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458 comments found.

Would this plugin work along side Hide My WP? Main concern is changing the location of WP-Admin and it conflicting with your plugin.

White Label Login for WordPress Multisite doesn’t change the URL of wp-admin. We do not know of any conflicts with Hide My WP.

hi, i bought the script and tested and activated with a dev site… now wanted to use it for real site but the activation doesn’t seem to work. anyway you can help me activate it? thanks

According to Codecanyon official license terms, you need a license key for each site, however, you can without any problems enter the license key in two sites. If you experience any issues we can take a look at your site. You can submit a ticket at our Help Center.

Hi in my wordpress install it’s always saying the a new update is available. I can’t seem to find a more recent version than what is found here. Anyway to solve this?

Please make sure you also update the Visual CSS Editor. All the branding of wp-admin and the Default WordPress Login is not handled in the Visual CSS Editor.


kpott Purchased

Yes I did and enabled, I don’t even know what that should add to my admin portion. I can’t see the login menu, nor do I have something to edit in the CSS editor.

Submit a ticket at our Help Center and we will review.

Hi, I register my license key, but when I try to download the add-ons, it keeps saying the product is not licenced. It even shows me on the right side that I have licenced, but I cannot go further. When I buy something the basics must work, I have no time to waste, with support for getting the basics working. I will request a refund.

There are saved settings inside that go here: http://plugins.righthere.com/downloadable-content/wlb3/, broken link, all of them broken links. If you sell stuff here, make sure it work, if it does not work, remove it from the market.

Nothing is sold on plugins.righthere.com. Add-ons are downloaded from inside the wp-admin where you have installed the plugin.

When I go to the downloads menu in White Label Branding Multisite this is the add-ons available. And they are free to all customers with a valid license key http://cloud.righthere.com/033I473C3n47

If you have the White Label Branding there are some additional add-ons (all free).

Could you please tell me where you find the link you are referring to?

Please provide the latest plugin update for download on CodeCanyon like every author is supposed to do for all of their CodeCanyon customers. There should be NO SUPPORT ticket needed for this SIMPLE task.

Please login to your account on Codecanyon and go to downloads. You can download the latest version – February 6, 2017.

If you have any other questions feel free to ask.

My bad, I had it mixed up with an older file! Thank you! I ABSOLUTELY Love the new CSS panel. One major problem…. I click “Save”, nothings saves, and the button is stuck saying “SAVING”  photo stuck-on-saving_zpsct33sbkv.png

Ok, that is definitely a conflict with another plugin.

We will need to review your site to determine what is wrong. If you disable, ALL other plugins do you still experience the issue? If this fixes it – you can activate one plugin at a time until you see the problem occurring again.  This way we can identify the cause of the problem and debug your site. 

If it doesn’t help deactivating all other plugins, then it might be a conflict with your theme. Try and change your theme to a default WordPress theme (just for testing purposes). Following this guideline can help us identify the cause of the issue and speed up things.

Nevertheless, we will need wp-admin access. Please submit a ticket at our Help Center.

do you plan to answer me to my ticket #8325? is pass 1 month without a solution to your bug.

I’m sorry, but we made you aware of that your support subscription expired on March 1, 2016, and you still haven’t renewed it.

We just logged into your site and looked up your license key. It looks like your license key has already been used in two websites. Please look at the comments we added to your ticket.

Let me know if you have any questions.

I answer to your ticket

We added comments to your ticket.

Is creating a fake” Administrator account available in your Multisite version? and so that I can create a fake admin for subsite and make it the default role for all new sites?

No, unfortunately not. You will need to setup user roles for subsites. All branding and styling apply to both main site and subsites if you want.

How to make the created role as the default role for substies? say I created a new role call it sub-Admin, I want this to be the default role for the subsite admin and hide the original Admin role from the list?

The Role and Capability Manager is for individual sites. I will ask the lead developer if it is possible to add support for creating a default “Sub-Admin” user role (with a pre-defined set of Capabilities). As it is now it is not possible. The Role and Capability Manager works separately for each sub-site.


high6 Purchased

hi, it seems like that your plugin has a conflict with managewp.com, it cannot sync. Note that the syncing works when I deactivated your plugin. Here is the error message from managewp.com “Fatal Error (E_ERROR): Class ‘PluginOptionsPanelModule’ not found occurred in wp-content/plugins/white-label-branding-multisite/multisite/class.plugin_white_label_branding_multisite.php on line 150. Please make sure that your website is accessible.”

Any insights?

Can you please submit a ticket at our Help Center and we can review.

So the login screen stuff was taken away I see and we are supposed to use the visual css editor? How do I access that or where is documentation on how to set that up?


We use the Visual CSS Editor in many of our plugins. Submit a ticket at or Help Center and we can take a look at the issue you are experiencing.

Ok I will because there is for sure something weird going on… When ever I save my global default branding my License key gets deleted and I have to re-add it or the CSS editor becomes dissabled

Sounds very strange. Submit a ticket and we will have a look.


Zansus Purchased

Hey guys,

I think there might be a big when use the global save option. It resets the license code and turns off the addons, I have to keep re-entering the license key and then reactivating the addons to implement the custom menu items across all subsites.

If I use the Save All option this does not happen

Thanks in advance

I’m sorry for the inconvenience. We have never heard about this issue before. I just tested this on our developer site and it doesn’t happen. I’m not sure what happens on your website, but we will need wp-admin access to review this.

Please submit a ticket at our Help Center.

Can I use this to give access to only some of the plugins like : user 1 – access to plugin 1.2,3\ user 2 : access to plugins 7,8,9 and so on.???

This plugin is similar to White Label Branding. The Multisite version has specific features that relate to the branding of subsites. Please notice that the Role and Capability Manager must be set for each subsite.

Hello there, I have a pre-sell questions. 1. For how many websites I could use this plugin? 2. Are you planning on updating this plugin anytime soon? thanks.

Thank you for looking at the plugin. According to the license terms from Codecanyon, you need a license (Item Purchase Code) for each website you install the plugin. However, we do allow you to install the plugin on ONE developer site and ONE live site. With the WLB MS version, you can, of course, install this on a WordPress Multisite and use this on the main site and subsites (in the network).

Also, remember you do get FREE updates for life. Many other websites that offer multi-site license you will need to pay yearly to continue to get updates.

We haven’t added any new features to this plugin for a while, but we keep updating and making sure that it works with the latest official WordPress release.

Let me know if you have any specific questions or concerns.

Hi, where’s the demo?

We do not have a demo setup. We provide screenshots of each screen. Unfortunately, users thought it was so fun to change the capabilities of the user roles so no one could log in. This kept happening over and over and we decided to remove the demo. If you have any questions please let us know and we will be happy to assist you.

Is this plugin compatible with PHP 7.x?

May 9, 2016, we released version 4.0.9 which had a compatibility fix for PHP 7

is there still an issue with managewp as i use it oin all my sites…

We normally ask users to submit their issues to our Help Center. I searched and I see there is a ticket where we have been communicating with a customer about the issue. It doesn’t seem to be resolved yet. I’ve asked our lead developer to follow up on this.

For the record it isn’t my issue yet, i am very keen on the plugin but i do not want to have to completely rework my site management setup. If there is no longer a conflict I will be purchasing this loads (as i assume i need a single install for each site)

I completely understand. I’ve asked our lead developer to follow up on the ticket. I see we have communicated with the customer who reported it, but it doesn’t look like it was resolved.

Hey , I have gone through the comments and tried to understand the plugin but failed to do so,

can you please help me answer following

1) i have a website for services and i want few people to become my agents. ( so they will have website but with their branding i.e. domain name, Logo etc. ) is it possible with this plugin?

so as per your screenshot we do not have option for Role manger , Multisite and dashboard tools sorry we can see 9 options in the screenshots but when we install the plugin we are able to see only 6 i.e. 1) Branding 2) add-ons 3) Nevigations 4) options 5) Licence 6) downlodes

Is it possible that instead of WLBMS we have got WLB as we are seeing WLB settings and not WLBMS ( White Label Branding for WordPress Multisite )

Please notice that Codecanyon shows that you have purchased White Label Branding Multisite. I’ve just checked the zip file on Codecanyon and it is the WPMS version. Please submit a ticket at our Help Center and we will quickly review your website and make sure everything works.

Do you have any plan to update this plugin

Version 4.1.9 is the latest release. We make sure that the plugin is compatible with the latest WordPress and when users suggest new feature we review and sometimes add these if multiple users suggest the same feature.

Did you have anything specific in mind? Any specific question?

For admin login, it seems that ‘Remove “— Wordpress” from title’ is not working in this version for the latest Wordpress. Despite turning on this in Branding, “— Wordpress” is still visible. You may wish to check at your end.

I just took a look at our WordPress Multisite developer website with the latest version of WordPress and White Label Branding Multisite.

This is the Dashboard of a subsite where I’m logged in as the Administrator http://cloud.righthere.com/152Y3K0Y3y2w And here I’m logged in as the Super Admin http://cloud.righthere.com/0z2w2X3c3k0M

Remember you also have the WLB Administrator option in the Options > Advanced Settings. Where you can add the usernames of the Administrators you want to be able to view the elements you hide in WLB Settings > Branding.