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44 comments found.

After installing the vimeo background addon for visual composer and activating it I still can’t select vimeo in the dropdown for selecting a video background for a row just youtube or hosted

Running VC 5.1.1 and wordpress 4.8

Hi Fjot, thank you for your purchase! I am sorry you are having this issue.

You can email me the credentials to a temporary account to your website and I will do my best to find a solution for you.

You can find my email address on my author profile page.

Hi, is it right that the plugin offers no possibility for video background on inner columns?

Hi florianibe. It is possible if you create another row inside a column, and apply the background video to that new row.

Hi,

I hope you’re well, You may recall that you helped me get your plugin working on my clients site a few weeks ago.

I’m afraid I have another slight problem: the fallback image for phones and tablets doesn’t seem to work. I have set up a test on this page:

golbycreative.co.uk/vimeo that works with the Vimeo background video on desktop, but I just get a blank space on an iPhone.

Would you be able to take a look?

Many thanks, Russ

Hi Russ! When I check the page on mobile, the background video appears hidden, as it should, however the row does not seem to have a background configured on it. Can you verify that the background is displaying properly when the video is disabled?

If the background is only failing when the video is enabled, let me know what version of the plugin you are currently using.

does this support video collections, i.e. groups & albums? Will it allow you to autoplay video collections on mobile devices?

Hi terrencegatsby, thank you for your interest in the plugin!

In response to your two questions: 1. The plugin only supports individual videos 2. Mobile browsers prevent all videos from autoplaying to avoid unnecessary bandwidth usage. This is true for any plugin you try and use.

Hope this helps you!

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