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I would like to know if your plugin support this kind of payment plan / payment schedule model before buying your plugin. Its a woo-commerce website.
She offers yoga courses. She has 2 grouped courses. 200 hour and 300/500 hours. The 200 hour course 9 months so after the pay the deposit they pay $175.00 for each month at a total of 8 months.
The 300/500 hour course is 10 months so after pay the $200.00 deposit it will be $190.00 for each month a total of 9 months.
Should i additionally buy subscription extension from woo-commerce.
No this payment plan is not supported. You better go for the WC addon.
How long it takes to get response for the ticket at theme-dutch site?
Hi Kacper, please check your email and lets continue over our ticketsystem.
Hi. Can I control which elements of my website a subscriber can access? Because I was thinking about having several subscription levels and, according to each level, display different pages and products.
Also, does this plugin offer a subscription form for subscribers to fill out? I was thinking about creating a “subscriber card” using information gathered with these forms.
Please, if any of these features aren’t available, I’d like to know if you’d develop them through paid custom work.
Yes you can create several subscription products, and yes you can display pages based on a user role. For more details please see: https://www.umswitcher.com/membership-purchase-route-for-um-switcher/ + https://ultimatemember.com/
Yes we can do paid custom work, but depends on your requirements.
Hello, Mike. My requirements are detailed as such in my message. I wanted a membership form for users to fill out once they paid for a subscription product.
And using such form, I’d like to create an email template that sends back the information they filled, and customize this template (preferably using HTML/CSS) to design a “member card”. For example, I’d use their name, email, ID – which they’ve all filled in the subscription form – to design this card.
Hi aplicativosfama, please send me a message via our profile, with your requirements and your website url. Or use sales(@)theme-dutch.com and I will get back to you.
I bought this plugin but it’s not working for me…
Please, I couldn’t find any way to talk to you, I need your help.
Hi ofeksitbon, please hit support so we can talk.
I can’t. For some reason it’s not working in your website
Okay send me a email: mike(@)theme-dutch.com
I get an error when I’m trying to send a message to this mail.
Did not receive your email
That’s what I get:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
Ok will look into that, use for know: firstname.lastname@example.org
Hi, I’m currently using another membership plugin, but I’ thinking to switch to yours. The reason is that you use roles, right?
Second, and main: I have Woocommerce and want to sell access to a specific video X just for one day and to video B for one week. Will it be possible?
Thank you for your response.
Yes Um-switcher is the right plugin for this as you can read here https://www.umswitcher.com/features/
Hi, are the plugin updates for life?
Yes, they are. New version coming up soon.
Can you set more than one role to a subscription?
A subscriber can get a standard role (for example, access to free content). When a subscriber buys a paid subscription, he gets a different role. As soon as the subscription expires, the subscriber automatically returns to the standard role. When he renews the subscription (before or after the end of the subscription), he regains that specific role for the paid subscription.
So there is one role per subscription.
I’m having huge issues getting the cron job to run – on your website https://theme-dutch.com/um-switcher/manual-um-switcher/ you mention a cron.php file that can be downloaded from the settings but all I have is a url – https://mywebsite.com/wp-admin/admin-ajax.php?action=umswticher_cronjob
I’ve set this to be called on the hosting every 5 mins /usr/bin/curl —request GET ‘https://mywebsite.com/wp-admin/admin-ajax.php?action=umswticher_cronjob' and that didn’t work and I also tried this which was recommended by my host /usr/bin/curl—silent ‘https://mywebsite.com/wp-admin/admin-ajax.php?action=umswticher_cronjob' >/dev/null but neither option works. My licence has expired, I wouldn’t mind renewing if you could get this to work as reminders aren’t being sent, but if it’s outside the terms of the licence then there’s no benefit with renewing – please advise. I think it’s a super plugin, but it’s causing issues with reminders not being sent and users not being reassigned on renewal because of this cron job issue. Can you help?
Thanks for posting. Please register on theme-dutch.com and send a ticket. Our Support staff is happy to help you from there. (maybe ‘copy / paste’ this remark in the ticket, so they know what’s going on.
Download latest version UM Switcher
Version 3.0 – 16-07-2020
FIXED: Fixed Ajax issue
FIXED: Fixed Cronjob link issue
FIXED: Roles, reminders and subscription.
UPDATE: Expiration display on Profile / UM-shortcode field / use short-code: [UMSWITCHER-PROFILE-SUBSCRIPTION]
Hi. I recently purchased the plugin however Its not want im looking for – it works as stated however for the full functionality im after its not the right plugin. Is there a refund I could have processed. I will of course remove the plugin from my install.
We’re very sorry, but we cannot give a refund, since the item is already downloaded and installed. Feature and functions are described on the product page. Potential buyers are free to ask pre-sales questions to be sure.
I already have many members registered on my membership site. I would like to have members pay to renew their membership from the website. Is this something UM Switcher can do? Also, what happens to the Profile pages and user information if a member does not renew their membership?
You only need to setup a Woocoomerce Product with product data is umswitcher.
Umswitcher does not touch any registered users unless they purchased a product that is setup on Umswitcher.
They will still have their old membership for members who do not re-new.
You can make a role/membership and you can set up conditions from there in the ultimate member for the old members.
and for those who purchased, it depends on what role you setup on in the ultimate member user roles.
You can set up automated e-mail reminders for members (before or after) their subscription (date) expires and let them know they need to re-new their paid subscription if they want to continue using your services.
Thank you very much for your response. If I continue to register members outside of the UMSwitcher transaction process, will those new members’ data be saved if they fail to renew?
Here you’ll find specific info about creating user-roles (member-roles) and UM switcher products https://www.umswitcher.com/manual/
Hi can I switch on refill or not at all? we absolutely need rebill option
Plugin conflict with 10Web Photo Gallery
When I activate Um-Switcher the settings for the Photo Gallery cannot be accessed. if I deactivate Um-Switcher it works fine. I have tested all other plugins and it is only when I activate Um-Switcher
hmm, more testing reveals it may not be UM-S. Will keep testing
Ok so tested once again, It does only happen when I activate UM-S. If I have only the Photo Gallery, Ultimate Member, Um-Switcher and Woocommerce active, as soon as I deactivate Um-Switcher the Photo Gallery settings are active, when activated it is not accessible.
When will compatibility for WooCommerce 4.9.2 be rolled out?
Hi there, just asked developer to test it out and make an update if needed. But it will be this week. Did you experience any problems?
Hi, WooCommerce warned me that the plugin hadn’t been tested with the latest release so I left it un-updated and checked with you first.
Hi, I don’t think there will be an issue, but wait we will release an update asap.
Version 3.3 – 4-02-2021
FIXED: WooCommerce 4.9.2 compatibility issue
UM Switcher update Version 3.4 is available via your account on Codecanyon
Download the latests version 3.4 – 4-05-2021
FIXED: End Date to Reminders Calculation Issue
FIXED: Cronjob Bug
FIXED: Roles, Reminders and Subscription Update
FIXED: UM-shortcode and Predefined field bugs
Is it possible to set a BCC email on the subscription reminder emails that go to customers?
Yes, if it’s a valid e-mail
Where is the field to do this as there is none on the wordpress area that I can see?
Support questions we answer through ticket-system
I am worried about renewing my support subscription as the response from technical support is so slow and comments here don’t get answered for a long time.
You had support for this item until 23/10/2019. That’s a long time ago
What is your response time now as i was waiting a long time for responses then and I put a comment up here 7 days ago and no response?
We’ve responded a minute ago
what is the usual response time?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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