flippercode

flippercode supports this item

Supported

68 comments found.

Hello – Does this support custom taxonomies? Thanks!

Hello,

This plugin is related to posts. So if you meant to display feedback option on custom posts type then yes, this is possible.

Thanks

hay’ does this support Revolution Slider?

Hello,

Yeah, you can place the shortcode anywhere to display the feedback form.

Thanks

Hello – any updates to my bug reports which are now months old?! You replied several times that you would investigate asap but nothing happens! this is really bad support ;(

Hi, any updates?

I am a paying customer, this is really bad software design and a bad communication style, too.

Ignorance won’t solve the problem…

I hope all is well now and you’d like to update your negative rating.

thinking about buying, ill wait and see if the above really has an issue with slowing the site down ?

We’re testing it again with dummy thousands of feedback and uploading it again on codecanyon if any issue.

Is it possible to submit a feedback message anonymously?

Hello,

Yeah, it’s possible. You can turn off login restriction using backend settings.

Thanks

Performance problems are getting worse:

Now my wordpress dashboard is also affected:

This query is taking 31 seconds, time increasing with number of ratings:

SELECT post_id, count() as total_votes, (select count() from `wp_wthp_helpful_log` as wth where wth.post_id = wth2.post_id and wth.helpful=’yes’ ) as positive_votes FROM `wp_wthp_helpful_log` as wth2 group by wth2.post_id

Sidenote: Your offered refund won’t solve this problem. I can understand that you want to get rid of me but I think it would be a better idea to take a look into your sql statements.

Hello,

Can we contact on skype and we resolve this issue directly at your end? and please give me FTP and WP Login also to hello@flippercode.com so we can resolve it.

Thanks

Hey, your last update solved the issue. Thanks a lot!!!

I recommend to somehow “debug” this case with your support team, it almost took a year to solve the problem. I always tried to clearly report the problem, I even gave you example queries and login to my page 2 times. I spent several hours with this.

Jan

Hi, lastly we’re checking on 30k records on localhost so this bug was not producing but after inserting 70k we could see the issue. Now it won’t be an issue.

Overall great plugin! One problem – The Yes/No columns on the Posts page are not ordering correctly.by number of votes.

Not on mine. I’ll send you a screenshot.

screenshot of my sorted column at wp-admin/edit.php?orderby=helpfull_yes&order=desc . https://img42.com/98LO5

Hello,

Please email to me at hello@flippercode.com. Above screenshot is not working for me.

Thanks

I want to buy the PRO version of this plugin. Does this plugin have to be renewed yearly?

Also, I have two sites. May I use it on both sites? I use the FREE version on both sites.

Hello,

No, you need to purchase it only once and you can use it forever.

No, You need to purchase separate license for each site. You can only use one license on one site.

Thanks

Thank you! So this adds up to $30 for both sites I take it.

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