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Hi I have a simple request, I want a image that when click it opens a pop up video in modal view… that’s it and I can figured out how to do it
Please follow this link on how you can achieve what you are looking for : http://docs.cssjockey.com/cjpopups/binding-onclick-event-with-the-pop-up/
Quick question: Cookie based display
Does this have a session-based cookie. Page 1 loads the popup and then a user clicks to Page 2 and the popup shows again—which is intrusive and degrades the user experience. How can we set this to only show 1x per browser session?
Yes, this does have session based cookie which restricts the pop-up to show to the same user again.
Under pop-up options you will see an option with label “Cookie expires in (days)”. Just enter the number of days and the pop-up will not show to that user until the cookie is present in the browser.
I constantly receive a notification, that cssjockey.io does not have a valid certificate (on the Item Details as well). It influnces both on the work of the website with the popups and even on codecanyon page (see image https://cssjockey.io/files/images/envato-fb-group-invite.png ). Could you please fix that?
Activating your plug-In crashes my Wordpress 4.7.3 Installation
Server error 500
what might be the problem ??
Kind regards Thomas
500 error can be due to couple of reasons. We can only be sure what it is after looking at the debug/error log.
If you know how to turn on debugging in WordPress then you can get us the exact error it is producing else you can create a ticket on our support portal at : http://support.cssjockey.com/ with your site’s FTP and WP Login info and we will look into it.
Thanks for your replay. Sorry have no FTP Access to the site. What can we do?
Then please somehow get us the error in the debug log, so that we can look for a solution.
Something goes wrong. Pop up window starts to open in admin panel. Why ? And how can I fix it?
I can not close the Pop up window to change any setting. Pls assist.
I guess your issue is being tracked on our support site. You would get a reply via our support portal.
Hi. I am not able to update my WP Bakery Visual Composer from 4.12 to 5.0.1. Can you help?
WP Visual Bakery is not our product and we do not provide support for any third-party software/plugin.
You would need to get in touch with the right support team for WP Visual Bakery Plugin.
I see lots of popup that appear immediately when the visitor’s mouse cursor will close the tab to draw attention to some more content. Can this plugin be programmed as well?
We do not have this functionality by default in this plugin.
If you like other features of this plugin then you can hire a developer or if you know coding then you can customize it according to your needs.
hey – all of a sudden none of my popups work on my website. I sent a support ticket to the website 4 days ago, wondering if you could look into it – user EllenAndrews, thanks. All credentials and details are in the support ticket.
Sure, we will look into it. Also, I can see only one ticket in our system created by you about 10 hours ago. Maybe the previous one skipped our system.
Thank you – yes I had deleted all the duplicates.
Live preview is not working.
Yes, we have recently changed our servers and we are trying to setup our new and improved versions of the plugin.
So this is taking time. The demo will be back within few days.
Will update this plugin?
Yes, this will be updated to our new framework as well.
Is it possible to insert Related Post in the pop-up?
With featured image and some excerpt. But i would like it in an automatic mode, so i will not have to create the content by myself every time.
Or if its not possible, to inslude a Related Posts plugin in the popup. Any ideas??
Hi, You can add any shortcode in the popup content so if your theme or other plugins as a shortcode to display recent posts you can use that.
Hi, there are something wrong. I put the purchase code but nothing happens. I think that renew support when is a plugin issue it’s not fair.
Hi, Please create a ticket at https://support.cssjockey.com with purchase code and temp WordPress admin account info.
Hi there, I bought this plugin almost a month ago and still cant get it to work – there are bugs in it that I’ve been logging with support for over 2 weeks now. Can I have a refund or support ASAP please?
Hi, I’ve released an update with the fixes, please download the latest version here: https://cssjockey.com/shop/addon-unlimited-popups.
Thanks so much for your help!
Hi, just a couple of queries… my web host would like me to upgrade to php 7.1 but having run the check it is stating that both this plugin and your membership modules plugin are incompatible.
I then checked in here to see if there was any mention of what php version they were compatible with when I noticed both my plugins are well out of date. I used to be shown updates through the wordpress backend, why is this no longer the case? So how do I go about updating these plugins now and if I update will they be compatible with php 7.1?
Our latest version of all our plugins are compatible with PHP 7 and above.
Just download the latest version from your Envato Dashboard and upload it via FTP.
Let us know if this works or else please create a ticket at : https://cssjockey.com/support/
Thanks, this won’t cause any problems/lose any information? I’m currently using Pop Ups v1.4.3 and Membership Module v 1.6.9
No, you wont loose any info and i would pray no issues or problem occurs while updating.
Hi, I have lost all settings and forms/pop ups. Is there a way to retrieve these or will I need to open up a support ticket?
Support ticket is a good way to go.
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