I’m having a bug with the gallery plugin. When I have tooltips and scroll partly down the page and hover over the first thumbnail it jumps the page back to the top:
I would like the thumbnails to remain in colour constantly and not black and white. Please can you advise how I can fix this?
Is there a way to crop all images to the same thumbnail size with the same aspect ratio?
Hi, sorry right now it will keep the original ratio. You may have to customize the code if you want to crop them to same ratio. Regards
Hi there, when I use the Portfolio function it seems to squash my images so they lose their aspect and look wrong, is there a way of changing it?
I was looking into documentation and couldn’t find how to remove the cropping of the featured images in a portfolio carousel. If I inspect the page, I can see the image loaded is not the one I uploaded as featured image, but a cropped (smaller) version, and it looks blurry. How can I force it to use the original image and not a cropped one?
I am having a huge problem with this plugin on my site. when I try to add any more than 5 images the component does not work, it locks up. I have tried on all browsers.
Internet Explorer, Chrome, Firefox, Mac and PC. I have disabled all plugins and tried again all browsers and machines. I have also tried to add images 5 at a time the first time works no problem the second time not at all. I have also tried with the standard themes. Twenty Seventeen, sixteen, fifteen.
Again with all plugins disabled. it is not working and I need this carousel.
Unfortunately this plugin seems to work pretty badly (at least with my theme). I get a lot of black squares and it overflows with the rest of my content.
I therefore would like to request a refund as I’m in a hurry and have found a different solution by now.
Some other notes:
plugin throws a PHP deprecation warning
I have to set a lot manually like the thumbnail nr and sizes, which is superflous. If I add 4 images, I do not wnat to set the correct nr of thumbnails to be displayed (unless I would like less than four) and the image sizes of the thumbnails.
Hi, please send me your preview page? Then I can try to help. Regards
As I mentioned, the plugin really screws up the website and I have no time for debugging and going back and forth as it needs to go live ASAP. Sorry I can’t help you any further but that’s why I’d like to request a refund.
For your reference, the website’s url is http://condit.lessormore.nl
Ok, but where is the carouse gallery located, I can’t see it in the page. You can setup a test page. I’ve to make sure the problem is related to the plugin no the theme etc to approval the refund.
right underneath the testimonials
hi! i’m trying to register for update but my purchase code is being rejected. any advice?
Hi, it doesn’t require the purchase code for update.Regards
Presale question. All of the images in the sample are the same size and proportion. What happens when they are different sizes? Vertical verses horizontal in the same slideshow?
I am unable to upload images into the gallery… I can only upload 4. I need your help figuring out why?
this is my second request.
Hi, please send me your page and WP account via the contact form in my profile page, then I can try to help. Regards
I’ve just bought your VC extension and installed it. When I try and add a few photos to it (all settings on default) I get this error in the console:
Uncaught TypeError: a(...).prettyPhoto is not a function
at HTMLDivElement.<anonymous> (init.min.js?ver=4.7.5:1)
at Function.each (jquery.js?ver=1.12.4:2)
at a.fn.init.each (jquery.js?ver=1.12.4:2)
at HTMLDocument.<anonymous> (init.min.js?ver=4.7.5:1)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)
Any ideas? We’re using it with Visual Composer 5.0.1 and WP 4.7.5
Is there any support for different height images?
Hi, please try to update the VC to the latest version first, and you can send me the preview page too, then I can try to help. Regards
I installed in my wordpress, I have crexis theme, but the options do not work on my VC.
Hi, please try to enable it via the setting page of Visual Composer, it’s under the Role Manager. Regards
Do you know how to fix this?
Found the error. It wasn’t in this plugin. Sorry
This plugin does not work with VC 5.2
wpb_map() is deprecated. IT has to be replaced with vc_map()
Do you think you can release an update of the plugin?
Hi, please try to update this plugin to latest version first? Which have updated with it. Regards
im looking for a slider….left the image…..and right the text that goes with it…with a button etc….
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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