This author's response time can be up to 1 business day.
Hey, how to select the “Details” building mode,
I can’t select links and change imgae…
Hi there! Please send a support email to email@example.com and we’ll gladly assist
A quick instruction: to edit images, click the Styling radio button and then you’ll be able to change the images / click on source on the top right side of each element if you’re on the Elements radio button.
Hey, i can’t change background image at all…
Hi there! Please send a support email as instructed above please if you are still struggling with this.
Can you please answer my email so I can go ahead with the purchase.. thank you
Hi there! Thanks for reaching out. Are you sure you sent the email to: firstname.lastname@example.org – we haven’t received an email from you as yet?
I have sent through the support
I will send another email asap thank u
We did, responded, thanks.
Did you get my email I sent it to email@example.com
Is the demo supposed to work? I tried dragging stuff from the left onto the canvas but it didn’t work nor did the content and styling buttons. I am looking for an email drag and drop solution.
Hi. Yes, it works. How are you viewing the demo, please note that it doesn’t work well on mobile devices, it is best utilized via desktop / laptop. Please let us know if you continue struggling using the demo & also what browser you might be using. Thanks.
I have tried FF and Chrome on Windows 10. Nothing works for me. The Elements, Content, Styling buttons do nothing when clicked and i can’t drag and drop anything. The only thing i can do is click on export or import.
Hi there, we are dumbfounded – we also don’t know what the issue might be on your side. We’ve never had anyone else face such issues.
This is the best drag and drop email editor. Is there any way to adjust the font size of edited text?
Hi there! Awesome! Thanks for the great feedback. Currently that feature doesn’t exist, in order to do so, you’ll have to work within the HTML files themselves & not within the builder. Hopefully it’ll make it in our next update
Hello Dear , can i generate an HTML file on save the project ???
Good day, yes, you can, that’s the whole main idea. Click on
Export and it’ll generate an html file for you
I will purchased it
Did you ever get to the bottom of the the preview not working? I’m on a macbook pro and tried in chrome and safari and can not drag the blocks across.
Ignore me – I tried to click and drag, didn’t realise you clicked on it and more options open up. It’s still early haha
when i click “export” button, the message shows: “Forbidden, You don’t have permission to access /VakaMail/save.php on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.”
is it correct?
Hi there! We disabled the export functionality on the demo
can you send me the demo code of export files?
Hi there! What do you mean by demo code? The builder will export the HTML files along with its dependences just like a normal website template.
because my email sender just accept HTML files with table, so I wanna check the HTML files.
Good day, for full functionality you’ll have to purchase the product.
Hello RockStar, I was wondering if your script allow multiple sessions, I mean multiple users are able to use the script at the same time?
Good day! Yes, multiple users are able to use the script at the same time.
Good morning we’d like to see the demo before to buy but it seems that You website is expired. Is there any chance to see it back? Thank You Ale
Good day, sorry about that, please try it again now…
Pretty much the same, just a different template used in the main template itself.
Hello, is the builder included as stand alone (self-hosted) in the purchase, or just access to online builder? Thank you.
Good day, it is included as a stand-alone! Regards, RockStar_Media.
Thank you very much!
Hello, on export, it generates an html file, but also an images folder. But without this folder the email will not be viewable. Is there a way to have the html with all the uploaded images, without the need for a folder? When I upload an image, the url says /images/photo.jpg. Can we make it say http://domain.com/images/photo.jpg ??
Hi there, it’s supposed to be pulling the images online, just like an Newsletter does. Where are your server files sitting, offflibe / online?
Hi Mate, I recently purchased your script but when I try to export the code and or try to preview an Internal 500 server error came up:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at firstname.lastname@example.org to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Thnks in advance!
Good day, we’ve noted your response. We are currently on a weekend break. Will respond soonest. Thanks & Regards, RockStar_Media
Hi, I’d like to purchase this but the live preview wasn’t working at all. I’d like to see it is working before purchasing.
Good day, it is working… here is the direct link: http://rockstarmediastore.co.za/VakaMail/
My apologies, yes it is working. I was trying to drag from the left-hand column and wasn’t happening for me. Now I click in left hand column it brings up another column. Beautiful work. I’ll buy it!
You are awesome
Hi I’ve recently purchased this, and having looked at the documentation after purchase appears that it isn’t simple to use. I expected a desktop program. Would it be possible for a refund or if someone could give me some advice on setting up. I hve a wordpress site and have only bought because I need to style my welcome email…..Please help.
Hi there! Apologies for the delayed response… I would like to believe that setup is pretty simple if you follow along with the supplied documentation, where are you struggling exactly?
Struggling with all of it….I expected it to be a desktop program that could be unpacked and installed…used then code to be exported.
Yes, that’s kind of the way that it functions, where are you getting stuck exactly?
Well firstly I have no idea what apache is, I’ve been on to hosting and they say they can’t help because out of their scope of support. This is what I have done so far… download filezilla, downloaded your files, logged into filezilla and tried to upload files but there is an error…. am I on the correct path here?
Good day, please send your server details and we’ll set it up for you. Please email: email@example.com
Hi, Could you let me know if the following is possible: I want a drag and drop interface to create a campaign monitor template that only exports what i have chosen. I also need the exported code to retain the campaign monitor tags such as repeater and layout tags, is this possible? Also is there a manual i can view before purchasing?
Hi there, thanks for reaching out!
I don’t think this template will work well for your Campaign Monitor requirements.
Is this open-source? can I customize to add like tags for latest post, user data, unsubscribe tags, etcc?
Hi there, you can alter the code as you please.
I am weighing up the options before purchase. I wanted to check if it is possible to add my own sections to the drag and drop flyout menu and if I can, can it incude hidden vml for outlook. Finally, can I customise the styling of the builder to rebrand it for a client.
Is all this possible?
Hi there! Thanks for reaching out… everything is possible but we don’t know much about the hidden vml for Outlook part – we are not familiar with that.
Thanks & Regards,
Thanks, I get a 403 error when trying to export the code is there a reason for this? I want to see if the code exported incudes the doc type, meta, css and email body encapsulating the various tables I have selected to export.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $10.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work