3233 comments found.
- How to make background in the controlpanel black?
- Is there a setting (or CSS-hook) where I can set the size of the thumbnail (eg. to 20×20 px). Or remove the thumbnail?
- Where do I find the setting to turn on higlight the actual playing video? In the Envato-demo is the background of the active video shown with a different color.
I have used several hours with trying. So HELP ME please:-)
Hello Radu,
Can you confirm that “Playing from” number of seconds function doesn’t work? I’m using Gutenberg single video block with Youtube video.
Greetings,
3 problems:
1) I can’t ad the purchase code. Trying to activate, but just hanging with a spinning wheel.
2) Videos showing in Firefox but NOT in Safari – desktop and iPhone.
3) In Firefox: The button of the video is cutted of with a grey box.
Problem 2 and 3 are solved by making a new gallery:-)
But still not able to activate purchase code.
Can I find a manual for the Layout Builder?
I want – in the playlist – to hide the thumbnail-div and highligt which video is playing. Maybe posibble in settings?
I have issues in activating the plugin. I am inserting the purchase code and click on “Activate” and it is not working. In the console the call to https://zoomthe.me/updater_dzsvg/check_activation.php?purchase_code=...... returns a 500 Error
Another problem noticed is in the video gallery when I switch back from the playlist to a already payed video the video is not visible (vimeo videos). No feedback received until now. If not fixed I will need to request a refund.
Hi there. While I’m generally happy, the Youtube thumbs/URLs aren’t forming/displaying in the Menu. Page code snip:
item”> -item-content”> structure layout-builder-parent-style-skin-navtransparent layout-builder-Things are looking shaky out there as we come into Wednesday. Turmoil in the banking sector and s
Thanks.
Hoping for a response to this one, please.
HEY THERE DZS VIDEO GALLERY HOW ARE YOU I AM HAVING A PROBLEM WITH THE VOLUME ON MY PHONE NOT WORKING BUT WORKING ON OK ON MY MAC TGCLICKMEDIA.COM COULD YOU PLEASE CHECK NOT BEEN USING MY PHONE SO DID NOT RELIZE IT WAS WORKING OK HAVE NOT ASK YOU BEFORE FOR ANYTHING COOL PLUGIN BEST REGARDS TONY enterspctrum@yahoo.com
Hello Tony
Seems the video is private on youtube ?
Cheers!
Radu
Hello, the video is not playing in the mobile responsive option, what should I do now? Please click on the link from mobile: https://hdhealth.org/dr-reg/
Hello
What is not working exactly ?
I tested on iphone
Cheers!
Radu
Support for Video Gallery WordPress Plugin /w YouTube, Vimeo, and Facebook pages
KINDLY advise how difficult to install this script and how to add it to my web website
Hello
https://www.youtube.com/watch?v=QDs1seoNJ8A&list=PLBsCKuJJu1pbt6JrkfHlc6o8OupL-kSNY—
Cheers!
Radu
Hello, Have serious issues with the video player with iPhone playback cuts off around 32 secs into 5mins on bvmtv.com It also with Modern Video Player and it works with HTML player we created on a test page here – https://bvmtv.com/html-video-playlist Want to use your player, but we can’t get to operate with two weeks of trying to make it work? Please let me know, Thanks, Jeff
Please Respond
Hello
If it happens on multiple players, then it’s something with the video
This happens on 16.4.1 – I don’t see the issue
encoding for iphone – https://zoomthe.me/knowledge-base/video-gallery/knowledge-base/how-do-i-make-my-video-properly-encoded-to-use-within-the-gallery/
—
Cheers!
Radu
Hello, This link—> https://i.imgur.com/ZjWG4sh.png is our HTML test page with the player we made. We are going to try the h264. We use Avid, FCPX, and Premiere Pro for compression and bitrate; We use Topaz AI and VideoProc. We tried Handbrake; I am sure Topaz AI will have no problems with the software.
We will send you our test page later tomorrow to see and check.
Thanks, Jeffrey
We have our setting at H.264 Resolution 1920×1080 on FCPX and Premiere Pro at the same settings for mp4 and .mov. Here is the test link - https://bvmtv.com/test-page Please check this on iPhone and Android devices and let it play if it does past 5 to 6 mins. These are.mov files H.264 1280×720 Thanks, Jeffery
Hello Jeffrey
Seems the video is very big ( 1.2 G ) for a 50 min video
Have you tried loading the file directly in your Safari browser on iPhone ? – https://bvmtv.com/wp-content/uploads/2023/04/BAD493-1.43gb.mov
Cheers!
Radu
Just purchased the plugin, but it will not allow me to activate with my purchase code. When I click activate, I just get a gray screen overlay with a “light box X” on the side.
Just fixed it/solved my issue. You can activate through the Autouploader tab, but through the About tab in the plugin’s settings it won’t let you activate. Sorry for any bother
Hello
We will investigate
Cheers!
Radu
Hello, Playback on handheld devices such as iPhones and Android has playback issues after three to four minutes into playback the player restarts the video clip. WordPress upgraded last week perhaps has the issues or Apple and Google need to upgrade to the new WordPress. After testing the video clips, and internet connections we have plus we thought maybe it was WP-Rocket plugin. Which it was not either. Like the player, wish it had the playback issue fixed then we would put the player back on the website.
WordPress had an upgrade four days ago and that’s when all the problems started. We had Modern Media Player and bought your player to switch it out to find out the same problems were happening.
Everything was working fine until the WP upgrade. I have been back and forth with TEAN on Code Canyon. We really need this issue fixed. Been also with two Developers who can not figure out the plugin issue.
main site – bvmtv.com – anchor site jeffcrawford2023.com
Please let us know, Thanks, Jeffrey Crawford
I am asking again above
Hello
I replied above
Cheers!
Radu
hello, I purchased the plugin, and after I installed it on the site, the entire site was very slow, even on pages that do not have any videos, that is, theoretically the plugin would not load, it was very slow, can you help me with this to this?
Hello
Send wp-admin login via https://zoomthe.me/sendadmin/login-details.php?sendftp=off
Input ” https://codecanyon.net/comments/29403120 ” in Additional Details field ?
Cheers
Radu
we send the data, will you answer by email or here?
Do it suppport Rumble?
Hello
Yes, if it has embed functionality – https://zoomthe.me/knowledge-base/video-gallery/knowledge-base/embed-videos-from-iframe-into-a-playlist-gallery/
Cheers!
Radu
Hello, How to manage the activation and deactivation of the license when we no longer have access to the backoffice of the website? My license is registered on an old development version that I no longer have access to. Tks
Normally, you deactivate on the old site
Send me a message via our profile so I can deactivate your license on old sites
Cheers!
Radu
The alert message (information?) to indicate that it is necessary to make the last update is a disaster. It is with blue background which takes up half the height of the backoffice home screen. The cross for “Dismiss” does not work. If my admin clients see this it’s a shame. It’s not over. When you click on “Update available”, it sends you to a page to do the update and… it doesn’t work! I tried manually by downloading the plugin directory and… it broke my whole site with Php errors. Updates cannot be done in the classic way like all other plugins… But the worst is the message permanently on the home screen of the backoffice. It would be a minimum of work it would pass but there… It’s really unprofessional.
See the level, when you click on the “Dismiss” button it redirects to: http://devsite/wpfactory/dzsvg/wp-admin/?welcome=0
Hello
Fixed the dismiss error
What is the error when you try with autoupdater ?
https://zoomthe.me/knowledge-base/video-gallery/knowledge-base/how-to-update/—
Cheers!
Radu
The Update button does not work.
Turning off “Disable” doesn’t work either. We landed on this link error 500.
https://zoomthe.me/updater_dzsvg/servezip.phpThis page is not working This request cannot be processed through zoomthe.me at this time. HTTP ERROR 500
Magnificent.
Hey
Try now
Cheers!
Radu
It says: server offline
Try this plugin – https://www.envato.com/lp/market-plugin/
Thanks but this updates to 12.24 and not the latest 12.25. So I always have this problem of a huge blue sign (indicating to update) on the home page of the Wordpress backoffice.
Hi, Youtube videos don’t work. When you add a youtube playlist, only the first video plays. Upon clicking on another youtube video from the side menu, and click play in the video, it doesn’t play. Even the youtube video on your demo site doesn’t play. Please advice
Nevermind, found the issue. It happens when you enable “Enable Custom Skin” in player config in youtube section. Works when its off
Hello
Thank you for the notice
Hi, I have a problem in the pages with custom post type generated I have the vimeo gallery presentation with elementor trougth shortcode and on this pages have the memory error, but when create a new “proyect” (custom type post) without the player of the pluging it works well, do you know how to solve this issue? thanks in advance
Hello
can you try to increase wordpress memory limit ?
https://uk.godaddy.com/help/increase-the-wordpress-memory-limit-40246Cheers!
Radu
Do you offer a “no questions asked” refund? Quite often with these plugins there are bugs that either can’t be fixed or aren’t worth the dozens of hours trying to figure out. Time is money for us developers, if we can’t solve the problems pretty quick we’ve got to move on and find another solution.
Hello
Yes, you can contact us if you are not satisfied
Cheers!
Radu
Hello, my videos are in vertical proportion. If I watched it in full screen it’s cropping the video and not showing the whole video. How can I fix this?
https://bettergolfperformance.com/videos/Hello
I see it’s showing the whole video
Basically, you need to set Responsive Ratio to Detect
Cheers!
Radu
I couldn’t find that in settings, where exactly should I go? The fullscreen video is cut, I need to show the whole video in full screen, and not cropping it.
Hello
This is how it shows for me
Is this accurate ?
Cheers!
Radu
