Code

Reviews for Composium - WP Bakery Page Builder Extensions Addon (formerly for Visual Composer)

Reviews for Composium - WP Bakery Page Builder Extensions Addon (formerly for Visual Composer)

4.81 (521 ratings) 4.81 stars
Cart 17,826 sales
Recently Updated Envato Checkmark

521 Reviews

for Feature Availability

In a word, perfect. It offers solutions for plugins that most themes do not support, the explanations in it are very simple, I can use it easily even if I am not a professional user. I bought the plugin and didn't feel the need to get tech support even once. Health to the hands of the doer. congratulations.
I see that the add-on is no longer including the support policy. I would like to know if we will experience compatibility and version issues with new versions of wordpress in the future.

Author response

Hi,

thank you for your kind rating. Support is still provided but not according to the terms as defined by Envato. You will find the link to the help and support desk within the plugin's admin menu. This addon is the 2nd ever released for the page builder and around since spring 2014 and has always received required compatibility updates as well as new features over the years. There are no plans to change that.

Tekanewa

for Customer Support

Great plug-in with fantastic customer support. I specifically bought it for the light-box feature & use it here: https://thepartycake.co.uk

for Design Quality

It offers many time-saving items, which make it well worth the buy.

for Feature Availability

Promises a lot, can do little. Support wasn't helpful.

Author response

Hi,

support replied within 15 minutes of you opening your ticket and provided first instructions.

However, because you are attempting to use features / shortcodes of a 3rd party plugin with the elements of this addon, you were correctly advised of the inherit limitations such a usage will always be bound to. This is not a unique limitation of this addon, but applies to all themes and plugins within the WordPress universe.

Furthermore, instead of replying to the answer you received from support, you decided to immediately resort to a 1-star rating, just because the answer you received was not to your liking.

If this addon is not suitable for your needs, I recommend for you to request a refund via the official Envato refund process.

Sincerely,

Tekanewa Scripts by Kraut Coding

for Customer Support

mar servicio compre dos plugin y no se instararon bien, y el servicio al cliente no puede ser peor,,

Author response

Hi,



considering that you never actually opened a single ticket in the support forum, or for that matter never even commented on this item here on Envato, I find it difficult to accept that you claim customer support could not be any worse. If you never asked for any support, how do you see yourself as credible to rate my support?



If you are really this dissatisfied without even using the readibly available support, please open a refund request for your purchase here:



https://themeforest.net/refund_requests/new



Sincerely,



Tekanewa Scripts by Kraut Coding

for Design Quality

Wow this plugin packs a lot into it! I've not explored everything it has to offer but is easy to turn on & off functionality I don't want. And most importantly easy to add Facebook videos without the large gap WPBakery gives you! Thanks.

for Feature Availability

All the bits makes things better everywhere

for Customer Support

They have the best customer support! It was about the plugin and instead of just checking their plugin they checked the code of my site and told me where and how I can improve it. The developers know what they are doing! Great Support

by
by
by
by
by
by