Discussion on Visitor counter, Heat Map, Real Time Web Traffic Stats

matto3c

matto3c supports this item

Supported

This author's response time can be up to 5 business days.

32 comments found.

I purchased the plugin and calls me an activation code. as I get. Help.

Please go 15 days and nobody answers me. that disappointment with you are the worst. send me the activation code to this email arturofredy1@gmail.com or otherwise give me back my money. They are the worst.

Hi, no emotions, rather give us domain name for which you want to activate the product. we replied to your support ticket right after few hours. thanks

I few weeks that the domain : escueladelseductor.com

Hello ,I just bought the module. I have a problem. “Agent module which gathers data is not published on the frontend!” Module is hooked on Footer and Header but wont work. Can you help please ?

extrawatch.com/support

If I buy this, do I get support and unlimited updates? Thanks

6 months of updates and support

WARNING! Why is this plug-in still listed for sale if no support is provided?

lol This is at the top of your page: matto3c does not currently provide support for this item.

I don’t know. This is what codecanyon.net says, not me :)

It’s your page, maybe contact them and find out. Seems you are not too bothered, just like your support.

codecanyon.net is just 1% of all sales. We solved more than 4000 support tickets and we DO care :) I’ll check how it’s possible to change that text. Thank you for pointing that out

Hey there, Could this plugin be run in an offline environment – like an intranet? Assume latest WP is already running successfully.

yes, it does. You can get it from extrawatch.com/buy

Maybe you can do an standalone variant of this script. Without Wordpress and so on :)

Hey you have Uploaded an wrong Version of your Plugin. The actual Package contains the Joomla Version not Wordpress :(

hi can the plugin shows a view count of each post at the front end using php code or short code?

Hi, unfortunately not. It shows this kind of information in the admin back-end (number of visits of each page)

Your Demo isn’t working… is this plugin:

1. still available?
2. still supported by you?
3. actively updated?

Thank you in advance.

Hi, 1) yes, 2) yes, 3) yes – it’s available at extrawatch.com

Thank you for your reply. What would I be buying here for $19?

I’m a bit confused from the monthly service at the website you offer the plans.

1. Do I have to purchase this at $19 and then use your service at that website to use it? ...or

2. I buy here at $19, and if there’s a support request, I’d use that website for that support?

Thank you in advance.

Hi. 1) ExtraWatch PRO – one time payment – native plugin – data in your own DB (this plugin) ExtraWatch Live! – data in cloud, monthly fee, access via https://live.extrawatch.com

2) yes, https://www.extrawatch.com/ticket

Other’s here have bought this up (up to a year ago!!!) and you still have not fixed ths…...

1) Top of your codeCanyon page still says “matto3c does not support this item” !!!

In previous post you said that was a mistake. So why haven’t you logged into your Envato seller account, to update that?

Hi, 1) – fixed. This is an option that codecanyon added and was not present then

it’s updated now

2) On the CodeCanyon page for this product, both demo links (the “Live Demo” button, and the demo text URL) both give a “404 page not found”.

3) As others have asked too, would you clarify please… If we buy this here for $19 then do we still have to pay the monthly fee at your website?

Thank you

2) demo URL is now correct

3) ExtraWatch PRO (this plugin) – one time payment – native plugin – data in your own DB (this plugin)

ExtraWatch Live! – data in cloud, monthly fee, access via https://live.extrawatch.com

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