189 comments found.
We have a major performance/page load speed issue with this plugin. In our particular case, our website has over a 1000 brands and it takes up to 30 seconds for server to reply (and our hosting is pretty decent actually). It is too bad that this plugin doesn’t have any infinity scroll or pagination so that not ALL brands are searched for in the DB at once and then placed on a single page.
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hello, we does not have themes list that will work with this plugin (there are millions of themes on market, we can’t check it). All well coded themes supported, for themes with changed Woo layouts you need to specify custom CSS selectors in plugin settings.
Prepurchase Question: We have you free trial. This is the brands page of one of our brands. https://tuiris.com/shop/brands/saako/ how can we add a sidebar filter of bran on that page?
Hello, our plugin have widget with all brands urls (to brand pages), check plugin demo site. But this widget is not a ajax filter (ajax filters available only for WooCommerce product attributes, not for brands).
hi, “Below short description” does’nt work? why?
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hi,
I saw it on your site http://wp-plugins.dedalx.com/woocommerce-brands/ stated $19. Is this price not applicable anymore?
Thanks!
Hello, yes price for plugin increased. You can use this plugin features via shortcode (in any theme or page builders) or in Visual Composer elements. You should not have any problems if your builder allow to add shortcodes.
Since latest woocommerce Update, all brands disappeared. My support period expired. I don’t want to buy new support, because I have changed nothing in the plugin settings or configuration.
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Our plugin support latest WC 3.x and does not have any issues (all our clients updated to WC 3.x without any problems). You done something wrong with your database or other plugins and somehow removed your brands. You need to restore your site from backup.
Custom base: ”/products/ product_cat / product_brand /” this is the way to conf in WP>Settings>Permalinks to see brand in the url?
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Not working with avada theme without little individual Settings. I had to add “Custom position (JQuery CSS selector of element to show brand after it).”—>”h2.product_title” in the plugin settings. Now it works fine.
Hello, as you can see in plugin documentation and settings page you must specify correct JQuery selector suitable for your theme, if theme changed WooCommerce default settings. This does not mean that plugin does not work or have any issues.
For me the most important is the brand can shows at shop page or category pages, is that possible with that theme?
You can check my site at: https://mundopetit.clThanks in advance
Hello, in PRO version you can set custom jquery selector for custom brand position, to make it work for themes that changed default WooCommerce templates layouts.
