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Support for userTrack - Private Analytics with Mouse Heatmaps and Full Visitor Recording

tips4design

tips4design supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

The script does not record anything.

If you are using chrome press CTRL+SHIFT+I and go to Console tab and see if there are any errors there. If it says it can not connect to the database it means the dbconfig.php file does not contain the proper connection info. If there are no errors but you see still see no recordings contact us at tips4design@yahoo.com

Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

Availability of the author to answer questions
Answering technical questions about item’s features
Assistance with reported bugs and issues
Help with included 3rd party assets

However, item support does not include:

Customization services
Installation services

View the item support policy

$49

Included: Quality checked by Envato
Included: Future updates
Included: 6 months support from tips4design
What does support include?

Extend support to 12 months $16.50

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tips4design

Last Update	22 October 18
Created	3 February 13
High Resolution	No
Compatible Browsers	IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Files Included	JavaScript JS, HTML, CSS, PHP, SQL
Software Version	PHP 7.x, PHP 5.x, PHP 5.3, PHP 5.4, PHP 5.5, PHP 5.6, MySQL 5.x
Tags	analytics, avb, heatmap, mouse click, mouse movement, mouse tracking, php, recording, statistics, ui testing, user experience, user interface, usertrack

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