Have just bought and installed. I’m struggling to find where and how I can have an image > click on the image > and a lightbox opens with some html content e.g. Title and Text.
I’m trying to do what I saw on your demo site.
Please can I ask how this is done?
it would help if you could provide a link back to the respective demo page you are referring to, as the plugin includes well over 140 new elements, so I know for sure, which element you are talking about.
And as the manual explains, not every element and feature of the plugin is by default enabled. If an element “seems” to be missing in Visual Composer, you will most likely have to activate it in the plugin settings first.
The most basic element that allows you to show an image within the lightbox, alongside an image title, would be the “TS Image Lightbox” element, which should actually by default be active after first plugin installation.
Sure .. thanks for the quick reply.
It was on this page http://www.composium.krautcoding.com/features/custom-lightbox-solution/ where you have the demo transitions .. so for example the ‘Simple Switch’ is an image of a hand and after clicking on it you get a title and text
this particular layout is done using the “TS Modal Popup” element, which provides a variety of trigger options. The hand on this page is actually a font icon and not an image, but the element does allow the usage of an image as trigger for the modal popup as well.
You will have to enable this particular element in the plugin settings first, if you have not done so already.
That’s working great now .. thank you for the super fast support!!
I’m just styling the pops up now. I’m trying to set opacity of lightbox background to 50% and remove the colour that is appearing at the bottom.
In the settings I’ve found where I can turn off ‘Remove Backlight Effect’. I click No … so it changes to Yes … hit save … which reloads the page … and the setting is back to No.
Is this a known issue or a conflict with WPEngine hosting?
UPDATE – I’ve clicked the WPEngine button that is titled ‘Reset File Permissions’ and it now seems to be saving the options now.
I also found the Alpha setting for Opacity.
So all ok now thanks
Glad to hear you figured it out already.
When is the update planned?
The update to v5.2.0 is already available via auto-update and as manual download via the support forum. It will be made available for download here on CodeCanyon at a later time.
I do not see that I was offered to update the plugin.I downloaded the plugin http://helpdesk.krautcoding.com/downloads-page/ How can I set it so my settings are not lost?
The auto-update will only be available if you entered and confirmed your license key in the plugin settings. And WordPress is checking for updates incrementally every 12 hours, so the update would have popped up eventually.
For a manual update, simply upload the extracted folder from the .zip archive you downloaded via FTP directly onto your server, replacing all existing plugin files.
Your plugin settings will remain, as those will only be deleted if you actually uninstall the plugin.
And where can I see a list of changes to the new version?
The plugin includes an internal changelog up to the version currently installed, which you can access in the plugin settings. The settings page will also provide you with a link to the full external changelog, which you can find in the support forum:
A link to the full changelog is also provided in the item description here on CodeCanyon.
Do you know if there’s a way to play youtube videos on HD as the default setting? Youtube always serves them on 480px as default, (grrrrr !!!!)
Yes, by default, YouTube will always serve the video quality that best fits the height of the container the video is embedded in. That means, the smaller the video is shown on the page, the lower the utilized video quality will be, but usually no less than 360p, unless the uploaded video had a very low resolution to begin with.
The iFrame API does provide an undocumented video quality parameter, but YouTube can still overrule the requested quality if it determines that a different quality will work better for the particular container size. The quality parameter is more of a request to YouTube, but YouTube will determine the final quality.
I will see if I can implement a quality selection for the element with the next update.
Don’t you worry about it, you’ve been more than helpful with every request I’ve made. I was hoping for a “oh, yeah, just add this paramenter to the argument and voilá” response. I’ll find my way around it. Thanks
Please, Is translate compatible as Visual Composer? Portugues, Brasil.
all text strings that are used on the frontend when viewing the finished site can be changed either in the respective element settings panels, and/or as global text strings via the plugin settings page.
As for the backend, only the element settings panels are currently translatable via dedicated text domain. The languages currently available are English, German and a partial Spanish translation.
Can I add a custom Image for the hotspots? I want to be able to place an image/custom icon anywhere on the site, just how the hotpot works. willing to pay for a feature like this. Let me know if your plugin offers this?
I’m not exactly sure I understand your request correctly.
Are you wanting to place an image/icon at a fixed position somewhere on the screen, outside of an actual element?
If so, there is currently no such feature and I’m not quite sure what the purpose of just randomly placing an icon/image on the screen would be.
Please explain in more detail what such a feature is supposed to achieve.
hi, thank you for your reply. I have a client that wants to place a few icons on the header of her website, I was hoping to find a plugin I can just drag and place an image on any section of the website. it will be easier than trying to figure out CSS and doing custom coding.
as Visual Composer is strictly limited to page/post content and does not affect theme features such as menus or footers, I’m not aware of any VC addon that can provide you with such a feature.
That being said, if your theme provided menu/header/footer allows you to use widgets as content, you can use the “Template + Widget Builder” feature that is part of my plugin …
... which allows you to use Visual Composer and (most of) its elements and addons to create content via a new custom post type, which can then be used as widget content via a new widget type.
Hello! Absolutely love this product. However I am having trouble with the Creative Links plugin. No matter which effect I use there is a white background color being put onto it. I didn’t see it anywhere in the settings to turn it on or off. It is showing up in the inspector like this.
the element does not use a class “shrink-nav” (in fact, none of the element from my plugin do), so I can only assume that a style rule from another plugin or your theme is interfering here.
Please open an actual ticket in the support forum and provide me with a link to a page that shows the issue, so I can check if some counter-CSS might be able to restore the original styling.
I managed to override it with !important transparent background but still would like a proper fix as to why it was there in the first place. Thanks
As stated, the conflicting rule does NOT come from my plugin, but from another source. As such, there isn’t much that can be done through my plugin, as it can’t control what CSS rules are provided by other active plugins or the theme.
Using ”!important” in default styling rules is frowned upon and not good practice, as it makes it harder and sometimes even impossible to use custom styling rules, which is why it should rarely ever be used when generating default styling.
It is perfectly okay, most time even required, to use in instances like your case, however.
I very much like this plugin and I am wondering will you be adding any extra woocommerce options and sticky column option? Massive addons has all this, however they lack updating, which you guys have.
support for sticky columns is indeed on my to-do-list, although I don’t have a ETA yet. Additional WooCommerce elements might be added as well, but with a lower priority.
Hey Tekanewa I hope you’re well. We’ve been running into problems with VC and their inability to nest container elements. For example tabs within tabs. Do you think your tabs would work within a tab by VC’s native tabs? Thanks
unfortunately, add ons are limited by the same restrictions that VC has and the tabs element from my plugin can not be used within another tabs element.
The main reason here is issues with the display/rendering of the nested shortcodes when editing the page/pst content, while still separating the individual levels within Visual Composer itself, along with the drag-n-drop behavior between elements.
page does not work, so I’m writing here, is it possible to set the same height for elements ts post slider
no sure which page you are referring to that “does no work”, as the support forum is working from my end.
As for your question, unfortunately, the underlying slider adjusts its height based on the currently visible content. And the height of the individual slides is based on the length of the post content and can therefore not be made equal between all slides, as each post contains different content.
Hi, i have some issue with circle steps in firefox. It puts content with image on frame as it seems. Tak a look here http://www.nogometnaborza.si/ in firefox. Everything else is ok.
I’m aware of the sizing issue on FF and am already working on finding a fix for it. Once found and tested, it will roll out with the next maintenance update.
ok thanks. When will you release next update?
I don’t have an ETA yet, as the update will include some other things as well, but I’m hoping some time next week.
thanks for info. BTW very nice plugin.
Hello, when using the Google Maps Plus extension, I have several markers. I have some text OUTSIDE of the map that I want to link to each marker. Is that possible? and if so can you point me to some instructions on how to make those links?
What I want to achieve is that each address outside of the map, when clicked, it opens the map in that marker’s location and opens the infobox for that marker.
please refer to the official manual for the Google Maps PLUS elements, which you can find here:
In the manual category “General Usage”, you will find a section “External Triggers”, which should provide you with the information you require.
Thank you for the quick response. I am following the documentation to the letter but it seems I am doing something wrong and can’t quite figure it out.
Here is what I am doing:
This is my external trigger:
And this is my map setup:
Map ID: AAAPuntosDeVenta
Marker ID: altritempi
When I click on the trigger, nothing happens.
What am I doing wrong?
Ok, I figured it out. There is an option within the map element which toggles the ability to allow or disallow external triggers. I think it is relevant you add that into the documentation as a note as I am sure it can be easily missed by other ppl.
glad you found the setting option yourself, although the documentation does already include a reference to it:
“In the map container element, you also need to enable the option “Location: Allow External Triggers”, which can be found in the settings tab named “Map Features”.”
But maybe I need to make it a little more prominent.
Hi there! Updating your plugin to the latest version brings me to a blank page and I can’t update the core at all. All is resolved as soon as I deactivate your plugin. Cannot access the “Updates” page as long as your plugin is activated. Please advise.
please download the latest version 5.2.1 here from CodeCanyon and do a manual update via FTP, replacing all files on your server.
If that does not help, please check any debug/error.log files your server might be maintaining to see if there are any relevant errors that might help trace the issue.
I also recommend opening an actual support ticket in the official support forum and to provide me with admin access, as well as FTP access, so I can take a closer look.
I have downloaded the latest version and has uploaded through FTP but it does not help. The error log does not show anything that is useful as well.
I cannot register on your website at all. It shows only shortcodes as your registration form. Is there a way I can just email you directly with my purchase code? The previous version was ok but this update only seems to cause the update_core.php file to display a white page.
Thanks for letting me know; I restored the user forms in the forum, so you should be able to create an account now.
Hi, I have submitted my request for assistance through your forums and have provided information for the access. Thanks!
Does VC extenstions have any extended row/column features that would allow me to set separate backgrounds for different outer columns in the same row that extend full width? For example, gray background on the left column, white background on the right column similar to this:
I know it’s easy enough to set a single row background full width, or different column backgrounds boxed, but I can’t seem to find a way to make multiple column backgrounds stretch while keeping content boxed for a portfolio look. Also not sure who this question should be directed at!
to my knowledge, stretching individual columns out of their restricting boxed layout is not offered by any addon or VC itself, as this would be a vastly more complex thing to do than just stretching the overall row.
Unlike a full width row, the stretching would only occur into one direction (left or right) and it will immediately impact the responsive behavior of the columns in general, potentially even breaking said routine.
I thought that might be the case, but I wanted to be sure, and an answer from you has always given me the assurance to pursue something or find a workaround and man do I appreciate that. Best support of any theme or plugin I have ever purchased, seriously. Keep being great Tekanewa!
Update 5.2.2 > “Added option to “TS Video YouTube” element to send a video quality request to YouTube”
<3 !! Thanksss! Marry me!! XD
Happily married already; but thanks! And you’re welcome!
hello sir, can you please check your site: http://helpdesk.krautcoding.com/userpro/register/ kindly reply when the site works again. thanks
not sure which page referred you to this outdated link, but the forum has since switched its user management plugin. You can register a new account here …
... and the menu bar provides all user relevant pages (login, new account, password reset, etc.) under the “User” menu item.
Thank you, sir, but the link you posted (http://helpdesk.krautcoding.com/upme-registration/) does not work – please check:
Your access to this site has been limited
Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
Reason: Exceeded the maximum global requests per minute for crawlers or humans.
Important note for site admins: If you are the administrator of this website note that your access has been limited because you broke one of the Wordfence blocking rules. The reason your access was limited is: “Exceeded the maximum global requests per minute for crawlers or humans.”.
the link is working fine for me and other users (your reposted link added a “)” character, which makes it invalid, however, but my original link is correct), as several new accounts have been created by other users in the last 24 hours.
My site is monitoring the number of accesses coming from an IP address in order to manage the server load better, as there are currently over 2,500 users registered in the system throughout all my products and to prevent site hacking attempts.
In your case, it seems you attempted to load the registration page too many times in a minute, which caused the underlying system to temporarily block your access. Access will automatically be restored after 30 minutes to 2 hours, based on what triggered the block.
i accessed the site exactly 1 time and did not even reload but ok, if it works for others its great, maybe i will try again some time. and of course i accesed the site without the “)”... when your wordfence is configured to block ip adress blocks and not singular ip adresses you dont even know how many potential customers you loose beside me.
I’m truly sorry for the inconvenience, but as stated, the site is working without problems from my end and no other user reported any similar issues. For example, there have been 5 new accounts created in the last 24 hours by other users.
And the site is only blocking individual IP addresses (if at all), and not whole blocks of them, as that would in fact be detrimental to the purpose of the site.
The access restriction is also only temporary, as the IP is automatically released after a pre-determined amount of time.
If you require urgent assistance, please feel free to use the contact form or send me an email to support at krautcoding.com.
Again, I apologize for the inconvenience!
Your user here on Envato is showing you as being from Austria, so I just whitelisted the only IP address my forum throttled in the last 24 hours that was coming from Austria, so you should hopefully have access to the site.
Hello your documentation webpage is down, I’ve tried on multiple browsers.
thanks for letting me know!
I rebuilt the site cache and the page should now be loading again; at least it is from my end.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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