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38 comments found.

Hi there- This doesn’t seem to be working on Corpus Theme. Any ideas? Thanks! 25886e8c-3f33-4230-8170-b2e1a85f3eac Jeff

Hey, It’s propably an easy to fix incompatibility with the theme.

Please PM us to a subpage of your site where the plugin doesn’t work. You can also PM us your wp-admin credentials – this will speed up the troubleshooting.

Best, Boom Apps Team

Will this work with Elegant themes divi builder?

Hey, Unfortunatelly no – only Visual Composer

Best, Boom Apps Teeam

can i use an image in foreground?

Hello, Out of the box it will only work with particles plugin.

Best, Boom Apps Team

Hi,

Sorry but I don’t find how to modify background color on VC particles. If I use Visual Composer background color it hides vc particles animation. I use Salient template. Thank you

Hello, Please PM us with a link to a page. This is most likely easy to fix z-index issue.

Best, Boom Apps Team

Hi chaps fantastic effects, just wondering if this would work with the Divi Theme?

Hey, Thanks! As far as we know Divi theme uses it’s own Divi Builder. Our plugins are compatible with Visual Composer only.

Best, Boom Apps Team

Hi, Thank you for this interesting plugin, but VC particules background doesn’t works with Safari. Any solution ? Best regards

Hey, Thanks for contacting support. This plugin is fully compatible with Safari – both desktop and mobile. Also we’ve just retested it – as you can see here: http://imgur.com/a/yhjBh

This might be some incompatibility or some errors in page which block rendering of the plugin.

Please contact us at hello@boomapps.eu with all details including: - Link to page where it doesn’t work - Version of your OS and browser - Info about your hardware.

Best, Boom Apps Team

Hello,

I send you this message 2 days ago and you propose me some help: https://codecanyon.net/item/vc-canvas-backgrounds-bundle-1/13302032/comments

“Hi, Thank you for this interesting plugin, but VC particules background doesn’t works with Safari. Any solution ? Best regards”

Here’s an admin access to my website. You must be logged to see the page because there is an under construction plugin :

http://www.lafabriquehumaine.fr/notre-communaute Access : http://www.lafabriquehumaine.fr/wp-admin/ VCcanvasAdmin JfhPBbwibIa&Sx1VxD58!@ef

Thank you ! Best regards,

Franck

Puchase code : 0f52dcea-d71a-49ea-9860-25d65e4a433c

Hey, You’ve posted publicly your wp-admin password. Please change your wp-admin password as soon as possible (!) and send us new one privately at hello@boomapps.eu

We’ll take a look on the issue today evening CET time.

Best, Alex Boom Apps Team

what would be causing “TypeError: canvas is null” on a fully populated canvas?

Hi, We’d need some more details on that. Please PM us (hello@boomapps.eu) a link to page where this error appears.

Best, Alex Boom Apps Team

Do you do custom canvas work? like animated objects? Do you plan on any other canvas elements for VC?

Hey, Thanks for contacting us!.

Unfortunatelly we don’t do custom work/freelance at the moment.

Other canvas elements – yes. And we are working on one right now.

Best, Alex Boom Apps Team

y2k

y2k Purchased

Can you please reply my PM…?

Hi, Which one demo settings do you need? We’ll prepare them and send you.

There is no documentation because these plugins are very simple. All the parameters in settings tab are described under input fields.

Best, Alex Boom Apps Team

y2k

y2k Purchased

I already mentioned.. I want setting for VC Triangle

and also you are not replying my previous question.. How to change this color..? http://prntscr.com/gv5t5n

Yes, but which one? There are 5 in the demo page.

To change background color please edit “Background color” parameter: https://prnt.sc/gvuiiw

How do I use this? I’m completely new to this. I don’t understand what “add dd it to your Visual Composer Row,” means. I have visual composer installed but I dont see any row button.

Hi, Thanks for contacting us!

Just add element to a row the same way you are adding other elements (text element, image element, etc.)

Click “Add Element” button (plus icon) in the top left of Visual Composer , then select VC …........... Background.

Best, Alex Boom Apps Team

Ok had no clue why it don’t work with new Visual composer? How do I get a refund?

Hi, You can file for a refund here:https://themeforest.net/refund_requests/new

However, the information that this plugins works with the “old” Visual Composer has been provided in bundle item description and subitems descriptions, so this not a valid reason for a refund.

Best, Alex Boom Apps Team

adamlee

adamlee Purchased

Can you please send the settings for the Blue Polygon Surface background demo ?

Hey, Thanks for contacting us! Please contact us at hello@boomapps.eu – we’ll reply with the settings.

Best, Alex Boom Apps Team

adamlee

adamlee Purchased

I have setup a background on a row, however since doing this the buttons within the row have stopped working, any ideas why ? http://bit.ly/2B7g3mp

Hey, Thanks for contacting us!

This is very simple z-index incompatibility with the theme. You need to use custom CSS. There are two solutions:

.vc-particles-background-bg { z-index:0!important; }

or

.vc-particles-background-bg { pointer-events:none!important; }

The first one will move the animation to the foreground, the second will only make buttons clickable.

You have to add similiar rules to other plugins from bundle. If you need help with that please contact us!

Best, Alex Boom Apps Team

N8Sol

N8Sol Purchased

Love this thing… but… I’m having some issues figuring out how to work some of it. Could you tell me what the settings are for the polygonal background to make it look like the sample? http://preview.codecanyon.net/item/vc-polygon-surface/full_screen_preview/13212445?_ga=2.9712822.2017111253.1517965172-1808338064.1517965169&_gac=1.258316792.1518121502.Cj0KCQiAh_DTBRCTARIsABlT9MbdDRKISiznm6EzKz2fHixUjIQB07oIajLZtMq3lPyZ4dQ5QXSgdjwaAq2qEALw_wcB I’ve been trying but can’t quite get that look out of it and would like to start here and make some adjustments for my needs. Thanks!

Hey! Sure we can help :)

Here’s the shortcode: [vc_polygonsurface theid=”vcpolygonsurface_1518459115_821675383” mesh_ambient=”#555555” mesh_diffuse=”#ffffff” mesh_width=”1.2” mesh_height=”1.2” mesh_depth=”20” mesh_segments=”15” mesh_slices=”8” mesh_xrange=”0.3” mesh_yrange=”0.3” mesh_speed=”0.0002” light_autopilot=”true” light_ambient=”#0060dd” light_diffuse=”#ff0044” light_count=”1” light_zoffset=”50” light_speed=”0.0010”]

Best, David Boom Apps Team

Hi there

I bought this for a while and installed it just now.

It seems the property “Particle stroke color” does not affect the lines between particles.

How could I force the lines (strokes) to have a particular color?

Thanks

Hey, Thanks for contacting us!

About which plugin from the bundle are you asking?

Best, David Boom Apps Team

Hi there

It was about Particles.

I learned I was wrong though. The property I was referring to was “Line Link”, not “Stroke”.

Sorry. My bad.

Exactly as you say. Glad you’ve figured it out :)

Best, David Boom Apps Team

Hi I want to purchase this plugin is it working with latest version of visual Composer ot not

Hi, This will work with newest version (and the older versions also) of wpBakery Page Builder (formerly Visual Composer). This plugin in previous versions is called just “Visual Composer”. Older version are still widely used and supplied by some themes, etc.. This is exactly this plugin: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431?s_rank=1

Best, Alex Boom Apps Team

Hello,

I love your plugins, great work!

I would like to know how you made you put “smokey” effect on demo picture background, is it a png transparent image?

Thank you, Benjamin from Paris, France.

Hey, It’s very simple. Just add background (in row settings) to your Visual Composer row and then opacity to our plugin via custom CSS:

YOUR_BG_ID { opacity:0.5; }

Of course, replace the element ID.

Best, David Boom Apps Team

Great, thank you!

You’re welcome :)

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