plait?

also if i put a timeout of 300000 (5min) do i still get all the visitors on the whoisonline stats webpage?

quel serait le meilleur choix comme timeout uniquement pour voir les visites du jour dans les stats whoisonline sans pour autant charger le serveur.

cordialement

v1.4.3

I just submitted a patch, it will be available soon.

thanks

Hello Websitedev,

Can you please check my email that i send you a few days ago and reply.

Regards,

ysco..

Hi,

For support requests must go through the ticket system by visiting the following URL:

http://support.prestaspirit.fr

Regards

This really is a shitty module, avoid at all costs.

The module don’t work with PrestaShop 1.6.1.x.

Yes it’s work with 1.6.x

Best Regards

I installed module successfully, but I can’t setup , because I got empty page on configurations settings page. Work fine with 1.6.0.x but no 1.6.1.x.

Precautions Before installing this module please check that your PHP version is greater than or equal to 5.4 without this precaution the module does not work.

I checked PHP 5.4.45, module 1.4.4. Error in php error log : mod_fcgid: stderr: PHP Parse error: syntax error, unexpected ‘[’ /httpdocs/modules/whoisonline/whoisonline.php on line 763

The 1.4.7 version works fine , but have little bug , always write error message : Undefined index: sign in /modules/whoisonline/controllers/admin/AdminWioStatistics.php on line 248

After Updating version 1.4.7 works perfect agan with Presta 1.6.1.3. Thank You a lot for perfect module !

Thank’s you

The module don’t work with PrestaShop 1.6.1.5.

Hello, I bought module Who Is Online v1.4.7 on the https://addons.prestashop.com 11/02/2016 I have a problem, module Who Is Online does not work. My Prestashop is 1.6.1.9 I did everything according to instructions. I bought Geoplugin key and registered My domain for use with geoPlugin.com Help me please.

by
by
by
by
by
by