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180 comments found.

After install and ative, any menu item was added to my admin. So I can´t use it :(

After install and ative, any menu item was added to my admin. So I can´t use it :(

Quick question. Is there a way to only show this on mobile devices – and not desktop?

Preview not working – has this error message: Error establishing a database connection

Fixed. :)

Hello There! I need a YouTube Video Player (HTML5) with a custom skin like this:

Is it possible to customize your plugin as well?

Thank you in advance.

It would need some customisation.

You you are interested in my freelance work, contact me here: :)

hello, im getting a white screen after activating plugin.

Can you give me admin access to your wp-admin and FTP? I’ll take a look.

Send to

Hey! Love your plugin very much! BUT! I´ve checked my Site-Performance at gtmetrix. I´m now at Page Speed Level B (86%) and yslow at B too with 81%. I recognize that the files of your plugin load very slow. Is it possible (perhaps in the following update) to optimize the js-files a little bit? That´ll be amazing! :-) Thanks in advance! :-)

Are you using the minified files?

Let’s discuss about it:

Thank you very much.

Hello, first of all thank you for this plugin. Really great work! Unfortunately my self hosted video goes not show on my iPhone. Any idea how this could be fixed? Thanks in advance!

Hey there.

Write to and give me admin access to your wp-admin. I’ll take a look.


After activating it, it breaks my entire website. I get this error:

Fatal error: Cannot redeclare tgmpa() (previously declared in /var/www/vhosts/xxxxxxxx/xxxxx/xxxxx/wp-content/plugins/themestrike_video_intro/lib/tgm-plugin-activation/class-tgm-plugin-activation.php:1043) in /var/www/vhosts/xxxxx/xxxxxx/xxxxxx/wp-content/themes/ambiance/inc/tgm/class-tgm-plugin-activation.php on line 2118

Can you give me admin access to your wp-admin? I’ll take a look.

Send it to

Hi. i’m looking for intro page. but I need ‘only image’ intro. By any chance, do you have a image intro? thank you….

Unfortunately no. This is video only.

Very interesting question: is there a way to lancaire VAST as preroll video? My requirement is to use it to also monetize post with VAST ads, thanks

Did you get my email from a week ago? I need the video to play when the user types the domain address, but not when the user access the home page from the menu, after entering the website Is that possible?

Now the website is not reloading the video when the user revisits the site , even though it is set to do it. It goes straight to the home page. A few times (20%) it works as it should. Is there a time frame that must be spent until the video loads again? I mean, to be considered a new session. Any ideas why? Is this a cache problem?

Please answer my email or this comment. I have been waiting for 15 days already.

Please, answer my email. I have problems with the plugin and my client is giving me hell. Do not disappear, please.

Hello! I installed your plugin but when active I can not change anything on wordpress. I have the left menu, but on the right page is white. The wordpress version: 4.7.1-en_US

Fatal error: Call to undefined method TGM_Plugin_Activation::get_installed_version() in themes/Avada/includes/class-avada-admin.php on line 713

Hi, Can I move the skip intro button to the bottom of the page, it kind of gets in the way being in the middle…thanks

If you want to move the Skip Intro via CSS, go to “Video Intro > CSS > CSS Code” and paste one of the following codes:

/* Button left aligned */ .ts-videointro-skipintro-wrapper { text-align: left; }
/* Button right aligned */ .ts-videointro-skipintro-wrapper { text-align: right; }
/* Button top aligned */ .ts-videointro-skipintro-wrapper { top: 20%; }
/* Button bottom aligned */ .ts-videointro-skipintro-wrapper { top: 80%; }

Thanks! Another question and then it’s set up just how i need…

How can I make the ‘Skip Intro’ button always visible – at the moment is dissappears when mouse is not moving. Thanks.

I’d like to add the URL at the top durong the Intro video says “Page not found”


EvoRod Purchased

Hello meydjer

How can i quit the logo of youtube ?

on mobile devices appearse…. i try with css code but no luck

.ytp-icon-watermark { background: no-repeat url( -103px -531px !important; background-size: auto; width: 13px !important; height: 12px !important; display: none !important; }

.html5-video-player a:hover { display: none !important; color: #fff; -moz-transition: color .1s cubic-bezier(0.4,0.0,1,1); -webkit-transition: color .1s cubic-bezier(0.4,0.0,1,1); transition: color .1s cubic-bezier(0.4,0.0,1,1); }

i hope you can help me to hide it


Bought the software today and the documentation included in the download is not available. I dont get it configured as i want it. Tried it with a video file from youtube and i tried to upload the files to a new folder on my webspace. It doesnt work as i would like to. Do you have a working documentation how to setup the software step by step, to get the intro video running and after that it reconnects to the regular Website?

Thanks for your support.


ND81 Purchased

I purchased some time back but am yet to put to use. I realize my support’s run out, but are you able to confirm if this has cookie support (e.g. only show on first visit and not again after clicking ‘skip intro’)?

Thanks in advance

Can the video be set to Autoplay on Mobile Device?