creativeon

creativeon supports this item

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369 comments found.

Is it compatible with thrivethemes and its plugins, Thrive Content Builder, Thrive Leads? Thank you

Hello,

Its a WP plugin and should be compatible with all WP themes. We have not tested it with Thrive Content Builder.

Usually all builders have a text area components that shows default WP editor. Within that WP editor, we have shortcode button. You might use that to build pages with any non supported theme builder.

Thanks,

bfi

bfi Purchased

please respond to ticket #17895 on you support prtal

Hi, ticket replied.

wilec326

wilec326 Purchased

I am suddenly getting this error although we are synched within whmpress. WHMPress is not synced from WHMCS

cannot figure out where it is coming from. I cannot order any product becuase of this now

wilec326

wilec326 Purchased

added ticket on support site

Thanks, ticket was replied.

earthone

earthone Purchased

Every Time I try to register your plugin it just keeps showing three lines and never registers. All the other plugins registered just fine and everything seems to be working right but that. Whats the deal.

earthone

earthone Purchased

Well three days ago I submitted a ticket about not being able to register your product as well as a ticket letting you know there is a conflict between your plugin and Revolution Slider. Im not sure why you told us to go to your site and submit a ticket if you dont plan to respond. Im sorry but you said “Please open a ticket on http://support.whmpress.com and we will send you update” we did and you never replied, hince we never got the updated files. So at this moment we have a product we cant register and isn’t working correctly and you the developer seem to be providing empty support.

earthone

earthone Purchased

Alright I found it, you did reply to one thing but I never got an email, I had to go login to your support center and check if I got a reply. Sorry for being jumpy. Hopefully you can fix the other 2 issues.

Dear Jhonathan,

Remaining issues will be fixed very soon.

Thanks,

Pre-Sale Question:

I have a WordPress site that I am integrating with WHMCS. My customer site is on one domain BUT the WHMCS itself is on a different domain that shares the same IP address.

Will I be able to sync customer data between these 2 domains with no faults or errors? Will I also be able to use SSO and your Client Area?

Please reply ASAP as I need to know the answers urgently.

Many thanks! Rick :)

Hi again. I’ve been reviewing this plugin on a friend’s wordpress hosting site and I see that it directly finds the URL where the plugin is installed. We have tried manually changing the URL to a different one but it does not allow this. Why is this not allowed please? (whmpress installed on 1 domain / IP but need to sync data with WHMCS site based on different domain / IP). Thanks.

So what I mean is… WHMCS is on www.domain1.co.uk but the plugin is installed on wordpress site which is hosted on www.domain2.co.uk on a different IP address. Am I able to specify the WHMCS URL of www.domain1.co.uk in the Settings of WHMPress on www.domain2.co.uk or does WHMCS and my customer ordering site need to be on the same IP address / server location? My friend tried this on his site but it does not allow him to. Please advise asap. Thank you.

Different domains/IPs/Servers or datacenters do not count. As long as mysql on domain2 is letting domain1 server to access its database, it will work fine. WHMpress connects to WHMCS db to cache product information and other ordering info, once it is done it do not needs the access any more.

Your friend may contact us on http://support.whmpress.com. Also this article can be of help.

http://docs.whmpress.com/faq/how-to-enable-mysql-remote-access-using-cpanel/

video > http://docs.whmpress.com/videos/whmpress-videos/how-to-enable-mysql-remote-access-using-cpanel-2/

Thanks,

earthone

earthone Purchased

So you guys keep making alot of promises and not delivering. The latest one is that I should send you a skype invite so we can talk directly, you said you would be available for the next 12 hours. I sent the invite, you replied 3 hours later and I havent heard anything from you since. When does this maddness end?

boc1

boc1 Purchased

Hi is the “Reset WHMpress” function will delete whmcs database sync ?

Yes, it will.

Hello, some days ago, I sent you a message to ask you if the plugin is compatible with this theme: https://themeforest.net/item/hosthubs-responsive-whmcs-web-hosting-domain-technology-wordpress-theme/17334962 and I haven´t received any answer yet.

I’m still waiting for about three months resolving the problem shown in the ticket #18224 but so far no conclusive answer !! When will we can synchronize the WHMCS bundle products too with WHMPress?

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