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1293 comments found.


LNCO Purchased

Howdy, is there is a version to support multiple site license? Or multiple licenses purchase? And when 4.1.8 will be released?

Thank you for buying the plugin. Please notice that Codecanyon does not offer a bulk license. According to the official license terms from Codecanyon, you need a license key for each website where you install the plugin. However, remember that you do not need to renew your license every year to keep getting updates. You get updates for life for each license.

When you purchase the plugin, it comes with six months support, which can be extended to 12 months with a discount, if done at the time of purchase. Of course, you can always renew your support subscription if you need support beyond the first 6 or 12 months.

Enter your license key in WLB Settings > License and update from within wp-admin, or wait until it becomes available on Codecanyon. It should be available within the next 24-48 hours.


frse Purchased

In themeforest new version 4.1.8 is still not available to download.

Enter your license key in WLB Settings > License and update from within wp-admin, or wait until it becomes available on Codecanyon. It should be available within the next 24-48 hours.

Hello! Could you please update your changelog? Thanks

Please notice that the change log is updated in Codecanyon and when you update the plugin from within wp-admin.

The only place we didn’t update it yet was on our demo site. It is updated now.

Thank you for bringing this to our attention.

Can you please help me? If I disable this plugin on my website, what will happen to the user roles and permissions that I created?

Thank you for your time.

Please notice that disabling the plugin will NOT reset the capabilities.

Hi. Thank you so much for your response.

So, to confirm, if I deactivate/delete this plugin:

— All user roles will remain active on the site — All permissions granted to each role will remain active

Is that correct? Will nothing change?

Thank you again for your time, very much.

Yes, removing the plugin will NOT reset the capabilities assign to each user role.


mrjukic Purchased

Hello there,

i bought plugin long time ago for project i was never finished. Now i am testing plugin for new project. All works fine, but Im unable to hide the visual composer from left menu for all user except Admin. I go to Navigation>Menu>Main Menu Configuration>Hide Visual Composer But still on my Autor profile dashbord menu i see Visual Composer.

I know my support is out of date. But i think maybe this is problem with your latest update. And i think just for solve this problem is not needed to buy supprt licence. Since its something what should work out of the box!

I disabled all possible in Visual Composer roles manager. Its still showing it on my Authors Menu.

I posted same question to Visual Composer Plugin maybe they will have some answer too.

Tnx a lot for your time.



Please notice that Visual Composer has its own Capability Manager. Make sure you have the settings correct in this.

If you want to restrict access to Visual Composer in the left menu you must UNCHECK the capabilities that Visual Composer uses for each of the user roles you do not want to have access.

If you check out this article in the Help Center https://righthere.zendesk.com/hc/en-us/articles/201641284-Make-the-Appearance-Menu-visible-to-other-user-User-Roles – you can see how you can make the Appearance menu visible to other user roles. Apply the same concept to the Visual Composer plugin. You need to identify the capabilities that the plugin uses.

This is the Capabilities that Visual Composer uses.



mrjukic Purchased

Here are my settings: ( please look at screenshoots =
Please notice that Menu item for Visual Composer dont have any subitmes, and links to /wp-admin/admin.php?page=vc-welcome.

And i am confused when i set in your settings to hide it, why is not hiden. I disabled all possible setting in visual composer ( look at last screenshoot )

Best regards, M

We will need to review your site. Please submit a ticket at our Help Center and provide the information we request.

where has the login branding gone?

Login page branding is gone now. What happened? How do you white label login page logo now?


spainops Purchased


Great plugin.

Only one thing I can’t remove is a message saying I need to install the latest version of a plugin – https://www.screencast.com/t/8mINAWwP8XfN In advanced settings I have notifications set to no – https://www.screencast.com/t/tk5RgDzn

Please send a screenshot of what I need to do – I’m not very techy!



Thank you for buying the plugin. Please notice that the update notification showing in your screenshot is a third party plugin notification. You need to go to the WLB Settings > Branding menu and then scroll to the WordPress Messages section.

Make sure you hide Plugin Updates. And WordPress messages.


Hi! Is it possible to manage multiple WordPress sites from one single location like ex. infinitewp.com?

You will need the White Label Branding for WordPress Multisite. It will allow you to set branding options for main site and sub-sites.

Hello, After downloading the CSS editor, always get the following error message when clicking WP login and other CSS editor links.

Error message: A script on this page may be busy or no longer responds. You can now stop the script, open it in the debugger, or continue.

Script: http: //control-swissfu…-core,jquery-migrate&ver=4.7.2: 2

I have already switched off all plugins, unfortunately, synonymous helps nothing.

I have protested on three different servers, always the same problem

That is most likely a conflict with your theme. We can review this if we get access to your wp-admin. We will need you to submit a ticket at our Help Center.


CRISPPX Purchased

plugin was better with white label login, now without it is not useful at all.

I’m not sure what you mean. Please look at this comment https://codecanyon.net/comments/15213437 – and make sure you have the latest version installed and you have updated your VISUAL CSS EDITOR.

If i have 1 editor account or another administrator account, i can hide some buttons for them?

Yes, you can customize the Capabilities assigned to each User Role, which determines what menus the user have access to. If you look at the WordPress Codex you can see how the Capabilities are applied.

You can also choose just to hide menus, but please notice that hiding menus don’t restrict access to the menu. It can be accessed if you know the URL. By tweaking the capabilities you can effectively restrict access to menus.

I hope this makes sense. We do have a number of articles in our knowledge base to help you understand how this works.


jouriena Purchased

Where can I find the plugin’s documentation?

I’m very sorry for not getting back to you. We have added gray boxes on the right side with short explanations for each feature. And in the knowledge base in the Help Center you will find multiple articles about some of the more complex features.