K-2Service

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68 comments found.

hi , its possible to rename customizer in adressline to a other name

Hello. Yes, it is possible, but unfortunately we cannot guaranteed all the functions in the plugin will work correctly. If you will need any additional information from us feel free to contact. Regards K2-Service Support Team

Hi, I’m searching for a product configurator. I see your plugins and this is very fine, I like it. But unfortunally I don’t have woocommerce product but only native porfolio product. Your plugin already work with this kinds of elements? Thanks

Hi, You can use our plugin without Woocommerce and any products. unfortunately it doesn’t work with portfolio elements thanks

Hi K-2, I’m looking for a plugin for book cover design, so I need the ability to add many images, embellishments and fonts for the end user to have. Then the ability for the user to design the cover, then purchase and download immediately, preferably a large JPG and/or PDF at very specific dimensions. Optionally I’d like to see the design held in the client’s account with the ability to modify the cover as needed.(that’s the dream anyway!)

Hello. Not really sure what exactly you are looking… Is there anyway you can send us the link to the similar work? Or provide us a little more information about. Thank you

Hello. Unfortunately our plugin will not be able to cover all your needs. We can build custom plugin for you if you want. Let us know please if you are interested and thank you Regards K2-Service Support Team

Hello, I have a problem with the plugin since June and until then I can not put my store in the air because of this problem. I sent you an email again, can you urgently request this resolution, please?

Hello. We apologize for any inconvenience. Our tech department already looking at your ticket. We will resolve all the issues ASAP. Thank you

Mediqfr

Mediqfr Purchased

Hi, prepurchase questions :

1 Is it possible to have 2 visible groups of options in a configuration ? For example for the bike, you’ve got the bulhom bar and the drop bar in the bar config. In the vertical template, no problem but in the horizontal one, you have no visible separation between the 2 group.

2 Is it possible to combine 2 configurators on one page with one total price ?

Thanks for your help, i am about to buy your item :)

Mediqfr

Mediqfr Purchased

Hello i’ve got a fatal error : Warning: require(/home/www/mediq-cabinet-medical/prod/shared/wp-content/plugins/product-customizer/includes/class-customizer.php) [function.require]: failed to open stream: No such file or directory in /home/www/mediq-cabinet-medical/prod/shared/wp-content/plugins/product-customizer/customizer.php on line 54

Fatal error: require() [function.require]: Failed opening required ’/home/www/mediq-cabinet-medical/prod/shared/wp-content/plugins/product-customizer/includes/class-customizer.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /home/www/mediq-cabinet-medical/prod/shared/wp-content/plugins/product-customizer/customizer.php on line 54

can u help us ?

Mediqfr

Mediqfr Purchased

I’ve tried on 3 wp in differents hostings and fatal error everywhere

Hello. We apologize for any inconvenience. Please contact our tech team at plugins@k2-service.com

after i have activate the plugin i dont have the “add to cart ” buttons in product overview ( its the woocomemrce standard option unter products ) I think its have a ajax problem

Hello. We apologize for any inconvenience. Please contact our tech team at plugins@k2-service.com

Hi, it is a presale question. I want to included the customizer in a varible product like a t-shirt where user can choose the size, as well as the short-sleeved or long-sleeved, or other options.

Thus, is it possible to include the customizer after varible options or the product should be simple products and all the options should be included in the customizer? Thanks

Hello. We apologize for any inconvenience. Please contact our tech team at plugins@k2-service.com

Hi, i have a problem. In woocommerce i see the overview picture who i buy but i have no overview picture in my mail. I dont have the image in /uploads/customizer . this folder is empty .

Hi For generating images you need to enable that option in plugin settings. but in any case you should see all customization of your product in mail Do you have any plugins for customization email of something like this?

Please write us on plugins@k2-service.com we will try to help you with that issue

thanks

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