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53 comments found.

Fjot

Fjot Purchased

After installing the vimeo background addon for visual composer and activating it I still can’t select vimeo in the dropdown for selecting a video background for a row just youtube or hosted

Running VC 5.1.1 and wordpress 4.8

Hi Fjot, thank you for your purchase! I am sorry you are having this issue.

You can email me the credentials to a temporary account to your website and I will do my best to find a solution for you.

You can find my email address on my author profile page.

Hi, is it right that the plugin offers no possibility for video background on inner columns?

Hi florianibe. It is possible if you create another row inside a column, and apply the background video to that new row.

Hi,

I hope you’re well, You may recall that you helped me get your plugin working on my clients site a few weeks ago.

I’m afraid I have another slight problem: the fallback image for phones and tablets doesn’t seem to work. I have set up a test on this page:

golbycreative.co.uk/vimeo that works with the Vimeo background video on desktop, but I just get a blank space on an iPhone.

Would you be able to take a look?

Many thanks, Russ

Hi Russ! When I check the page on mobile, the background video appears hidden, as it should, however the row does not seem to have a background configured on it. Can you verify that the background is displaying properly when the video is disabled?

If the background is only failing when the video is enabled, let me know what version of the plugin you are currently using.

does this support video collections, i.e. groups & albums? Will it allow you to autoplay video collections on mobile devices?

Hi terrencegatsby, thank you for your interest in the plugin!

In response to your two questions: 1. The plugin only supports individual videos 2. Mobile browsers prevent all videos from autoplaying to avoid unnecessary bandwidth usage. This is true for any plugin you try and use.

Hope this helps you!

Ive installed in my site but it is just defaulting to youtube link!!! Please help!!!!

Hi cimarron75, thank you for purchasing the plugin! I’m sorry you are having issues.

Can you please send me a link the page that isn’t working and include the name of the theme you are using?

Pressroom. do you have an email I can send it to?

Yes, you can send it to will.shahda@gmail.com.

Dear Support,

I am the developer for domininictay.com Dominic purchased the vimeo plugin so as to install the loop video for the home page. However, the video did not show up despite it was meant for public viewing. We tried to figure out but to no avail. Appreciate if you could look into the problem at your earliest convenience as my site is LIVE at the moment.

Please reply to us at mabelteo@designete.net / dominic@leverageleap.com

Site: http://dominictay.com/

Admin:http://dominictay.com/admin

Password: User: admin-1

Password: diamond14

Best regarding, Mabel Teo/Dom

Dear Support,

I’ve purchased the vimeo plugin so as to install the loop video for the home page. However, the video did not show up despite it was meant for public viewing. My developer tried to figure out but to no avail. Appreciate if you could look into the problem at your earliest convenience as my site is LIVE at the moment.

Vimeo video link https://vimeo.com/226991432/895234219c

My order:

Vimeo Background Video for Visual Composer Vimeo Background Video for Visual Composer Regular License 6 months support (expires on 25 Jan 2018) Purchase code: 27e68805-5761-4392-a8ad-79eb91ea526c

Please see attached screenshot regarding the issues.

Site: http://dominictay.com/

Admin:http://dominictay.com/admin

Password: User: admin-1

Password: diamond14

Best regarding, Dominic Tay

dominic@leverageleap.com cc: mabelteo@designete.net

What I’d like to achieve: - Desktop: Video plays using the background player (this add-in) - Mobile: Same video plays after user clicks controls. After I realised this add-in would not support this, I added <iframe> as raw HTML in the Row as content and disabled the inner column in Responsive Options.

Problem: - When viewed from iphone, the height of the row is determined by this plugin (I had put Full height row? = Yes) yet the content from the inner column <iframe> has a much smaller height leading to lots of unwanted space.

Example: -https://www.vanassibara.com/vid/

I have tried looking for the instructions in README.txt file shipped inside the ZIP but can’t find any applicable help.

The goal would be to make the row the appropriate height for the video, could be like…. width 100% and height auto….

Thank you

Is there a setting to make autoplaying video stop when off-screen? This is important with multiple videos on the same long scrolling page to preserve performance. Please advise.

After installing the vimeo background addon for visual composer and activating it I still can’t select vimeo in the dropdown for selecting a video background for a row just youtube or hosted

It appears that you have not designed your plugin with WPML integration. Can you provide a list of shortcodes for all your elements so I can create a translation configuration file?

I just purchased the Vimeo background video for visual composer plugin. However, after I install it, it will not activate. Visual composer is installed and working. Can you please tell me where there are instructions on installing your plugin. Thanks!

Installed it in Visual Composer 5.2. Video background select lists ‘Vimeo Link’ option and input text box displaying in row settings . Unfortunately Vimeo video is not playing in page. But it’s just plays the previously configured YouTube video. Wordpress 4.4.11

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