createit-pl

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113 comments found.

Not working with variable products. Using Jupiter theme and WC 3.2.6

Hi!

The issue you described might be coused by the custom WooCommerce Template used by your premium theme as we weren’t able to recreate this bug with WooCommerce 3.2.6 and theme using default WooCommerce Templates. Please contact our support via support@createit.pl. Our team will be more than happy to help you there and try to suggest a solution.

Thanks, createIT

Plugin not working with variable products. Using Unero theme

Hi!

The issue you described might be caused by the custom WooCommerce Template used by your premium theme as we weren’t able to recreate this bug with theme using default WooCommerce Templates. Please contact our support via support@createit.pl. Our team will be more than happy to help you there and try to suggest a solution.

Thanks, createIT

When I upload the new version of this plugin my whole site goes down. My support has expired but it seems kind of ridiculous to pay to get help for this. I tried a few different times. The site works perfectly until I remove the old version of the plugin and then upload the new one.

Hi!

Sorry about your problems with our plugin! Please contact our support team on forum: http://createit.support/ or via email: support@createit.pl. Our team will be more than happy to help you.

Thanks, createIT

I have serious problems with your plugin, I bought it but it does not work.

Hello!

Please contact us via e-mail: support@createit.pl or our site: https://createit.support/ and send us credentials to your site so we will be able to check this problem there. Our support team will be more than happy to help you.

Thanks, createIT

Hi, does this plug-in support allowing a customer to leave their email for the parent of variations if none of the variations are in stock.

Hi, does this plug-in support allowing a customer to leave their email for the parent of variations if none of the variations are in stock? We have situations where we have rotating variations so showing all the variations would be untenable from a user experience perspective. Can have up to 10 variations due to different flavours of a product we bring in for exclusive periods of the year. So we have a catalog of up to 10-15 variations and can’t show them all. We want the customer to be notified for any of the variations being in stock, and not have to leave their email per variation. Is this possible?

Hi!

Unfortunately we don’t have any option to automatically detect all product’s variation, check their stocks and send notifications based on that, but all subscriptions are saved in admin panel with the product and variation information, so you can export list easily to check all subscribers added for the particular product. Although it would be only half-solution because you would need to manually send notifications for variations which were not on the subscriptions list.

Thanks, createIT

system will automatically send email? when the stock back in the system?

Hi!

The e-mail message can be send automatically after the product will be back to stock or the e-mail message can be delay via option avaliable in the plugin.

Thanks, createIT

Hi, is it possible to change the position of the button on the product pages?

Hi!

Unfortunately, right now there is no option that would allow changing the position of the button on the site. We will discuss adding functionality that you requested to our features list, but I can’t guarantee when it will be implemented. If you don’t want to wait – feel free to contact premium@createit.pl about the custom work. The team will prepare a quote for you.

Thanks, createIT

nbasak

nbasak Purchased

Hi System not sending email aromatically for all products, also how can i download the subscriber list.

Hi!

Unfortunately, I wasn’t able to recreate this type of bug in the latest version of the plugin. Please contact our support via support@createit.pl. Our team will be more than happy to help you there and try to suggest a solution.

Right now the plugin doesn’t have an option that would allow downloading the information from the subscriber list.

Thanks, createIT

Dleonel

Dleonel Purchased

It is not working with variable products. Also, the edit page (variable product) is not saving. I am using flatsome.

Hi!

I tested the plugin with the Flatsome theme and weren’t able to recreate the same issue there. Please contact our support via support@createit.pl or our forum: http://createit.support/. Our team will be more than happy to help you there.

Thanks, createIT

Dleonel

Dleonel Purchased

I’ve just sent an email. Thanks

Hi!

Our support team just sent a message to you. If you won’t be able to find it in your mailbox, you should be able to access it via Track Ticket option available on our site. The number of your ticket is 9042486.

Thanks, createIT

Hello, subscribe button is not showing on variable product. https://handyntrendy.shop/product/plastic-bag-sealing-clamp/

Hi!

Please contact us via email: support@createit.pl or our support forum: https://createit.support/helpdesk/en with access to your website so we could check this. Our team will gladly help you there.

Thanks, createIT

nikhilg

nikhilg Purchased

hey! Is it possible to add a custom field when product is out of stock? I have read above that you guys can create it for extra charges, can you tell me how much would you be charging for that? If it all works out, would love to buy the plugin!

Hi!

Unfortunately, our Premium Support didn’t receive the message from you. Could you please send this message again to our premium support and to support@createit.pl? I apologize for any inconvenience this may cause.

Thanks, createIT

nikhilg

nikhilg Purchased

Have already mailed on the above mail id, subject: Regarding Envato Waitlist plugin Purchase

Thanks for letting us know! Someone will take care about your request as fast as possible.

Hi CreateIT !

Is it possible to :

- use $count$ placeholder in the email template ?

- For Members pre-filling their Email Id in the Subscription Form and for non-Members pre-filling their Email Id with the first filling (to do not have to refilled another time)

Thks!

Hello!

1. Right now $count$ will not work but I will discuss to add it to the available shortcodes list.

2. Both logged in and not logged in users subscribe request will be remembered by the plugin Subscription list till the product will be back in stock. The only difference is that no logged in user will always see the subscription form even if they already subscribed to that product.

Thanks, createIT

Hi

1. Sure you have to add it ! it is very useful to encourage customers to buy faster. Me for example I sell unique products (stock =1) and after selling it, I make another new one (I need 1 to 2 weeks). My customers are aware that the product is available but they should also know that several other customers have put an alert and they may buy it with them. So $count$ is a very important variable in the email message !!!

2.my question was whether the email address field could be pre-filled if we already identified the customer – it’s silly to have him enter his email when we already know it. And for the unregistered, if the person has already made a request for an alert and has therefore first entered his email address, we must not ask him to enter it when making new requests for alerts (store the value of his email address in a cookie)

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