jigowatt

jigowatt supports this item

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318 comments found.

Hi is it possible to add more fields like radio button and check boxes?

Hi is it possible to add more fields like radio button and check boxes?

Hey Dario,

It is possible to do this yes.

But unfortunately we wouldn’t be able to help as customising the product beyond its original features is outside of Envato terms of support.

Thanks, Jigowatt.

Hi is it possible to add more fields like radio button and check boxes?

Hi, is it possible to have the form hidden after successful submission? So only the success message is being shown.

Sure is, but you’ll need to alter the JavaScript to do so. This is the section of code to alter in contact.js:

// success messages
if(data.success) {
    showMessageBox($msg, getSuccessHtml(translations.form.success.title[lang]));

    $submit
        .text(translations.form.success.button_text[lang])
        .attr('disabled', 'disabled')
        .addClass('complete');

        resetFormButton($submit, submit_txt);
}

Can I remove upload file field and use the form?

Hi I want to remove file upload field. Please help.

Heya,

If you remove the block of code from the form it should still work fine.

Thanks, Jigowatt.

Hi, – I think I’m being thick here but can’t see where to fill in the email address where the contact form’s info will be sent. I’ve got it sending back confirmation mail, so know php mail is functioning, but unable to get form data to arrive at my email! Thanks, A

Heya,

Can you please email over a copy of your process.php to envato @ jigowatt.co.uk

Thanks.

I’ve just purchased your form as an substitute for the older version used on a customers website. After adding it to the site I have an issue with process.php:

cURL enabled or not – the form keeps telling me “The reCaptcha response from Google can’t be accessed by process.php”.

Can you help me?

Heya,

Can you provide a link to your site please?

Thanks.

Hi, Have been using the form with no complaints or problems at all. Need to upgrade to the latest version released. Can you provide a Step1,2,3 on how to upgrade keeping ours in place. Apologies for the novice question. The “verify” on our current for stopped working which brought attention to the update. Thanks

It will depend on which version you used when you added the form to your site, and what modifications you’ve made to the script in the meantime. It may be quicker to download the current form and add your details/changes to that rather than iteratively making the individual tweaks.

macmauro

macmauro Purchased

it’s possible Add department specific mail, example: Sales = sales@domain.com Support = support@domain.com

Hey,

Yes this is possible, but it would be custom work to do it.

If you do want us to look at this please email envato @ jigowatt.co.uk but be aware our custom work hourly rate is £60.

Thanks.

Are there more instructions besides the short .txt file it comes with. I have tried every iteration of configurations and am about to give up getting this thing to work. Thanks.

Update: Fixed the problem it was a permissions issues on my end, the form is working as it said it would in the instructions. :)

chas68

chas68 Purchased

Hi. Nice form, but is it possible to remove “Subject” and “File Upload” fields if not needed? And can I swap “Phone” for “Website”?

Hey,

The form is completely customisable if you have some knowledge of HTML, PHP & JS.

Thanks.

chas68

chas68 Purchased

Hi.

Couple of quick questions, if I may!

1. How to remove grey border around entire form. I looked for border styles, wasn’t sure which one.

2. How to remove the “expanding” effect on the fields. Can they just remain as is?

3. If I swap your “Phone” field for “Website”, do I need to modify “type, name, website” in the input class code to match? And do I alter the accesskey to something else?

The form, which I’m not sure is fully working yet, is here: http://www.adsausage.com/contact/index.cfm

Thx!

chas68

chas68 Purchased

I created a custom success page and entered the url in “process.php” (which I assume went in the root folder?), the form doesn’t do anything after Submit. What can I look at to check?

My host verified my info is correct (they could also be wrong…).

Thx!

http://www.adsausage.com/contact/

Hi.. sorry for the delay. It looks like there’s a 404 error for the translations.json, so it may be that your paths aren’t correct for the various files. If you download the product again and see how the files are organised, they need to be kept in this format, or you can modify your code to correct the paths for the files.

Hope that helps.

chas68

chas68 Purchased

Sorry, am I to edit the actual file (I never uploaded it anywhere, as it wasn’t clear I had to, or knew where it goes). I assumed I didn’t need to bother with it, as I had no use for additional languages.

It’s now uploaded to the root folder, though doesn’t seem like it’s helped. Do I need to reference the path somewhere?

Sorry, none of this was too clear in the readme file. Thx!

I cannot get the form to work as I have SMTP connect() failed error. My hosting company checked out the information I put for the SMTP settings and said they were fine. Is there something else I should check as well? I have to use SMTP on my service.

Please email us your FTP details and/or SMTP details and we’ll take a look for you :)

chas68

chas68 Purchased

Hi,

Any updates on the last query? Hoping to resolve things and get the form up and running. Thx!

chas68

chas68 Purchased

Cheers. I just rechecked some of my initial info with the host, which wasn’t accurate. Uploaded a newer version. Also, if I have no use for any translation, do I still need to upload the json file?

I’m going to recheck the form lafter, and will reach out if issues persist. Thx!

translation.json has the english in, and sets the “default” language, so yep, you need it :)

chas68

chas68 Purchased

OK, the file was uploaded anyway. As requested, I’d sent an e-mail to you last week with the FTP details. Thx…

JMu5h

JMu5h Purchased

Hi there,

Thanks for the awesome contact form, it’s a great evolution from the previous one. I’m having trouble getting it to work. I have followed the instructions and it is installed on my website, looking pretty etc, but when you hit the Send Details button literally nothing happens.

Would love some further assistance on this.

Many thanks,

James

Hi, could you provide us with a link to your site, and FTP details to envato@jigowatt.co.uk so we can take a look (include your codecanyon username)?

JMu5h

JMu5h Purchased

Just seen this after I posted again. Apologies. Emailing you now.

Hi. We’ve not seen your email drop in yet – have you sent one?

Hello there! Where do I go to edit the success alert and the success email? I couldn’t find it in the read me or files

Thanks

Hi there.

There’s a translations.json file which lets you change various bits of text for the form. If you need custom email content, then you’ll need to look at the functions on lines 447 and 484 in process.php if you’re comfortable with editing PHP code :)

JMu5h

JMu5h Purchased

Hi there,

I contacted you a few days ago about the Ultimate PHP, HTML5 & AJAX Contact Form and am yet to receive a reply. The form is on the website, no problem, but there is no response from the “Send Details” button.

Thank you.

JMu5h

JMu5h Purchased

Just found your previous response and emailing you now. Thanks.

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