createit-pl

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90 comments found.

Hi, I was looking at the demo site on a mobile screen and the button with “add to waitlist” seems to get cut off halfway. Can this be modified?

Hi!

Sure! Thanks for reporting this! We will fix the problem as fast as possible.

Best regards, createIT

Can you have the add to cart button and the subscriber on an out of stock item?

Hi!

No, with our plugin, when product is out of stock, you can only subscribe for the waitlist and get the notification once product is back in stock. There is no “add to cart” option for out of stock products. Feel free to test our demo for more information http://waitlist.createit.pl/product/elford-crew/

Thanks, createIT

Is possible to add a custom field when product os out of stock in product page?

Hi!

This plugin doesn’t have an option to add custom field, but we can create this option for you. Just contact our premium support at premium@createit.pl where one of my colleagues will prepare an offer for you.

Thanks, createIT

Hello, Pre sale question:

When testing your live demo and first writing in a non-email and clicking the “add to waitlist” button an error message is displayed correctly. If entering an email after that nothing happens when clicking the button. Is this error present if purchased? Thanks

Hi!

Thanks for reporting this! We’re checking the issue – it will be fixed in next plugin update (it’s scheduled for the next week).

Cheers, createIT

Plugin doesn’t show up on the out of stock product page.

Hello!

Please contact our support forum at http://createit.support/ or via support@createit.pl with details how to access your website so we could check this? Our team will gladly help you there.

Thanks, createIT

Its not found on Porto Theme?

Hi!

If you are using premium theme with custom woocommerce templates, our plugin may not work correctly due to changes added to woo template. If you would like us to create a compatible version of this plugin for you, feel free to contact us at premium@createit.pl where one of my colleagues will prepare an offer for you, you can also ask for a refund. You can do that by going to this link: https://themeforest.net/refund_requests/new

Thanks, createIT

Subscribe button overlaps with quantity adjust form. Any way to add a space between them?

Hello!

Please contact our support forum at http://createit.support/ with details how to access your website so we could check this? Our team will gladly help you there.

Thanks, createIT

Is there any locale .po/.mo files for translation?

Hi!

Unfortunately there is none. Although all texts in the plugin settings can be customized, please check the available options in the documentation.

Thanks, createIT

Yes, I know, but there are texts that aren’t able to translate (“My wish list” title in list page)

Hi!

I have checked our plugin but i can not find any reason for the wrong translation. Can you please write us on our support forum(http://createit.support/forums/) where we will gladly try to help you out . Please include your credentials if it is possible. Make sure to mark the message as private since it might contain private credentials. We would appreciate screenshots concerning the section that is not functioning correctly.

Thanks, createIT

Question: Is this for customers who already have an account or for those who don’t? It makes sense to acquire the email address of a visitor who is not yet a customer but would become one if the product becomes available. Would existing customers also need to subscribe?

Hello,

I read your question. I would like to give you a link to our documentation that explains about the functionality of our plugin. I would like to ask about the last part just to know what is exactly needed ” Would existing customers also need to subscribe? ”. Can you explain more about the functionality that you are seeking?

Thanks, createIT

phangmoh

phangmoh Purchased

Plugin has been working great but would love to see the option to use full catalog image size of product in the email body as the thumbnail size is pretty tiny and not proportional to the size of the email frame.

Hi!

Thank you for your feedback and kind words! This is a great idea for a feature – I will consult it with our developers and hopefully we will be able to add the image feature in the next update of this plugin :)

Thanks, createIT

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