flippercode

flippercode supports this item

Supported

74 comments found.

Hello – Does this support custom taxonomies? Thanks!

Hello,

This plugin is related to posts. So if you meant to display feedback option on custom posts type then yes, this is possible.

Thanks

hay’ does this support Revolution Slider?

Hello,

Yeah, you can place the shortcode anywhere to display the feedback form.

Thanks

Hello – any updates to my bug reports which are now months old?! You replied several times that you would investigate asap but nothing happens! this is really bad support ;(

Hi, any updates?

I am a paying customer, this is really bad software design and a bad communication style, too.

Ignorance won’t solve the problem…

I hope all is well now and you’d like to update your negative rating.

thinking about buying, ill wait and see if the above really has an issue with slowing the site down ?

We’re testing it again with dummy thousands of feedback and uploading it again on codecanyon if any issue.

Is it possible to submit a feedback message anonymously?

Hello,

Yeah, it’s possible. You can turn off login restriction using backend settings.

Thanks

Performance problems are getting worse:

Now my wordpress dashboard is also affected:

This query is taking 31 seconds, time increasing with number of ratings:

SELECT post_id, count() as total_votes, (select count() from `wp_wthp_helpful_log` as wth where wth.post_id = wth2.post_id and wth.helpful=’yes’ ) as positive_votes FROM `wp_wthp_helpful_log` as wth2 group by wth2.post_id

Sidenote: Your offered refund won’t solve this problem. I can understand that you want to get rid of me but I think it would be a better idea to take a look into your sql statements.

Hello,

Can we contact on skype and we resolve this issue directly at your end? and please give me FTP and WP Login also to hello@flippercode.com so we can resolve it.

Thanks

Hey, your last update solved the issue. Thanks a lot!!!

I recommend to somehow “debug” this case with your support team, it almost took a year to solve the problem. I always tried to clearly report the problem, I even gave you example queries and login to my page 2 times. I spent several hours with this.

Jan

Hi, lastly we’re checking on 30k records on localhost so this bug was not producing but after inserting 70k we could see the issue. Now it won’t be an issue.

squeebo

squeebo Purchased

Overall great plugin! One problem – The Yes/No columns on the Posts page are not ordering correctly.by number of votes.

squeebo

squeebo Purchased

Not on mine. I’ll send you a screenshot.

squeebo

squeebo Purchased

screenshot of my sorted column at wp-admin/edit.php?orderby=helpfull_yes&order=desc . https://img42.com/98LO5

Hello,

Please email to me at hello@flippercode.com. Above screenshot is not working for me.

Thanks

I want to buy the PRO version of this plugin. Does this plugin have to be renewed yearly?

Also, I have two sites. May I use it on both sites? I use the FREE version on both sites.

Hello,

No, you need to purchase it only once and you can use it forever.

No, You need to purchase separate license for each site. You can only use one license on one site.

Thanks

Thank you! So this adds up to $30 for both sites I take it.

Presale question: Is this plugin AMP full compatible? Thanks

I mean if this plugin will break or not AMP (Accelerated Mobile Pages) valid pages. Is quite simple :-)

Hello,

If pages are built on wordpress, then definitely it’ll work. You have easy refund option if it’s not suitable for you.

Thanks

It seems to work with AMP. Thanks

Hi,

The plugin has a small problem in CSS styles.

This selector shouldn’t have ‘icomoon’ font-family set.

.helpful-block-content [class=”icon-”], .helpful-block-content [class=” icon-”] { font-family: ‘icomoon’ !important; ... }

The ‘icomoon’ font family should just be set on this selector .helpful-block-content [class=”icon-”]:before, .helpful-block-content [class=” icon-”]:before

This way theme default font is displayed in “yes” and “no” texts as should be and also avoids incompatibility with some themes where [class^=”icon-”]:before, [class*=” icon-”]:before selector is already set and causes thumbs up/down not being displayed.

Could you fix this?

Thanks

Hello,

Thanks for your valuable input and we’re releasing a new version this week and this issue will be fixed.

Thanks

review counts not showing.

When giving positive or negative feedabck on a post, the count does not show either in the reports or on the post overview in the dashboard.

Hello,

Might be your ajax is blocked on your site. Please give me page url so i can check it.

Thanks

Hi there, is it possible to display pull results on an individual post / page? Thanks

Hello,

Yes, You can use wth_ratings shortcode within post content to display poll data of the current post. Below are the parameters you can pass in wth_ratings shortcode.

positive_count : – To display total positive votes.

positive_percentage – To display total positive percentage.

negative_percentage’ : To display total negative percentage.

negative_count – To display total negative votes.

rating_count – To display total votes on the post.

I hope you it helps you.

Thanks

Hi, i am getting this all of a sudden -

wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 403 (Forbidden)

Any idea?

Hello, Please send us your page url where you are getting this issue so we can check it. You can also send us your wp-login details at support@flippercode.com

Thanks

Hello,

It appears there are quite some error messages (Notices) being displayed after activating the plugin. Functionality seems to be working, however I assume this isn’t expected behaviour.

Notice: Undefined variable: response in /../wp-content/plugins/was-this-helpful-pro/core/class.controller.php on line 107

Hello,

It seems that WP DEBUG is ON in your wp-config.php file. But this is just notice and it’ll not affect any functionality.

Thanks

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