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192 comments found.

Hi once I login its redirecting me to wp-admin I want the user to go to the page they requested, it did it before, thanks.

The support ticket ID is: #9842

Thank you. We have added comments to your ticket.

I have updated the ticket.

How to I change the background when its password protect? Thanks

Not sure we support setting a background for the Password Protect screen \\

I will have to talk to our developers. If you submit a ticket at our Help Center we can better follow up on this.

I am just getting a spinning circle when forgot password is used.

That sounds like a conflict with another plugin or your theme. We can take a quick look if you submit a ticket to our Help Center.


Can it redirect to specific URL after registration?

There is no specific redirect after registration. We have redirect actions per user role on login and logout. When you have registered there is a message telling the user to look out for the registration email. http://cloud.righthere.com/34341g1J3Q1P

Where do I see how Google Authenticator works?

Google 2-Step Authentication https://www.google.com/landing/2step/

Please also look at the screenshots in the item page 21 of 40

And you can see how it looks in action here http://cloud.righthere.com/2J0q3E1q3I2z Go to white-label-login.righthere.com and click on Login (upper right hand corner)

You can also see more about this on http://white-label-login.righthere.com/google-authenticator/ This is how the interface looks in the frontend if added http://cloud.righthere.com/12381m0T3h3S and you also have the interface

And this is how it looks on the profile in wp-admin http://cloud.righthere.com/1b090O231v0w

Do you have the option of not typing code again on the same pc?

Ok, now I get what you mean. No we do not have that option. You will be required to enter the Authentication code every time you login if you have enabled 2-step authentication.

Do you have the option of not typing code again on the same pc?

I’m not sure what you mean. Could you please elaborate a little bit.

Do you have the option of not asking for the code again on the pc that already entered the code?

I believe I answered this already on the other comment you made. No we do not have the ability to NOT enter the code when you have already done it. If you enable 2-step verification you are being asked to enter it every time.

Hello, I need an addon that allows all users to log in and see the site with a unique code generated by me. Without email just a code. Does your plugin allow this?

Our plugin has a lot of features, but not the one you are requesting.

THe plugin allows a front end reset password isnt it ? And I can customize the default email using the same . IS that correct ? Thanks

You can customize the default WordPress login or use the Modal, Slide layout and customize the colors, fonts, styles etc. You can also customize the emails.

and the default ¨reset password¨ page could be changed?

Not sure I understand what you mean. Go to this page http://white-label-login.righthere.com/ click on login and then LOST PASSWORD. That is how it looks. You can change the animation, colors, fonts etc.. but we are using WordPress default process for reset password (Lost Password). You can customize the Registration Email and Reset Password Email. http://cloud.righthere.com/3E1R0H3Z3i14

I need the last version, on codecanyon still 1.3.2 but the backoffice notice me that there is an update (1.3.3) How I can take the last version? I also open a ticket but from 3 monthis I got no answer! Bad Support!

Version 1.3.4 has just been released with a compatibility fix for PHP 7.2. It was also uploaded to Codecanyon and will be available within 24 hours.

You can always enter your license key in the Options > License and upgrade your plugin to the latest version from within wp-admin.

Hi, My dashboard do not look like it is in your screenshoot? i have not for example “branding” in my menu and can not eather load another templates in custom css?

Regards Trond

Did you figure it out? Let me know if you have any other questions.

Hi, Yes i figure out. :) It was my failed becuse i missed to see the: “custimizer” up in the left corner… sorry for that ! :)

No problem. It is often overlooked even though the toolbar is an integrated part of WordPress. Let us know if you have any other questions.

Hi, Is it not possible to open link in mobile menu? Nothing happens when i try it on mobile device.

Regards Trond André

This is most likely because your Mobile menu doesn’t support the link. Submit a ticket to our Help Center and we can have a look.

Hi, i am install Shift Nav from Ubermenu and now it is run smoth :) Thanks for your answer !

Regards Trond André

Perfect! Glad you figured it out.

It is possible to launch the login popup from an option in a menu. For example, in my top menu, add a custom url with”login”. When the user clicks on”login” the popup is launched. Is this possible? Thank you!

Please go to http://white-label-login.righthere.com/ and click on the login link in the top right menu (the answer to your question is YES).