831 comments found.
i built my site based entirely on this module, after finishing i found that you need to pay every 6 months an extended license to get their sub modules.
Ok I paid for the 6 month extended license, today after some days the system doesn’t work it tells me invalid license.
I can’t even open tickets to their support.
Is this addon reliable and safe to use on a production site?
I don’t think, i will rebuild all the website again
Hello, I would like to understand why after the purchase entering the license does not activate the product, among other things putting the license number in the support ticket says that the license is not valid! I will wait a few days after which you will give me the refund
It looks like it’s activated, but now this comes out!Your Support is Expired. Please extend support in order to use Ultimate Addons. Learn More
Bought it today, can’t say it’s out of date!
Hello, please wait one day licence sever has a issue. Open ticket in https://support.smartdatasoft.com our technical team will check thank you
We bought this module a while ago. but now ultimate vc addons doesn’t work anymore is this right? is there a subscription behind this?
That is because your support is expired. Please renew your support to be able to use Ultimate Addons
why isn’t this reported somewhere? Before we buy anything?
Why don’t you respond! I either want you to turn on the ultimate vc addons or give me my money back. This is scam!@#$ ^x%x
Hello aliasali,
We have nowhere mentioned that we will provide Uptimate Addons with the Visual Composer Module. You have bought Visual Composer Module. And we are providing all the features of it with the license.
Ultimate Addons is what we are giving as a bonus feature of the module which is related with support extension. We have stated it clearly that if you use the extension, you will need to extend support. See the screenshot https://prnt.sc/eqwc52S8J29K Now that you have used the extension, without renewing support you wont be able to use it.
See the shot please. There is clearly stated it that you will need to extend support to use the extension.
Hope I am clear.
I do not agree with it! On codecanyon.net where you sell it, this is not reported, on the contrary you give the idea that we get the ultimate vc addons! It now appears that it is a paid module. Can you also show us where this is clearly stated on codecanyon.net before we buy it.
Hello my friend, response please?
Hi is this module test on prestashop default theme “cassic”1.7.7.8? because we cannot add a image to the row settings!
Hi, i try to go https://support.prestasian.com but now not load. I see in comment is not possibility to create carousel. Is possibile to insert custom code (like “shortcode”) to add this features with this visual composer for example in row? Is possible to have a backend demo? Is possible to have a list of all elements? Thankyou
I got the same problem “Supernova23” talked about 2 comments before. My support is expired but will you release an updated version working of PS 1.7.8.3 ?
Thanks !
It is causing issues with many big modules of PrestaShop. You can fix it by just rollbacking this code to the previous version.
Thank You
Hi, apparently your module is not working on 1.7.8.3 it is unusable when module is activated you cannot access add or edit categories and some other pages, it says Twig error, as I can see from other comments im not the only one. Our support has ended but I do not need support I need product that works when I download it. When it will be fixed?
Hello, we release a update did you tested it. PrestaShop changes a things that is why it occure. we release update already let us inform
Please mail us at classydevs@gmail.com. We will assign our engineer to your site
Yes I tried new build 4.4.28 and it didnt change anything. Thanks for contact I will write to you with admin credentials so you can test it for yourself.
It is causing issues with many big modules of PrestaShop. You can fix it by just rollbacking this code to the previous version.
Thank You
Hi, I have purchased a license both for the Visual Composer and the Ultimate Addons. In the meantime you offer the Ultimate Addons for free, how can I use my Ultimate Addons license please?
Hello, Unfortunately ultimate addons is discontinued and bundled with visual composer. Only visual composer licence who support remain can use that. Thank you
What about my money bro?
You’ve got 1 star from me. Thank you too!
You got that inside VC to use. You already used that more than 1 year. And we have agreement with you not life time. Thank you
You know what bro? Forget about it. You’ve got your stars back.
Is it possible to have access to example elements to import? For the home page or the product page?
As I reported to support, my theme does not recognize visual composer shortcodes. Can you give me some support?
Please open ticket in our support system https://suppport.classydevs.com , please check your site module overwrite is not disabled
Thank you
Already opened in the past, and now again.
ok, our team will answer you tomorrow first hours. Thank you
Still waiting for a proper response. The last one didn’t worked.
I cannot enter product pages, category pages or CMS pages, i’ve always got this error: https://imgur.com/3D5paXY
So i dn’t know how to work on my website with your plugin enabled.
Hello, how you know this is our module issues? Did you update PrestaShop or modified any things in the site. Update your support pack and open ticket in support system https://support.classydevs.com our technical team will investigate that. We found no issues which break site. Their are two version one for 1.6.x and other for 1.7.x Thank you
I know because if i unistall your module everything back to normale and works like a charm.
Can you try with latest version which i release few min agos. Hope it solve your issues Thank you
I’ve a license and support active but I can’t login in the support system, it returns an error:
{error RedirectUri provided”}
My problem is that I install your plugin on PrestaShop 1.7.8.3 but it doesn’t work the module just shows vc tags.
I’m using Transformer theme.
Thanks
Hello, you can open ticket in https://support.classydevs.com for our PrestaShop issue our technical will investigate that. Thank you
ANY WAY TO ADD DYNAMIC HTML INSIDE POSTS GRID IN COLUMNS ELEMENT? I am displaying my blog posts using the posts grid in columns element. I will like to have a specific spot (maybe number 3 from top) to always display a specific message, So even if I publich new posts, that spot remains in number 3. Also I will love to use one of the spots to display AD codes. This could be after every 8/9 posts, the AD spot will display. Is this possible?
Sorry it is not possible. It need custom add-ons to developed
Where can I buy the custom add-ons?
ANY WAY TO ADD DYNAMIC HTML INSIDE POSTS GRID IN COLUMNS ELEMENT? I am displaying my blog posts using the posts grid in columns element. I will like to have a specific spot (maybe number 3 from top) to always display a specific message, So even if I publich new posts, that spot remains in number 3. Also I will love to use one of the spots to display AD codes. This could be after every 8/9 posts, the AD spot will display. Is this possible?
I am a rehub user and VC comes with Regub. My blogtoll is no more showing new posts.
I use the Posts Grid in Colums element to display my blog posts, and everything was working well. Just today, the old posts are still showing, but the latest post I made today is not showing up. Where can I checj this?
Please clear your cache thank you
I cleared cache already on the website. I also disconnected the Ezoic Cloud CDN, Then also on browser side, I used a new browser and also used incognito. NOTHING WORKED. The new article is still not showing in bloggroll
UPDATE” I can now see the post in the blogroll, but it is not the latest post. It is domewhere in the miffle, perhaps the position when I drafted the post. Is there a way to make it be the newest post?
hI,
When I try to translate any VC Content Any Where, nothing is saved ! The main language is ok but is i try to translate content i another language, i click on backend editor > create laytout and save it but nothing is saved !!
please help me.
i’m using prestashop 1.7.8.3 et visual composer 4.4.25.
Hello, we need to investigate the issue. Please extend the support pack and open ticket in https://support.classydevs.com our PrestaShop team will check that.
Hi,
when I enter a CSS class in single image the class is placed in container and not in img tag? So I cannot use a lazyload class for example. Is any solution? Regards
You can open ticket in https://support.classydevs.com Thank you
Sorry I don’t have support anymore, this is a remark to improve your product 
I know you’re support excited 
hello your module not work correctly impossible to modify I want my refund please.
Please open support ticket at support.smartdatasoft.com
hi admin, i bought your product but i can use set up it for wordpress , pls help me how i can use it for wordpress
pls help me how i can use it ? I think it use for wordpress
Hello, you made mistake this is PrestaShop product Thank you
you can show me , what i need to use it ?
you can help me ? pls show the way to use it , i dont prestashop . pls help
If you want to use WordPress then it is not possible.
how i can use it , no for wordpress
You need to install PrestaShop and then upload the module . Thank you
Hi, the presence of your module in the store causes me a conflict with the operation of the blog. How to make VC loaded only to CMS pages and not to load its styles and js to all subpages? This makes it problematic. I typed the blog module name into the Exclude Modules field, but that doesn’t help.
Błąd: in jscomposer.php line 710 at JsComposer->hookOverrideLayoutTemplate(array(‘default_layout’ => ‘layouts/layout-full-width.tpl’, ‘entity’ => ‘module-anblog-’, ‘locale’ => ‘pl-PL’, ‘controller’ => object(AnblogcategoryModuleFrontController), ‘cookie’ => object(Cookie), ‘cart’ => object(Cart), ‘altern’ => 1)) in Hook.php line 970
Hello, yoi can disable some specific controller from setting area. Are you work in anblog by any one. Smartblog is more optimize blog for all. You can try
Thank you
so tell mi how I can disable some specific controller from setting area. I introduce the module name into “Module exclusions” does not help, so despite typing VC, it still works there. How to exclude it from working in this place? VC causes the error, because if I turn it off, the problem disappears
I have a Blog module from the theme author, so I’m not going to use smartblog, especially for VC, because that’s it causes the error
This way solution give is difficult. You can set exception from module exception to stop load js and css. You can extended the support and open ticket in support system ,out technical team will investigate the issue in Sunday Thank you
I am not going to pay for support when the problem is with your module. It’s not my fault. Disabling the module solves the problem. Please give me a insructions to set an exception and stop unnecessary js and css loading. Why in the module you did not make exclusion where it should work. Why is the module loading so much code to unnecessary places. I only want it for CMS pages, and it shows up everywhere and extends page loading or breaks them
Sorry inform you technical support is not possible without check live site. After 6 month of purchase you are not alligable for technical support. Why you didn’t contact within 6 month if the issue is our module.
If you use any block which show a common hook they must load. Other wise it can disable from setting area.
It is used 3000+ live site the problem is on the blog module which is not globally used only the theme developer
Thank you
I haven’t used a blog before. I turned it on today and only today I found out about the error. I use this theme on several stores and the blog works there. It just doesn’t work here because VC collides by unnecessarily loading redundant code in a place where I don’t want
1 star for support for You
Rate is your choice. I give you solution you need to apply displayheader hook to stop js css. To got support by use you need to follow enavto support policy. Our module is used over 10,000+ site including premium theme and smartblog used over 1million site. This kind of issue never occure in our module The blog module css has problem they maybe code badly general css
Thank you
Hi, can we lock or make disappear some formats, elements or functionalities? it’s a very powerful module but my clients will be lost with so many possibilities…
Sorry right now we didn’t implement that Thank you
