Fast and great support. This is what i was looking for a product. Great Support. Keep up the great work.
Author response
Thank you very much for your kind review.
customer support is great. i had an issue installing it, but quickly they help me out. great product, with great support. Thank you
Author response
Thank you very much for your kind review.
excellent customer support
Author response
Thank you very much for your kind review.
The initiative is good, I had support but it is not quality, the support must be remote, not direct access, as for the script, it works partially, pay attention to the php version you have, maximum v7.2 tested on several hosts. the problem occurs when adding the lists
Author response
Hi, Team already provides you needed support and details. Your script was working fine without issue. As we mentioned, we can't do anything for your hosting issues. You must provide all kind details then only you can get support from the team and we can provide a solution. Must check before purchase code all stuff on demo and product page.
Thanks for understanding.
I was having problem with installation and after struggling for around 5 days I given bad review. But after debugging issue I found the problem was at my end I did one minor mistake in my apache conf file and it was causing problem.
I apologies for my bad rating earlier, I dont have option to edit the same. Thank you. Hopefully everything will go well now.
Author response
Thanks for understanding and cooperating with the team. If you will get any problem regarding script then sure we will try to provide possible support.
Thanks and Good Luck :)
Always scripts and service over the years.
Great Product Highly Recommended Thank you
Author response
Thank you very much for your kind words...
Attentive customer service and assistance! and a clean and clear code, well done guys, I recommend it
Author response
Thank you very much for your kind words...
Very professional and efficient
This is the second purchase of codes that I make with VIAVIWEB and both times they have been irresponsible, I had several problems and I sent them whatsapp, skype, support ticket and in no way they answered me, they just told me something incoherent or they left me in sight, It is frustrating to deal with a seller like this company that is inattentive to the customer, I looked at the comments of other buyers and they say the same as me, I accept that at the end of everything I insult them for messages but as I already commented, it is frustrating Buy with them, I do not recommend it to anyone.
Ok so i've given the script 3 stars for frontend design, The script does lack some basic functions like email conformations, no anti-spam, can't add new pages etc..
Plus with recent google changes to charging for map api it would have been nice to see a free map option added to the backend.
Off cause you can have paid customization work via contacting the author if you can get hold of them.
All in all this script could be so much better but i feel it lacks basic features that in this day and age should have been added years ago.
customer support is no that good
Author response
Hi, whatever problem face for installation/setup that we solve for this buyer. This buyer told us, he has ni any technical idea for setup and changes details in code. As per policy anykind of installation/setup and changes/modification not include in free support then also our team help but This buyer did changes himself in code and ask for support that we can't do everytime in free support.
You have to give some respect and need to understand policy. whatever possible for support as per policy that we can provide but you want everything in free for installation/setup and changes/modification that can't possible.
Hope you change your mind and review.
Thanks.
I really have liked this product so far. It is sleek and seems pretty powerful. The support team was helpful.
One of the best scripts available on envanto
One of the Worst Customer Service People in the World
Author response
Hello,
For your kind of information it's easy installation, one click installation. You guys not want read document and direct blame our support and code. Many time our support team give support and setup script for this buyer but everytime he did changes himself in code in script then say it's not work proper. This guy not cooperate with team and Give bad words to our support team in his language: http://prntscr.com/e8z7q2 hope next time before give any review think about yourself.
Thanks
Very good professional support!
We are sure to exchange and build a relationship in the long term.
Best support team
Not support every server, required too much server features to run this script.
Author response
Hello,
For your kind of information it's easy installation, one click installation. You guys not want read document and direct blame our support and code. If you contact us our support team then defiantly they give you support. You guys use free cheap hosting then we can't do anything. If your server/hosting not proper as per script requirement then it's not our problem, You have to purchase proper server/hosting plan. Don't accept spoon feeding. Try to do yourself otherwise contact our support team and cooperate with them. I hope next time before give any review think about yourself.
Thanks
Super service !!! Great work
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