The plugin does not really work for me at the moment. Almost all display modes look and act funny on my page and the changes I make in the settings and playlist configurations dont have any effect. Therefor the display possibilitys are pretty limited and thats not what I paid a lot of money for. I will wait for a response to my customer request and ask for a refund if there are no possibilitys to solve those issues.
Author response
Hello
Can you contact us please ?
Does not work as easy as its advertised. Support is barely there
Author response
Hello
We reply to support enquiries
I am truly speechless! Support and professionalism at the highest levels! Good job. Highly recommended
Player now working well, probably best one out there.
I found this plugin confusing, even overwhelming. In fact, I couldn't get it to work and gave up altogether. And to think that the only thing that I wanted to do was bring in two Vimeo galleries. I felt like I would need another Master's Degree just to deal with this software. They should put out instructions for the most common uses. I give up!!!
good stuff
Easy to customize. Smart video layouts available.
What a horrible product, backed by even more horrible support. The author/site claims a 2-day support window via the commenting system, but there is no regard for this whatsoever.
1) they are often overwhelmed due to the "volume" of tickets -even though there appears to be very little activity in the comments in the timeperiod concerned
2) they treat each reply to their comments as a new ticket, so if a ticket was to take 4 exchanges, that would mean 8 days til resolution!!!!
Past support claimed that there was a mode the player was not supposed to be used in -but they magically fixed it the next day (a bug that had existed since when...?)!
They did not even respond to the rest of my itemized list when the first was unresolved, although unrelated.
Code is buggy, documentation is sparse, features don't work all the time.
Even upon giving them my login, the y failed to help.
Save your $.
1,I want to know how to cancel the videoitems page that comes with the plugin. Can wordpress not publish articles?
2,Add a video show here(add video showcase), when selecting a video gallery type(video gallery), Select a Gallery to Insert will appear blank, is it a bug?
3,I need an explanation or help
ok
Awesome product.
Love it! With this i can add a play list on just one product page in my membership site, instead of having to make a page for each video. This will save lots of time.
Plus Radu was kind enough to add in a one click demo of the one i was looking for.
Awesome vendor!
This is one of the most fully featured plugins on the market, but customer support is what really distinguishes this plugin from all the others.
Support helps during initial installation to ensure that you achieve the desire results. They even help you to diagnose and resolve issues that arise months later when the videoplayer suddenly stops working because of an update to your theme or another plugin.
Professional, technically competent and cooperative--wonderful support team.
I feel very rested with your support and great efforts to help.
Thanks a lot.
simply super!!!
Many many features, so it's not the easiest plugin to find where to start, but result is awesome