Discussion on userTrack - Private Analytics with Mouse Heatmaps and Full Visitor Recording

tips4design

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270 comments found.

Does it record mobile users activities?

Hello,

Yes, userTrack also records mobile users.

Regards,
Cristian

Can we add Price feature. I will create plan for customer. Like FREE 10000 sessions per month etc and every month we’ll charge. IS this possible?

Hello,

This might be possible but it’s not recommended or supported by default by the script. userTrack was created to be used directly by webmasters, not to be offered as a service.

If you still plant to use userTrack to build your own service, then you would have to purchase the extended license as clients are charged for using userTrack.

Regards,
Cristian

Something has gone wrong with the download. I am trying to upload to Wordpress but am wondering if the download was the PHP version. Can you help?

To disable tracking yourself you can either add your IP to the ignore list (If it’s a fixed IP) or do as explained here (run UST.disableRecord() in the browser’s JavaScript console).

To remove all the data in the database (for a specific domain) go to that recorded domain data, go the the recording playback page (where you can see the list of your visitors) and you have the delete buttons in the bottom-left corners.

Yep; that did it. Thanks!

No problem, let me know if you require any other assistance.

is there any upcoming Discounts :D

Hello,

Black friday is coming on envato so userTrack could be selected for the event, but it’s not certain yet :)

If you are not in a rush you can wait until next Monday and see if the price is discounted.

Have a nice day!
Cristy

Hello,

userTrack is part of the Cyber Monday campaign, you can now get it for 50% off :)

Regards,
Cristian

Hi, can the plugin somehow slow down the site? Thx

Hello,

The impact on the visitors is mininal. All data sent is sent asynchronously (not blocking the page rendering), it is compressed and only sent in batches to minimize the number of requests.

Your users won’t notice any performance difference with or without the script, it is very lightweight.

Regards,
Cristian

helo, our site have online visitor average 500 – 2000 online on google analytic. 1 month more 10.000.000,- page view. how munch resourceses needed for using this? how much databases need ?

Hello,

The script was not created to be used for sites with high traffic, it was mostly created to be used for personal sites or sites that are still in development or in an early phase.

The database usage is somewhere about 10MB/1000 recordings (approx the size of 2 JPEG photos for 1000 recorded users). So for 10milion users that means around 100GB, which is a lot. Anyway the script can’t really handle a database of 100GB as the queries would become slow.

What you can do is only track some visitors (eg: say you only want to track 1% of your visitors), but that’s still a lot.

I would not recommend using userTrack if you have over 1k daily visitors as it becomes pretty hard anyway to view the recorded data.

Regards,
Cristian

oke sir, thanks for your answer :) may for future can create something for high… support for no-sql :)

No problem,

Currently only MySQL is supported, but even in a NoSQL format, you would need a distributed database to support all that load, which is harder to implement and maintain. userTrack is more aimed towards webmasters who don’t have a strong technical background.

I am always striving to improve performance, I currently have a few performance updates planned for next versions which should improve both recording and data viewing performance.

Regards,
Cristian

donis7

donis7 Purchased

Hey, I have mistakenly purchased this plugin, as I didn’t notice it was added to the cart! I don’t need it for use. Is there any option I could return it and get a refunt? As it really was mistakenly purchased :(

Hello,

Sure, you can request a refund and if the item has not been downloaded I will gladly accept the refund request.

Regards,
Cristian

Hi,

We have installed the script, But we are not able to view all the fetched data.

Have sent you an email a couple of days back.

Please check and reply

Hello,

I have nt received the email, can you please send it again at tips4design@yahoo.com ?

Regards,
Cristian

Hi creator,

It would be nice if you add a small function like date picker. I need to view heatmaps of a specific day like today, yesterday, week to date, last 7 days, month to date, last 30 days, etc… or a custom range of dates.

Would love to buy this but without date ranges, it will be useless for me. Thanks

Also, if you can add multi-users it would be great, as like we have managers, each manager manage 1-2 domains, is that possible?

Hello,

Heatmap filters (date range) is a planned feature and will be added soon.

userTrack already supports multiple users.

Regards,
Cristian

Can i make the script only record and do nothing else? I get about 10k views a month and i would still like to use this so i wanted to know if there is anything i can do? Can i make it only store 2k videos at a time?

Hello,

10k views a month should not be a problem. Yes, you can make it so it only stores the last 2k recordings (note that the recordings are not actually videos, so for 2k recordings you would only see about 20MB.

Unfortunately currently you can only disable clicks or movements from being recorded, but this setting affects both the heatmaps and the recordings. Making it so that you can disable heatmaps or session recordings individually shouldn’t be too hard to implement, I will add that to my to-do list for future versions.

Regards,
Cristian

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