Discussion on Ultimate Support Chat - PHP Live Chat

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107 comments found.

Hi. I bought the pro script from your website. Everything works pretty well but the location. No matter from where I open it always get New York as location. I tried firefox, chrome, mobile browsers, etc. And I live in Brazil. I figured out that the system is getting the SERVER IP, not the client. I use server in digital ocean so the server ip is in new york, but mine is in Curitiba – Brazil Could you help me here?

Of course – but this doesn’t sound correct. Please email me though my profile and we’ll pick it up from there. Thanks

Seems like you a have a reverse proxy setup on your server- that is why the client IP is spoofed. If this can’t been disabled at your server config there are other ways around it.

Pease check your email.

Regards

License verification failed. Please check the credentials and try again. have done and have now emailed you please reply .

Email replied. Regards

I installed the script. It looks great BUT when the user types a message the script is not acknowledging that there was an incoming chat request. This happens both when I use the built in tester and also when I installed it onto one of my websites. This is the PRO version please respond via the tech support ticket I created as soon as possible. THANK YOU!!

The config setting is probably wrong. Email replied.

Regards

Excellent. I just sent you a response to that message. Thank you!

Hi, Can employees also can chat for internal purpose ?

At the preset time no.

Regards

Ultimate Support Chat Pro, I am interested in buying this, buts its outside of codecanyon.net, will I be able to get updates free just as if I had bought it on codecanyon.net, or will I have to purchase each new version. And I notice there is no support on your website for the Ultimate Support Chat Pro version. I like the advanced features, but I have always preferred to buy from codecanyon.net

Yes. Free updates are included. The Pro version includes unlimited free support, you can contact us at premiumscripts.site/support or by clicking the support link on our site and submitting a ticket.

Regards

I bought the pro version, i need help to use in with my PHP web applications

Hi,

Sure. Please create a ticket here: http://premiumscripts.site/submit-ticket/

Regards

Pre-sale questions. Hi, I want to know if with this chat allow: 1) I always put only one minified js file inside my webpage that obiuvsly load from the same server of the website. So it is possible to concate the external JS inside my onw JS file of my site? If yes, I suppose that I have to specify somehow where the PHP application is. 2) I want to know if the chat for the user remain the same if the user browse in another page of my website (it persists also all the previuos messages of the same chat)?

Hi,

1. I don’t think so. 2. Yes, open chats remain even when the user is browsing through the website.

Regards

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