Support url
Popular questions for this item
Visual Composer Editor do not show in my admin Category page or product page
From version 4.3.6 we have implement visual composer editor in product page, category page, supplier page , manufacturer page. If you are using bellow 4.3.6 and update your version to 4.3.6 this overwrite class will not update. If you re-install it will overwrite the class.
If you have data , for which you are not able to re-install the module , please follow this instruction to resolve your issue.
1. Copy admin and front folder from jscomposer\override\controllersand upload in your ftp
yourshoplocation\override\controllersand replace,
N.B: Before replace your file in ftp, keep a back up for safety .
The method initContent in the class CategoryController is already overridden by the module
At first you need to rename your CategoryController from ftp\overwrite\controller\front\CategoryController.php
Afer that you also need to remove the cache class file/cache/class_index.phpThen you are able to install jscomposer.
This is happen due to your other module overwrite the CategoryController class.
So when you rename the class in overwrite folder you need to delete the cache class file.
Now you are able to install jscomposer . 
If you have any difficulties , do not hasitate to open ticket in our support system.
If you are using warehouse theme you can follow this details faq https://smartdatasoft.zendesk.com/hc/en-us/articles/205580552
For
tag in insert extra row in my vc, after update my PrestaShop
When you have update PrestaShop that problem was occur.
We have update the PrestaShop tinymce js for that issue. Please update your site tinymce
js\admin\tinymce.inc.js with jscomposer\assets\js\tinymce\tinymce.inc.js After that clear your browser history , your issue will resolved. We will made a button in next version to automated that fix.
Visual Composer Editor Not Come In CMS Page
To resolve this issue fellow our faw.
https://support.prestasian.com
Contact the author
This author will respond to buyers' questions and provides limited support through their own support system.
Item support includes:
However, item support does not include:
View the item support policy
