Code

Reviews for Visual Composer: Page Builder for Prestashop

193 Reviews

for Bugs

The builder is not functional and has numerous bugs. Assistance is absent: no answer after a week. Not recommended.

SmartDataSoft

Author response

Hello, where you open ticket did you open ticket in https://support.prestasian.com our all ticket answered on time. Looking forward from you
Thank you

for Design Quality

Podczas korzystania stwarza dużo problemów i błędów. Wersja na Wordpress jest miliard razy lepsza.

SmartDataSoft

Author response

Hello, We sorry to know your problem. Our version also fine like WordPress the problem is related to PrestShop inconsistency update. Their one update work on version and not other version. Still they are unable to stable the core like WordPress.
http://support.prestasian.com/ our technical help you.

Thank you

for Customer Support

Awesome customer support besides is an excellent module for Prestashop

Very Bad Product and Support. I opened case on support portal. I have waited for more than 9 days and still they didn't answer me.

for Bugs

Cannot add page. CSS is missing?

SmartDataSoft

Author response

Please open ticket in our support system https://support.prestasian.com Not sure you are able to install the module correctly. Will you please check you have enable the module
Thank you

for Customer Support

Impossible de faire debloquez la clé d'activation !!
Pour la version Prestashop VC ne comprend rien !!

SmartDataSoft

Author response

We have remove your old activated licence
Thank you

for Bugs

Module is OK and superbly usefull
However, it seems that updates stopped for Prestashop 1.6, and it clearly show a lot of differences between module for 1.6 and 1.7
Moreover, there are still bugs in 1.6 - e.g. with tinyMCE, and few blog addons I tried and have are not supported in Visual Composer !

SmartDataSoft

Author response

Hello, Please open ticket in our support system https://support.prestasian.com with you problem, our support team will help you. 1.6 and 1.7 is two different framework most of the user of Prestashop migrate in 1.7. So we suggest you to move in 1.7
Thank you

for Customer Support

Hello.
We just bought your plugin Visual Composer. We are trying to file a ticket on your support website, but it tells us that the purchase code is not available: "Error - 404 - fast-unknown-product - Could not find this product in our supported products” ????
The support page ( https://support.prestasian.com) does not work!
Can you help me please?

SmartDataSoft

Author response

We are sorry for the inconvenience issue. from today morning our server has some issue we have informed our hosting provider to fix this. Still not fixed.
You can send a message from my profile with your information. I will forward from our support team. https://themeforest.net/user/smartdatasoft/portfolioThank you

for Bugs

Dear sir,
Impossible to run on my prestashop 1.7.6
I Don't have any front end editor and others options.
And it's impossible for me to contact support center. My item purchase code is bad.

Can you help me please here ?

SmartDataSoft

Author response

I am sorry to know. We didn't declare it 1.7.6 compatible in our product compatible list.
1.7.6 is a major update from Prestashop after few days of hard work, we are happy to inform you, at last we are able to update 1.7.6 version. Open ticket in HTTP://support.prestasian.com our support team will send you the file. After few customer test, we will release officially, within few days.
Thank you for your co-operation

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