I setted my videos to autoplay, wich work fine on desktop. But on mobile the autoplay doestn’t work, so i have to click to play the video. Could you please help me with this or fix this issue?
Thank you. Regards,
Hi if autoplay doesnt work on mobile phones, how can i disable autoplay only for mobiles. So desktop can have autoplay except mobile. Thanks already! Regards
Hi, can this issue please be resolved? The videos don’t autoplay on mobile. This is a serieus and huge issue for my videosharing website with lots of visitors. I really hope to hear from you soon. This is a huge showstopper for my website currently, so i need a solution or fix as soon as possible please. Thank you for any of your time to resolve this critical issue. Regards Burak
Dude the video player on mobile doesnt load the video nor image. This is also happening on your live demo page. Why don’t you reply to this? I will report to envato staff if you dont reply to this or fix this issue and i will get my money back!!!! Dont buy this player!!! Mobile version doesn’t work!!
never mind i fixed this myself, sorry for my bad comments. Sorry, bye.
Thanks for your feedback,
hello I have another question. pop up ad image doesnt work. and it can be possible to support png format of image? I want to add a pop up ad image that starts at 00:00 and it will last at the end of the video. the image that I want to put in my video is like a border and shows the video at the center. heres my sample: http://screencast.com/t/cKOlYZoM thanks
you can email me temporary access to your wordpress so i can check. Popup image can be png or jpg, both should work.
Hi. Purchased yesterday. It works fine on desktop but doesn’t play intro ad or play at all on mobile. This is labelled as responsive and it isn’t in the least. Is there something I am doing wrong. If not would like a full refund and will buy someone else player. Thanks
everything works fine on mobile. You should disable autoplay option (that is available only on desktop, mobile devices can’t autoplay video due to data restriction). So when autoplay is ‘off’:
- desktop computers will still autoplay ads,
- mobiles will load ad and user will need to click ‘Play Ad’ button or ‘Skip Ad’.
Important note here is – when user interact with video just once (clicks ‘Play Ad’) every other preroll ad will play.
I have disabled the autoplay from the start.
What you have described above isn’t right at all. It doesn’t autoplay on desktop and on mobile it doesn’t load the advert it just loads the video which now doesn’t play.
See for yourself http://www.yoursportswindon.co.uk/tester-video/. Look how it works on desktop and mobile.
Also I wanted to put two clickable adverts at the beginning of each video. Is this a option.
Also I can see you can remove skip ad. Is there a way to remove ‘your video will start in 1:22’ from the screen.
Please advise on all of the above and please advise correctly as I have a advertiser waiting to sign up with me.
I don’t see my player on your site? You can put only one video ad, one popup ad and one text ad. To remove ‘your video will start in…’ you can do that in the script (let me know and i can remove it). I tested the player and works for me like i described in comment above.
before I buy it, can I add a video from google drive?
Yes. It has to be mp4 format.
Hi before I buy I need to know if I can put google adsense code in the popup advertisement or if this plays google video adverts pre roll ads.
this player supports only self hosted videos as video adverts (preroll ads),
Hi thanks for the reply but is there not anyway I can embed the google adsense code to display in a popup?
As i explained in earlier comment, not possible to use that kind of ads, only your own (hosted on some server)
1- It is responsive?
2-Only want to play a pop up vimeo video when customer visit for the first time . if customer is returning to that page wont’ pop up
1 – yes
2 – on each page load/reload player will act the same each time ( if you set preroll video ad it will play on each page load), so your request isn’t quite possible,
Is this support video subtile? If Yes, what kind of format is support (srt, .sub or .sbv…)
no, but i can make it as customisation work if you like, you can email me for customisation,
Hello; Am I able to turn off the big video title text that Vimeo places on top of its window (before playing)? I can’t seem to find this option in your admin panel, but it’s a standard feature Vimeo permits on normal embeds. Thanks
that feature is not part of the plugin, i will check if that is a new option for Vimeo API,
update is coming soon with new Vimeo player features:
- optional vimeo title
- optional vimeo portrait image
- optional vimeo byline
The pre roll audio is playing but no pre roll video is playing before my video plays. Help…
can you email me link to your player so i can check? thanks,
Hello There! I need a YouTube Video Player (HTML5) with a custom skin like this:
Is it possible to customize your plugin as well?
Thank you in advance.
Hi, I’d like to know if the preroll ads can be Youtube and Vimeo videos?
I purchased some of your packs and now that I wanted to check if it had been updated, it seems like they’ve been deleted, will it be possible to access those files soon?
Preroll ads can be only self hosted videos. If you have purchased flash players from activeden, they are no longer available, envato removed activeden.
You can purchase one of the HTML5 players fom my Codecanyon portfolio.
So, the only way for me to update the files that I have already bought from you is to buy them again?
even if i already have the licence?
Email me so i can so i can send you exact files you need.
hello friend, this plugin is compatible with wowza?
as far as i know, wowza is only compatible with Flash video players, this is HTML5 video player.
Hello, supports pre-roll Vast promo?
only self hosted videos/images are supported as ads,
I have asked for a refund, but I have not been contacted. Can you please reach out to me? Thank you.
i just answered your email,
I am interested in buying this plugin, but can it show me stats for the pre roll ads? If not will there be an upgrade to the plugin that will allow this functionality.
Sorry, that feature is not available,
Could you possibly add the functionality to track the video ads? If you can not, is there any way to do it?
Can the player prevent the loading of related videos when playing single youtube videos?
Can Google Adsense code be inserted to display ads?
1. yes , 2. no
We want to run a pre-roll advert before a live video – so 1. advert plays, 2. it then loads right into the actual video users want to watch.
We have found that most plugins cannot do this on mobile. The pre-roll ad will play on an iPhone, for example, but the actual video that should follow on after then does not play.
Can you confirm that your plugin gets around this and it will work as we want it to??
Would appreciate an ASAP response, thanks!
Please check our latest and best video player https://codecanyon.net/item/elite-video-player-wordpress-plugin/10496434 and see if it works for you.
I actually already own that one and its the one that isn’t doing what i want. Can you confirm it is supposed to do exactly what i have mentioned above? Play a pre-roll ad, then automatically play the video – on mobile.
On mobile, due to user data restriction, user needs to ‘decide’ if it wants to play video or not, so user needs to click play. This is something that is restricted by mobile developers, not developers of video players.
Yeah I get that the user needs to click play – but that’s not the problem. Right now, the user clicks play to play the video. Apples player opens up and plays the pre-roll ad. At the end of the ad, the video stops. It does not load the next video (main video) for the user to play… that is a big problem?
Yes, that is how it works, apple player doesn’t provide any API for developers, from developer side you can’t “detect” video end, like you can in custom HTML5 player.
You still haven’t answered the exact question I am asking you.
You bill your plugin as being able to run pre-roll ads that then play the actual video. That does NOT happen on mobile. Only the pre-roll ad plays, meaning the plugin is completely useless on mobile because users cannot watch the ‘actual’ video
Please address this specifically when replying.
On mobile, iphone player needs to be closed in order to watch main video after preroll. On android, after preroll, main video plays.
That’s not very good at all.
This is a pre-sale quick question. I tried your demo, however, it seems like works fine in the Firefox, but not in the Google Chrome.
I’m wondering that does it also support in the Google Chrome?
works here in Chrome, tested on 3 different machines. Try to clear cache or reinstall. Did you get any errors in chrome console?
Also, please check our latest video player here https://codecanyon.net/item/elite-video-player-wordpress-plugin/10496434
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