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UltimateDesk - Support Ticket System with Knowledge Base & FAQ

UltimateDesk - Support Ticket System with Knowledge Base & FAQ

5.00 (3 ratings) 5.00 stars
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Looking for your own Support System with Tickets, Knowledge Base & many more features ?
UltimateDesk is solution to create your own Ticket Support System where you can post unlimited articles, manage tickets, staff, agents with just few clicks

Why ?

  • Doesn’t Require any monthly fees to maintain
  • Responsive and user-friendly
  • Easy to install and setup
  • Allows to create Unlimited Tickets, Knowledge Base Articles, FAQ’s, Agents, Users & other staff members.
  • Lifetime Updates
  • Free Documentation

Demo

Frontend –
http://ultimatedesk.raman.work

Customer Panel –
http://ultimatedesk.raman.work/customer/login
Username: test@gmail.com
Password: test123

Admin Panel –
http://ultimatedesk.raman.work/admin/login
Username: admin@gmail.com
Password: secret

Agent Panel –
http://ultimatedesk.raman.work/admin/login
Username: agent@gmail.com
Password: secret

Features

  • Tickets
  • FAQ
  • Knowledge Base
  • Auto Assign Tickets
  • Customer Panel
  • Agent Login
  • Multi User System with Roles & Permissions
  • Unlimited Users, Roles & Permissions
  • Theme Customizations
  • Customizable Home
  • Powerful Dashboard
  • Secured and Documented
  • Knowledge Base
  • Easy Setup
  • Attach Documents
  • Google ReCaptcha Support
  • Responsive Design
  • Bootstrap
  • Support Custom Priorities
  • Status based on Reply
  • Canned Messages

Get your own Support System Now !


Change Logs

    
    # Version 1.2
    - [fixed]    multi language
    - [fixed]    ticket search in customer panel
    - [fixed]    confirm delete anything
    - [fixed]    send test email
    - [fixed]    email sent when ticket is created
    - [fixed]    email sent to assigned agent when ticket is created and autoassigned
    - [fixed]    email templates can be edited in settings

    # Version 1.1
    - [fixed]    fixed mobile responsivness issue
    - [fixed]    pagination issue in tickets page in customer panel
    - [fixed]    image upload issue in editors in admin panel
    - [fixed]    admin login logo missing
    - [fixed]    500 error while adding knowledge base/articles/tickets after installation
    - [fixed]    ticket view page title & date issue
    - [fixed]    other reported bugs & errors

    # Version 1.0
    - [new]        initial release

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