5 comments found.
Hi, I’m thinking about buying the plugin but the demo doesn’t work. It always says “incorrect credentials”.
Also, I see that some users in the comments had reported that the IP and location in the mail were always wrong. Can you tell me if this problem has been solved?
I also purchased your “two-factor-authenticator” plugin. By purchasing this plugin, do I also enable the strings “location” and “ip” in the email of that code?
Thank you
Hi,
1. When it’s showing “incorrect credentials” in the demo?
2. The IP and location issue has been fixed.
3. In “two-factor-authenticator” plugin, there is no “location” and “ip” variable for the email yet.
Thanks.
It seems that the IP information and location information is incorrect.
Hi, how could you determine that this information is incorrect? Thanks.
The login messages are the same in terms of IP and address information even though me and other members log in in different places with different devices.
Hi, please send an email from Support page. Thanks.
Would love to purchase and support you however still waiting for plugin updates and keep getting false times
Hi, we’re extremely sorry if we couldn’t release updates within the given timeframe. But we’re really working hard to sort out everything. If we couldn’t release, there must be some issues which slow down the processes. Thanks.
Hi, nice. But we’re still waiting for bigger RISE addons, like inventory management or accounting or HR. TNX
Hi, we’re really working hard to sort out everything. But we can’t assure you any exact timeframe for these plugins right now since these are really some big modules. Thanks.
Hi, I understand. You can’t guess either? Like a month? 2 months? more?
“Please enter a valid purchase code.”. What is wrong?
Hi, there was an issue in our verification center. This is been resolved. Extremely sorry for the inconvenience. Please check now. Thanks.