Discussion on User Rating / Review Add on for UserPro

Discussion on User Rating / Review Add on for UserPro

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113 comments found.

Hello, We need to make a review system like the Trustpilot website. The main feature is users publish a post about a Business/Product/Service, etc in the front panel, and after the moderators confirmed gets published and other users quickly could give the stars rate and review (which could be optional for description. Is that possible?



Hi! I am interested in this plugin. But I am wondering: is it still maintained? Asking because the last update is 4 years ago. Thanks! Marlene


Yes, if you are really planning to buy, then we can first check in locally, inspect everything and let you know.

Thanks! When I am really really intending to buy I will let you know. Sounds like a good plan to inspect everything, thanks!

I updated the plugin code a bit and we upload the update soon, maybe on Friday.

hello do you have a bot to generate reviews on google play ?


Thank You for contacting us,

We do not, all of our products, that are here, are for WordPress

Creating a bot for google play would be completely different software.

Have a nice day.

Hello. I’m interested in the plugin.

But an item voting page. Example:

Improvement “A” – vote …

Improvement “B” – vote …

Improvement “C” – vote …

That is, several items for voting on one page. It’s possible?


Thank You for contacting us,

As I understand, You need functionality of a poll.

Sadly we don’t have it at the moment, this plugin allows You to rate:

Users and posts.

Have a nice day.

Hi, i bought the add on for user pro and rating (and 2 more) and i have this problem Attention: User-Pro user Rating requires User-Pro to be installed and activated.

Hi, i check that, and there is all perfect, please rise a support ticket

Still not working


I see,soo, could You raise support ticket?

Include FTP and wp-admin credentials, with a little bit of context, that allows me to identify what kind of issue is this.

And I will do my best to solve it :)

Have a nice day.

Please check your email. Licence activation issue. Thank you

Is it compatible with Wowonder?


It is not tested, though I think they should not conflict. But if you are asking if UserPro is integratable to WoWonder the answer is no.

I dont use this plugin, and its not I wanted.

and I requested some problem, and U didnt reply

PLZ refund

Hello, if you are not happy with our product, feel free to request a refund ( )


20 days ago I wrote several emails, send comments and left messages to support.

Since last week I wrote you at least 5 emails and I still have no answer.

Can I have an answer when?

It is really too long, as indicated several times it is an urgent problem, that I meet since I bought your plugins (3 plugins) almost 1 month ago.

I need and I want answer today, and of course I want that you fix the problem.

Thank you

I sent several messages via the support page (the link you mentioned above) and I wrote at least 10 emails, and it’s not your email ?

Hello, it is our email and I can see in our system that our agents are communicating with you via the tickets.

Hi there, i am interest with this product but i have 2 questions:-

1. Can Admin to approve the review from Anonymous before publish to public? 2. Does this product build-in search filter fucntion? To search who are 5-star rate, gender, or any other information.

Hello, thank you for contacting us. Unfortunately, at this time there isn’t a feature that would allow admin to review anonymous reviews. This plugin does not build in the search functionality.


When I active a plugin I have a error message :

Plugin could not be activated because it triggered a fatal error.

Warning: require_once(/homepages/5/d763506827/htdocs/clickandbuilds/MYWEBSITE/wp-content/plugins/userpro//functions/memberlist-functions.php): failed to open stream: No such file or directory in /homepages/5/d763506827/htdocs/clickandbuilds/MYWEBSITE/wp-content/plugins/userpro-rating/user-pro_rating.php on line 38

Please can you help me.


Hello, could you please check your support ticket?

I have some pre-sale questions regarding the plugin Ninja Forms Unique Fields. 1) This plugin has a widget for top rated contents? 2) Can the plugin be used on a portfolio page? 3) Can we restrict access to the rating possibility to registered users only? Thanks

Hello, 1. We have a widget for top rated members, 2. The plugin can be used in WordPress posts. 3. Yes, you can restrict user roles from rating functionality.


i have a probleme, after activate, i have this error : Warning: count(): Parameter must be an array or an object that implements Countable in /HIDE/THE/PATH/FOR/SECURITY/plugins/userpro-rating/functions/hooks-actions.php on line 134

And all css is not loaded, you have a solution ?

Ok i fund, the cause is your version php : PHP 7.3.1 Not Work PHP 7.2.x Not Work Only PHP 7.1, please update your code on PHP 7.3.x because the before version is soon obsolete

Hello, thank you for reporting this, we will investigate this issue.

Hi, Do you have the total review function for each product ? something like this ?

Hello, apologize this is out of the box with our plugin. You can rate only users and posts.

Hi there, pre-purchase question: I’m trying to set up a staff performance review site for our company as our current software is really out of date. I will need to be able set up multiple (as much as 10) review criteria with star ratings and comments for each user. This is essential as management will need to critique each employee on multiple disciplines. Is this something that this plugin can do?

Hello, thank you for your question. In our plugin it is possible to leave the review about the person once. We can provide for your code customization services if needed. Please send us a request to and we will send you the estimate.

Hi, Is there a way to have one role leave a review on an individuals profile and change the name of the person leaving it ?

eg. You can write reviews on 10 different profiles and leave a different name so ADMIN would not show up…..The reason for this is that I would like reviews submitted to admin via another own option then admin leaves reviews on each profile on behalf of the person…..

Is there a way to do this or could you guide me on how to do this?

Hello, this functionality is not available with the plugin, however, this can be achieved by some code change and will lead to customization. If you are interested in customization, please write your requirements at and we will give you estimate of this customization.

I have sent your team an e-mail twice about the issue below:

“I have set only one user role that can only be reviewed and rated by all the remaining roles of my site. With this setting, the link to writing a review would only be shown on that specific user role, all other roles would not have such link in their profile.

Here is what i have discovered:

It works just fine when i am logged in, but if i logged out, i can still see the link of writing a review on all roles on my site.

How can i get rid of this?”

Please advise.

I do not see your reply in my mail box, please send it again to


Hello, please check your inbox once again please.

I have send you an e-mail back, please check. Thanks!


I just purchased this plugin and it works great. I would like to know which file should I amend if I want to amend the word “Write Reviews” appeared in the profile card and profile main page?

Or can you update your plugin so that people can do it inside our dashboard?

Thanks Patrick

Hello, thank you for your message and kind words. You can edit plugins/userpro-rating/functions/hooks-actions.php file line 387. Let us know if you will need further assistance from our team.

Hello! I can’t find the demo of this addon :(

Hello, you can find detailed description for this addon here:

Also you can find detailed screenshots for this addon in the same page. We do not have working live demo for this addon yet.

Hi does your plugin support aggregaterating for Google rich snippets?

Hello, thank you for your query. UserPro doesn’t aggregating with Google rich snippets, but you can use Yoast SEO plugin for this purpose.


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