This author's response time can be up to 5 business days.
Pre-purchase question: is it compatible with WPML?
Since this is a shortcode plugins and the way WPML works is to create separate page for each translation, so you probably need to recreate the shortcode for each translation.
In memory timeline, the text extends beyond the line
Can you help me?
You can open a ticket at http://victheme.ticksy.com, seems that the content is too tall and the autocalculation is off because of it.
I’ll take a look at it and if you open a ticket at our support system, I’ll post the fix for this.
Is this add on compatible with deploy mikado theme?
I’m not familiar with mikado theme, usually the plugins will be plug and play unless :
1. Theme deliberately disabling all visual composer add on eg. betheme
2. Theme is forcing to unload visual composer grid css
Then it could be problematic.
Hi – How do you modify the vertical spacing between the different elements in the history line ? I have played with the grid, it moves things around but not the image on the vertical axis.
Hi, For related supports question, please submit a ticket via this link here https://victheme.ticksy.com/ Thanks!
Hi, have a great day.
I like this plug-in, bought it and installed it, and I get an error message.
“VicTheme Memory Line depends on VicTheme Core Plugin which can not be activated or missing.
I want to know why and I want to know how to fix it.
Hi, Have you checked our documentation here documentation.victheme.com/memoryline/ and if there’s still any problem persists, please submit a ticket via this link here https://victheme.ticksy.com/ Thanks!
I will ask you again.
I purchased and installed “VisualLine Visual Composer Timeline Addons Pack” and I activated it. The following error message appears and I can not install it properly. I’d appreciate it if you could give me a solution.
...[Error Message …]
“VicTheme Memory Line depends on VicTheme Core Plugin which is not activated or missing, Please enable it first before VicTheme Memory Line can work properly.”
Hi, Have you checked our documentation here http://documentation.victheme.com/timeline/ and if there’s still any problem persists, please submit a ticket via this link here https://victheme.ticksy.com/ Thanks!
It is the same person as the above questioner “prsonamu”.
Kindly use our support ticket at http://victheme.ticksy.com
Thank you for your reply. I would like to ask you to confirm that you have accessed our site because it is still unresolved.
...Thank you again…...................^^
Hi, I have found a problem with the installation of the visualline plugin. “Font file” error found when decompressing file. “Eot, ttf, wof ….. svg … ex)
You will see an error message when you come to my site admin page mentioned above. I installed it with the package I purchased a few days ago, but the installation fails.
I would appreciate your resolve.
Please refund the payment or install it directly on my site. Please, please.
Url: dypc.kr / ID: naloveu / PW: gppc !! 5096
Or can you send me the plugin program for my site?
I want you to believe in the company’s slogan to make your best plugin.
parangbirds = prsonamu : It is the same person.
I would recommend to delete the comment and open a private ticket at http://victheme.ticksy.com since this is a public forum so everyone can access your site.
Also I scanning your site from the outside I cannot find any error and I cannot login to your site using your provided credentials
It is not our responsibility to install the plugin at your site, according to themeforest rule you must purchase the plugin installation before the themeforest team will install the plugin for you.
I would suggest to try redownload the “complete package” from codecanyon and make sure that the download is completed before unzipping it.
Also try to use programs such as winrar when extracting the file.
I’m considering purchasing this plugin, but before I do so, I just want to know if it is possible to customize the design of the timeline? As it is designed now, it does not really fit in to the visual identity of my website.
Is it possible to change colors and such?
Yes, you can change the color, it use visual composer. you can also see this video here as a review for the item http://webdesy.com/visualline-visual-composer-timeline-addons-pack/
Hope it helps!
Hey there, is it possible to stream Facebook and Twitter posts through the Timeline as well?
It is not possible to stream facebook and twitter. currently it will only query posts
I want to purchase this plugin, but I read a couple of comments above about the need for a plugin called victheme_core. Do we have to purchase it?? If yes, why it is not mentioned?? And where it can be purchased?? Or, is this included with this plugin. I would appreciate if you let me know.
Victheme core is included in the package, you just need to download the complete package instead of the plugin only file.
Also, is there a way to add a video on the steps???
by “steps” is it the visual timeline or ?
view more option available..? If the timeline content is very large.
You need to apply php code (wp filters) to filter the excerpt and add view more link to it
After purchase. can you provide this php code…?
If the theme used is VicTheme product then yes we can provide custom code for free otherwise sorry no, because we probably is not familiar with other author’s theme
Hope you will implement this feature in next update.
We’ll add this to our list and you can follow us here https://themeforest.net/user/victheme/follow to make sure you’re being inform if we’ve made any product or feature release. Cheers!
Hey there, presale question: for the “timeline” format is it possible to add in an image as well? Or is it only text? Thanks!
Hi, the plugin is an add-on and utilize visual composer, so yes, you can use image as well, hope it helps. Cheers!
Hi, I have a pre-sale question. Is it possible to use HTML within the content text of the timeline? I’d would like to have links and lists within the content.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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