Code

Reviews for Visual Composer: Page Builder for Prestashop

178 Reviews

for Customer Support

Aprés la réactivation de la clés par SmartDataSoft , je peut remettre 5 étoiles ! c'est un trés bon module !

for Customer Support

Amazing customer support. I had problems with revslider compatibility with visual composer, but they solved all the issues! Thanks again

for Customer Support

Excellent support, module is working as expected!

for Customer Support

With this module opens the possibility of creating several pages customized in prestashop. I am very satisfied and thank you very much for the technical support offered.
A technical support of quality.

for Other

Does not work at all, even the support page does not work!

SmartDataSoft

Author response

We are sorry to know your issue did you open ticket in our support system https://support.prestasian.com
Thank you

for Bugs

Do not work for prestashop 1.7.5 and the support do not want to accept this. the last update is from 4-5 mounths ago.. i do not recomand to buy it...

SmartDataSoft

Author response

We have tested our module work 100% in 1.7.5 and our other customer are using it without any issue. Our support team have tested it already. You can check what is your php version. Your php version must need bellow 7.1 Thank you

for Customer Support

I had some problems in Multistore. Support team helped me out and now it's working again. Great support!

for Customizability

Nice plugin but documentation not helpful...

SmartDataSoft

Author response

We are happy to inform you there are lots of video tutorial for our custom , you can check https://www.youtube.com/watch?v=99hfxqvMnb8&list=PLhdrbjositBNYxjHQVjXXs_lO99EI_Xqw
Thank you

for Customer Support

I bought this plugin on September 8th, on October 2nd it still does not work on my prestashop. Installation bugs, a minimum documentation and a support that answers in riddles. Even the button to join the support does not work !!! To avoid

SmartDataSoft

Author response

We are sorry your problem. We have replied you that our support url is http://prestasian.com/support , did you open ticket in our new support system?

for Bugs

I had a bug on my site but they fixed it for me in less then 24h

for Customer Support

Probably the absolute worst tech support I have ever seen for any piece of software ever. Not worth the price and the aggravation. Surprised this person is still able to sell anything on any platform! Terrible experience and useless piece of software that never worked.

SmartDataSoft

Author response

I am sorry to know your frustration, we have to fight and work hard due to Prestashop non stable and buggy cms. There each version makes new issue. Still the framework is not stable. Our module work till version 1.7.2 correctly, 1.7.4 have problem due to ps new update. We are trying to resolve.
If you are not satisfied , please open ticket , we will refund you .

for Customer Support

I like this module but the support is non-existant. So far I have been waiting over 2 weeks for action on my support ticket with zero assistance given. This would normally be fine with most modules, but the Visual Composer has broken several features within our site and without support we will have to pay a programmer to fix the issues that it's creating.

SmartDataSoft

Author response

I am sorry for your problem. I was in vacation , just start office. You may notice the vacation notice if you have already open ticket. If you send me the ticket no i will investigate your issue asap. Thank you.

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