200 comments found.
Do you have WHMCS setup in a directory named ‘whmcs’ (the default), or is it named something else?
You can have your WHMCS in any directory or subfolder. There is no default path while setting up client area, you always have to enter WHCMS URL.
What is the difference between: WHMCS Client Area for WordPress and WHMCS WordPress Integration Plugin
Client Area is concerned about the pages users to see after login only, while WHMPress helps you to bring products/domains to show in your WP pages easily.
I need only the service area. Should I opt for which? Are user data also in wordpress? For the idea is the sale of services (e-commerce theme) by wordpress and support by WHMCS. I will adapt WHMCS to a purpose other than domain support
Hi,
For only service area, you only need WHMCS Client Area. User data stays in WHMCS and is accessed via API.
Hi, it says account synchronization in beta. When will it be stable? It’s kind of the reason why we purchased the plugin…
Hi,
ETA for Sync feature is 25th June.
This comment is currently being reviewed.
i can’t get this plugin to work, i followed every step to the “t” and i still get this error message “WHMPress Helper is not active, kindly install and activate WHMPress helper in WHCMS addon modules.”
Hi Tywan, Your ticket has been replied with fixed files.
I am supposed to alter this code in anyway to get whmpress helper to communicate with the plugin?
include_once (dirname(FILE).”/modules/addons/whmpress/whmpress_patch.php”);
because im still getting the error message in the whmpress client area configuraion screen “WHMPress helper is not installed/active in WHMCS addon modules” and i really need this up and working by tomorrow i have a very important client
Hi,
Some of the users were receiving this error, it has been resolved. We have sent you fixed files in ticket response.
Thanks,
I am still having the same issue as tlvb
creativeon – The files you sent in the ticket response did not fix the problem.
Dear Enrico,
It seems you are running on Wordpress Multisite/network, which our plugins do not support.
I posted the debuggin info in my ticket, and it shows that I am not running on WP Multisite.
Dear Alin, Client Area is now connected with the WHMPress helper. Details in your ticket.
Earlier we mixed up your comment with another user.
Thanks, looks like everything is working 
ME TOO!
I am supposed to alter this code in anyway to get whmpress helper to communicate with the plugin?
include_once (dirname(FILE).”/modules/addons/whmpress/whmpress_patch.php”);
because im still getting the error message in the whmpress client area configuraion screen “WHMPress helper is not installed/active in WHMCS addon modules” and i really need this up and working by tomorrow i have a very important client
Hi,
Above code is not required to get connected with WHMCS through helper.
Please make sure URL is exactly the same as in WHMCS settings including trailing slash if any.
please check ticket #21595 tks!
message “WHMPress Helper is not active, kindly install and activate WHMPress helper in WHCMS addon modules.”
Dear Ricardo, Your ticket is replied in this regard.
The demo username and password do not work. Please update.
Hi, Demo user is working now.
Using whmpress and domain searches are directed to client area and thus needing log in . This since we updated client area. How should that work?
Hi,
Please also update WHMpress to the latest version.
Thanks,
it is now updated and it is still going to a login page.
Dear Wilec,
Please share debug info from WCAP in the ticket at http://support.whmpress.com
can you guy please install this plugin for me it is almost going on 30 days and I have not been able to get this plugin to work on my site. I have even sent you a ticket the login information to my cpanel and whmcs so you can install it correctly.
I am begging for same dang on help here. I have purchased all your plugins and and have been a faithful supporter. All Im asking so help !!!!!!!!!!!!!!!
No worries, we will set up all of them. please reply ticket with URL, Also I have shared my skype in the ticket to assist you better.
I have submitted the ticket with my info my subject line is:
“tlvb – My URL for You To Install My WCAP Plugin”
Hi, it’s been done.
It seems you are not getting emails from us, please check ticketing system for our responses.
This comment is currently being reviewed.
I haven’t received your skype information
Its been sent again in ticket, please check ticketing system.
Hi, demo login doesn’t work
Hi, Demo password is updated, please try now.
i cannot get this to work the docs say helper 3.0 but the one within the folder and installed looks completely different.
Hi,
Documentation is being updated to match with the latest release. We are available for help at http://support.whmpress.com
Regards,
Hi, so what is the newest version? Didn’t see in the sales page.
Hi,
There may not be any new features. You get stable, solid product based on API instead of the iframe and proxy model.
Hello Any plan to integrate Cart and Order pages into WHMCS Client Area Plugin. It will better if users can achieve these features with a single plugin.
Hi, Order Pages with Cart Page are included now. WHMCS Cart & Order Pages plugin is there to support multiple types of order pages, like single page order etc.
May be I am missing something. Client Area works fine, but product link is redirecting to WHMCS
Hi,
Are you ordering from WHMPress or Client Area? Please open a ticket with us at http://support.whmpress.com, please include debug info from client area > settings > debug info
Opened a ticket. Please check.
I love the new plugin that connects via the WHMCS Api, it would really be great if the links can be added to the Wordpress menu via Custom Url or Shortcodes.
Presently, I have everything configured but I’ll do like to eliminate the need for WHMCS menu and manually add the links to my Wordpress menu instead.
Been able to achieve this with the Services, Domain, Invoices, Tickets menu items but can’t find a direct menu to the Logout action.
Also unlike prior versions, I noticed that no action (purchase of hosting, domain, viewing the order page) can be done except the customer is logged in, is this deliberate?
Hi,
Thanks a lot for liking the new plugin.
for logout link, can you please open a ticket with us at http://support.whmpress.com
The purpose of new API based plugin, based on feedback from keen users like yourself, was not to replicate everything that WHMCS offers but to get most of what WP + WHMCS can offer. Since when you work with WP, you intend to make sale pages/ product pages in WP. To accommodate users who have a huge product list, a separate shortcode available in WHMCS Cart & Order Pages plugin. It lists every product in a single shortcode in WHMCS style.
Awesome, here are some things I need confirmation on
1. I’ll need WHMCS Cart & Order Pages plugin to fully create a seamless experience especially since the ordering system will be depreciated in v2.
2. Will the Product details page and shortcuts to change password of cpanel accounts, create webmail account e.t.c be available in the next edition ?
(See screenshot https://prnt.sc/fvyd4d)
Hi,
1. We plan to keep necessary ordering functionality in client area too. But if you are looking for multiple cart templates, multiple order processes, cart shortcode in near future, then you should install Cart & Order Pages, as there are many new features coming soon.
2. Product Details shortcode is scheduled for WHMPress. Change password functionality/shortcode will be added to Client Area soon as well as shortcodes for menus.
create webmail accounts and other cPanel functions are under consideration to be implemented through extended API as there is no native API support for them right now.
Thanks, creativeON
Great, you guys are so awesome. Thanks.
I’m looking for a way to let clients update their billing info and open support tickets from within their own Wordpress admin dashboard back to our own WHMCS installation. Is this possible with your plugin?
Hi,
It is possible from WP front end. i.e you will need to make a page, that will be accessible after user login with WHMCS credentials, and users will be able to do all the operations over there.
Demo once again isnt working. Kinda embarrassing since I have read this is not the first time. Hope your product works better.
Hi,
You can always create a new account to test the client area. It is usual for users to change the password of demo account.
Hi, Tried to use the demo but isnt working. Password is incorrect.
When WHMCS Client Area shows within the wordpress page does it copy the WHMCS style or does it match the page?
Is it possible when clicking on Knowledgebase it can go to wordpress posts instead?
Hi,
Please create a new user, and test as you want.
None of the styles are copied from WHMCS. It uses fonts, button styles of WP. you can style CSS using standard custom CSS pages.
It is a nice suggestion, please open a ticket, we will implement it in the upcomming update.
Thanks,
I have sent you a email over with the suggestion and a few more questions
Hi, email has been replied.
