Discussion on Usernoise Pro Modal Feedback & Contact form

karevn

karevn supports this item

Supported

1092 comments found.

Hey man, last week i contacted you about a faulty download concerning the 5.0 version of the usernoise plugin. You sent me the non pro version, but i payed for the pro version. Do you mind sending me the Pro version?

Thanks in advance.

Karim cordilia

Hello! I am really sorry, sent it by mistake. Please drop one more message.

Hi. Can you add some screenshot how backend manager and setting, if available backend will be good. Thanks
1) Is it avaiable fitter by status . Done/New or Idea type that we created
2) Is it availeble track IP, contry?
3) How about multiple delete/ Example i fitter Done ==> Then delete all of them. Like the way we fitter deactive plugin and delete all of theme in bunk action
Thanks

Hiya – great product but noticed a few bugs:

1) When you create feedback the first option isn’t selectable. you have to select the second option then you can select the first again

2) when I use [feedbacks notabs] so they can’t see our bug list it still just shows all the tags.

3) The drop down options are the wrong way round eg show newest first shows the oldest first.

Hope you can take a look and sort. Atb – nice plugin though.

Thanks for reporting. I released 5.1.1 which fixed these issues. Please drop me a direct message or download from CodeCanyon in a couple of days.

Thanks!

Cheers for letting me know – will take a look on Monday.

Hey, looking into this plugin to see if it will work for our requirements – is there an admin login for the live demo we can use to see all the config options?

Hello! Not yet…

Thanks!

Cdnc

Cdnc Purchased

How is this licensed for multisite. Do I need to buy a license for each site wthin the multisite network?

Hello! It is licensed on per-installation basis. If all your sites are served with a single installation – you can purchase one license.

Thanks!

I’m looking at purchasing this app. Couple questions:

1. We use WordPress (WP) on our site, but not as the main site. We use WP, but just as a blog on the side. Can this app be used on non-WP pages similarly in this scenario?

2. A more critical question relates to compatibility with other CSS and JS files. Our site extensively uses CSS and JS (jQuery). We have a tried a number of these apps, but they so far they have all broken our site. Is it possible to get the CSS and JS files in advance of the sale, so we can test them for any conflicts?

3. Any plans to do what the others are doing: allow end-user to highlight selected areas of the screen, and hide others?

lionsgate

lionsgate Purchased

Thanks, but uses HTTP. Our site is HTTPS. How about this. If I purchase the plugin, but it cannot function properly in our environment due to conflicts with our CSS and/or JS, and/or it causes issues with how our site works and displays, can a refund be possible? Cheers!

lionsgate

lionsgate Purchased

I decided to purchase. Only $12 :) No issues as per discussed. However, doe snot appear like demo. I see three ZIP files in main ZIP file: usernoise-3.7.20.zip, usernoise-5.1.3.zip, and usernoise-pro-3.8.1.zip. Is the last two I install in WP? Don’t see any usernoise-4.x.zip file.

Hello! Please drop me a private message – I’ll send you the latest 5.2 version which is not released to CodeCanyon yet.

Thanks!

Hi,

Is this plugin working in a wordpress multi-sites install? Can it be network activated and have the same settings for all the network sites or do I have to activate it and then make the settings for every site? Also, can I customize the button and the position where it appears? Can I make it visible only on selected pages? I don’t want it to be visible on the home page, but I want it visible on my support (knowledge base page)

Thank you! I believe that this is the best plugin of it’s kind (as far as I tested here on codecanyon). A bit pricey for what it dose, but it’s doing it’s job perfectly.

Best regards

Hello! Settings are activated on per-site basis. All the other questions – yes.

Thanks!

This comment is currently being reviewed.

Hello, I have a bug notice on PHP7 : Warning: Cannot modify header information – headers already sent by (output started at /var/www/....../public_html/wp-content/plugins/usernoise/inc/template.php:383) in /var/www/........../public_html/wp-content/plugins/usernoise/inc/integration.php on line 25

can you help ? Thanks

Hi, version of PHP or ?

I use the 4.5 version; I am unable to send the comment. the send button does not seem to work in PHP7… can you help ?

Hello! Please upgrade your installation. 4.5 was not 100% PHP 7 compatible, while the latest 5.x release is.

Thanks!

jamigra

jamigra Purchased

Hi. How/where do I edit the feedback types. I am seeing some duplicate feedback type that I need to get rid of. Thanks

karevn

karevn Author

Hello! It’s at Usernoise -> Feedback types menu.

Thanks!

Thanks Karevn

I tried to install this and it broke my website. I had to delete the plugin via FTP to fix my site. I was trying to install the pro version. I went to my wordpress plugin manager and uploaded these 2 zip files: usernoise-5.1.3.zip usernoise-pro-3.8.1.zip

Where can I send you my info for you to take a look?

karevn

karevn Author

Hello! If you want to use 5.x – you only need to install 5.x. usernoise-pro-3.8.1 is not used in this case. Most probably, that’s what caused your issue.

If it will persist – you can just drop me your details via private messaging at my profile page.

Thanks!

Hi. I need to use local avatar Instead gravatar. How do I achieve this?

Thanks

Hello! Usernoise relies on WordPress’s built-in avatar system, so you probably need to find some plugin that tweaks it.

Thanks!

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