truemedia

truemedia supports this item

Supported

169 comments found.

Hello, we seem to be struggling with regional A/B shipping. Do you need the dimensions of the item or can we just use weight please? After a mock purchase using 9 items (where the max is 8 in a box for Priority Mail Regional Rate Box A) it does not automatically shift to the larger box (which should be Priority Mail Regional Rate “Box B”). when we purchase 9 items. Any idea why that is not happening please? We get “There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.” Even though we have both A&B options selected in the settings.

Thanks for using our plugin. We are looking into ways to improve how to use the USPS flat rate boxes, since they are popular and have some size variations. There may be some improvement if you were to reduce the dimensions of the items, or enabled defined boxes to help pack to a size or disabled them if it is better. We hope to have an update soon with the Regional Rate boxes. All the best.

Sorry I should have replied sooner. We fixed the issue by adjusting the sizes of the items to fit in the boxes. Thanks!

Thanks so much. Glad to hear you were able to find a solution. All the best!

Hello, The packing algorithm is working, but not packing efficiently. I have 3 products in the cart, the dimensions are 2×1x1.5 for each product. The calculator is putting it into a Medium flat rate box because the request shows up as 1.5×2x3. So it’s putting the items on top of each other rather than side by side. This poses a problem because obviously the small flat rate box is cheaper than the medium flat rate.

I tried switching around the dimensions of the items, and it outputs the same.

Thanks for using our plugin. We are looking into ways to improve how to use the USPS flat rate boxes, since they are popular and have some size variations. There may be some improvement if you were to reduce the dimensions of the items, or enabled defined boxes to help pack to a size or disabled them if it is better. You can also try using the “Volumetric/Cubic Packing Algorithm to pack products” to see if it packs the items smaller (it has more allowance). We hope to have an update soon with the Regional Rate boxes. All the best.

chtrade

chtrade Purchased

Thanks for responding! I tried reducing the product dimensions (though that’s not exactly ideal because we have other plugins that need those dimensions as well),and it still didn’t really work. I also tried volumetric/cubic packing algorithm, and that didn’t work either. I will tried to add some defined boxes and see if that helps.

When attempting to make edits, I get the “Are you sure you want to do this?” wordpress page, without the link “Yes, I’m sure.” Cannot edit anything. Most recent version of WP and WooCommerce. USPS options do not appear at checkout, despite being activated. Appears to be broken.

This plugin works fine with the most recent version of Woocommerce (3.3.5) and Wordpress (4.9.x). The issue you are experiencing is probably caused by another plugin, since it is trying to make you leave the page before saving edits (that is the message Wordpress provides when something isn’t saved). So I recommend disabling other plugins that are likely causing the problem. This plugin is fully tested for this latest version of Woocommerce and does require the USPS Webtools account to be entered and validated. All the best.

Will this calculate USPS First Class Mail – Large Envelope (Rigid)? The cost for a regular Large Envelope vs one that is Large Envelope but rigid does not bend easily are quite different.

Thanks for taking a look at our plugin. No, I don’t think “Large Envelope (Rigid)” is one of the service options that the USPS webservice provides rates for. This plugin uses that webservice to get live rates. Best regards.

When using the US Mail plugin, I have selected Regional Rate A and B. We are a business customer, though not a contract customer.

If I use the Personal/Small business option, the Regional Rate A and B do not work. If I set it up as a Contract customer, and I put in my API user name, then the rates show up, but they are less than what I get charged by USPS. Any business can use the Regional Rate boxes. Why don’t they work for the small business selection?

I am not sure why the USPS webservice only has rates for the commercial customers when using Regional rate boxes. You could add a margin % to the settings to cover this discount, so that it gives a correct rate to customers. We are looking to improve how this plugin handles the Regional rate / flat rate boxes to fit for products and manage them. All the best.

Can this plugin enable shipping to calculate combined USPS shipping for one set of products and add a flat rate shipping for another set of products…in the same order? For example, a scenario where in the single order: can it calculate that products 1, 2 and 3 are shipped together via USPS live rates at $5, while two of product 4 (x2) is shipped via fixed flat rate of $10 per product. Shipping total 5 + 20 = $25.

Thanks for taking a look at our plugin. No, it doesn’t support that scenario, as this plugin assumes all items will be shipped using the same service, and packs them together into a package (or multiple packages if they go beyond the maximum). Also, this is because of the simplified way that Woocommerce presents the selection of shipping rates, which is to ship the entire cart using one method. Hope that helps!

Thanks for helping to clarify! I believe since WC 2.1 there is actually the ability to allow one order to have multiple shipping packages now.

We are having major issues with regional a/b boxes. they work fine for one product, but as soon as the quantity changes to 2 or more, we get the error that everyone is complaining about: “There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.”It’s as if the system doesn’t realize the box is full and it needs to add a second box. Is there a way to resolve this?

The message, as provided by Woocommerce is not an error, rather it is a default message when there are no rates available. The reason there are no rates is because you have only selected the regional a/b boxes and no other service that can handle larger packages. If you were to select an additional service, it would probably show up as the package size increased. We are looking at providing the ability to set a maximum box size per package (currently it is set to the maximum size USPS will ship, before splitting to a second package). We are looking to improve how this plugin handles the Regional rate / flat rate boxes to fit all products and manage them. All the best.

chtrade

chtrade Purchased

Our plugin stopped working, it was working fine and now it doesn’t work at all. I’m not getting rates, I’m not getting anything.

Can you try using the “Validate Credentials” button to see if the plugin can use the USPS Webtools API? If that has a success message, than it might be that you are using an invalid zip code or have a product in the cart with 0 weight. Hope that helps!

hello – I cannot get the USPS plugin to fire. It’s PRE the issue of not getting answers. It is saying it hasn’t been run yet when I’ve got things in the cart and am calculating shipping.

I have run all troubleshooting steps – validated plugin connection to USPS, products have dimensions and weights, zone is using USPS, USPS is using all USPS services.

by
by
by
by
by
by