2219 comments found.
Hi. I purchased the video gallery a while ago and have been a happy user. Since the latest WP update, the video gallery caused my WP visual editor to not show anything in the visual tab (only in the text tab). This is on all my pages, posts, etc, so it’s a huge inconvenience. If I deactivate the video gallery it’s back to normal, so there must be a bug…
In addition, after I update to the latest version of the video gallery, I get SHARE ON FACEBOOK, SHARE ON TWITTER, etc links, plus text that says Embed code and a box underneath it that says {{replacewithembedcode}}. This is while all social sharing is turned off. Your plugin has been great and I made videos and audio gallery an integral part of my website, so it’s crucial that I fix this quickly or revert back to an older version. Can you help?
I solved the second problem with social sharing items (went into main settings and turned “Merge social options into one lightbox” off. First issue with visual editor still persists.
Solving the second problem apparently also solved the first. However, it’s probably good for you to know that turning on the “Merge social options into one lightbox” causes the visual editor to malfunction (at least on my site).
Thank you!
Merge social is still new and there were some issues
We changed the system a little in 9.92 hope it will fix all issues
Cheers
Radu
Hello, I am having a small problem with the appearance of a gallery. Please see this screenshot: https://www.screencast.com/t/WmlDTYbV1
I do not wish to use the responsive mode but change a background colour. Regards, Mike
Hello Mike
Go to video gallery > settings > appearence and in extra css enter
.the-video{ background-color: #000000!important; }
Cheers
Radu
Sorry Radu, it did not seem to work.
Can you show me a link ?
Thanks
Radu
Yes you can me private message via my profile – https://codecanyon.net/user/zoomit
Hay zoom 
been trying to add a single YouTube video to a post and nothing happens the video won’t load, the player loads fine but that’s about it i am using this shortcode below:
[dzs_video source="4vW5-IRlnPE" config="skinauroradefault" width="560" height="315" cover="" responsive_ratio="detect" extra_classes_player="with-bottom-shadow" autoplay="off" cue="on" loop="off" type="normal"]
Ignore my last question i have fixed it 
Hi
Is there a way of moving the video’s title from the bottom left to the top left of the player?
Thanks!
Hello
You can move in any position via css
Hello! I’m looking for a plugin like this, but I’ve got a question before I choose whether to buy it or not.
We are looking for a plugin that works on a site that works as a single page app. We need a video player that starts on page navigation and not after an event is triggered. Is this something your player does?
Thanks
Hello
You mean start when the scroll has reached the gallery ?
If so it can do that
Cheers
Radu
Thanks Ram Parvesh
HI There, Any reply on this?
Hello
Yes, update via video gallery > autoupdater
Make sure MERGE INTO ONE is activated in video gallery > settings > social
And there should be a button now in the top right
Cheers
Radu
Hi, I got a problem on iPhone. I have a self hosted video, but even if I set a valid html5 ogg video, I can’t see it.
Can you show me a link ?
Normally you need only mp4 for the iphone
Sure, https://tinyurl.com/brnout It’s the first of the carousel.
Hello
1. try to reencode your video ( mp4 ) with handbrake program ( choose web optmized )
OR
2. try to use video gallery > autoupdater
OR
3. in the player configuration you are using – choose to use the custom skin for ios
try in this order
Cheers
Radu
Can’t get videos to auto play. Saw others have experienced these issues as well. Don’t want to post the link here, is there an email i can reach you at or a support login? thanks!
Yes you can send me private message via https://codecanyon.net/user/zoomit
great thanks, i sent it
I have downloaded the plugin but there is no zip folder to upload to the plugin section through the wordpress admin. And when I try to make a zip folder of the main folder it won’t let me. And when I try to FTP the folder into the plugin folder a dozen files fail to transfer. What am I doing wrong? How do I install the plugin I don’t see any install instructions whatsoever.
Hello
Are you downloading with safari ? Just compress the folder again and upload
Cheers
Radu
Hey i would like to get rid of the youtube logo and play button, how can i do this?
Hello
They cannot be removed – only play button can be removed
Cheers
Radu
Where do I find the place to upload my logo for the videos?
Hello
For video galleries – you will find in the gallery admin under SOCIAL OPTIONS
For single video player shortcode you will find the logo field in the shortcode generator
Cheers
Radu
Anything on the logo and where to upload it from?
Hello
For video galleries – you will find in the gallery admin under SOCIAL OPTIONS
For single video player shortcode you will find the logo field in the shortcode generator
Cheers
Radu
Hello I have been trying for several weeks to update an extension (9.87 TO 9.90), but receives a response “server offline” What am I supposed to do?
Hello
Make sure https://zoomthe.me is allowed to be accessed from your server – you can contact your hosting support to ask
Cheers
Radu
Hello This is the result I get:
Forbidden You don’t have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
I also tried with a friend of mine who surfs through another Internet company, and gets the same result.
Yes, I mean your server is allowed access to this domain – not your computer personally
You must ask your host proivder if your site php is allowed to access https://zoomthe.me/updater_dzsvg/servezip.php ( should say purchase code denied if tried to be accessed directly ) or is denied.
. “error: purchase code not valid”
That’s the response I get. I checked with a friend’s computer and another ISP, and the response is the same.
Yes, I know
Please read this -> You must ask your host proivder if your site php is allowed to access
In order for autoupdate to work your host server must allow access to update server
My host response: “I checked the system, there is no blocking to this address, when trying to login directly from the server it also registers this error. It means they get to them, but their server rejects the license”.
Try to download latest update from codecanyon and delete old and install normally the newest download from codecanyon
Then try to update via autoupdater
Let me know
I purchased this plugin and am trying to stream a YouTube playlist. The plugin appears to be set up correctly, and I can hear the sound from the 1st video in the playlist playing, however, there is nothing else appearing on the page. I’m using Cornerstone with X theme. I tried putting the playlist on a non-cornerstone page, and that is not working either.
Hello
Please comment from the account you purchased – or have you purchased cornerstone version ?
Can you show me a link to the problem ?
Cheers
Radu
Is it possible to play a specific video from a category by including its ID or name in the URL while using th wall mode?
when you open the zoombox, the link will appear and can open that link later to go directly.
Or can go to video gallery admin and in Misc Options enable Ids Point to Source
Cheers
Radu
Hi
I have a question for you, in the Album Vimeo version the thumbnails don´t appear us this a issue or is the way it works?
Thanks
Can you show me a link ? and send me album vimeo id
hi your plugin does not work when i activate it with Jetpack. Error occurs. Can you please assist to make this compatible with Jetpack?
Hello
Send me login details here – http://zoomthe.me/sendadmin/login-details.php – I will have a look ASAP – Input “https://codecanyon.net/comments/16745522“ in Additional Details
Cheers
Radu
Purchase code: 4d44c123-7d7e-49db-bf4a-322cd46c073a
Option:
Initialize On Scroll init – at start // scroll – when visible in page view
does not work.
This stop the page and the wordpress admin.
Thanks.
Hello
Send me login details here – http://zoomthe.me/sendadmin/login-details.php – I will have a look ASAP – Input “ https://codecanyon.net/comments/16779342 “ in Additional Details
Cheers
Radu
Hello I am working in local host. Let me know the information you need. I am using the videowall skin. I would like to play video as you scroll the page, and stop other videos. I would like to have more space between videos using 1 colum format.
Hi!
First of all: sorry my english, I dont good in this language.
So, I have a problem. I could hide the Youtube logo from the right-bottom side on the PC. You can see it here: http://www.kepfeltoltes.eu/images/hdd1/2017/06/20/996dzs_1.png
Simple I increase the height parameter of the 2342th row: .vplayer.skin_aurora .background { height: 45px;
But how can I hide this Youtube logo in the phone view? Now I see this on Android: - the standing mode: http://www.kepfeltoltes.eu/images/hdd1/2017/06/20/670dzs_2.png
- and the turned mode: http://www.kepfeltoltes.eu/images/hdd1/2017/06/20/418dzs_3.png
These are not good for me on mobile, because: – the first problem is: the logo is visible, and if I increase the 2342th row, then nothing happen on mobile. The height of the playing bar does not increase. :(( – the second problem is: because the logo is visible, I can not click on the full size button because yoututbe button is always activated :/ And when I click on the full size button with my finger, the video is opens in a new tab and the youtube.com is loading. And this is not good for me. So the full size button is not working, because the youtube button overwrite overwrite its function.
So, how can I hide Youtube logo from the right-bottom on mobile?
Thanks.
Hello
You cannot hide youtube logo as per youtube terms
The only thing you can do is increase controls height so logo is not visible if you really want to
.vplayer.skin_pro .controls{ height: 60px; }
If you are using skin_pro
Cheers
Radu
Hi!
I do not use the skin_pro as you saw on my photoes. I am using skin_aurora to my all video and dont want to change this another video player skin. This is perfect for me to PC, but phone it is not good, and i think skin_pro will not good too.
And if I change the same code in aurora, the height of the playing bar dont increase :/
.vplayer.skin_aurora .controls { display: flex; height: 30px; (I changed it to 60px;)
So, the size remained as large as it was before. Nothing changed: http://www.kepfeltoltes.eu/images/hdd1/2017/06/20/670dzs_2.png
And the full size button do not working still, because youtube icon overwrite this. 
No matter where I press the full size button, youtube will load and my video will not be full size in my site on android.
Plesase help me, because it is not good for mobile playing.
