AccessKeys

AccessKeys supports this item

Supported

This author's response time can be up to 1 business day.

148 comments found.

I purchased the Ultimate form builder and the free version worked but the ultimate when I go to new form and try to add a form it does nothing. I have tried completely reinstalling it trying it on multiple computers it does not work.

Hello, Jthompsonpciky!

Thank you for writing in.

Could you please tell us more about the issue? When do you actually face the issue? Are you able to activate the plugin? Are you able to create a new form? Have to tried activating the plugin by first deactivating the lite version?

Could you please send us more details, and if possible your site URL and a temporary wp-admin login details to https://codecanyon.net/user/accesskeys/#contact and we can look into it.

Thank you!

Engame

Engame Purchased

Hello, it is possibile to change color of the step title in the multiform? Thank you

Engame

Engame Purchased

ok now is working but the bottom “Next” and “before” are not red

Engame

Engame Purchased

Also if I use the template number four the other element (icon, underline ecc) are always different.

Hello there,

Please add below CSS code and also change 8px to 10px in previously provided code.

input.ufb-next-step {
    background: #e85545 !important;
    border: #e85545 !important;
}
input.ufb-back-step {
    background: #e85545 !important;
    border-color: #e85545 !important;
}
span.ufb-info-icon {
    background: #e85545 !important;
}
span.ufb-notes.ufb-info-icon-notes:after {
    border-right: 10px solid #e85545 !important;
}
.ufb-each-step-heading.ufb-complete-step {
    border: 2px solid #ec685a !important;
    background: #ec685a !important;
}
.ufb-each-step-heading.ufb-complete-step:after {
    border-left: 10px solid #ec685a !important;
}

Thanks.

Engame

Engame Purchased

I have a problem with the csv field. Some answers are in the same line. It is possibile to fix that?

Hello there,

Can you please send us your site wp-admin login detail using the contact form available in the below link so that we can check the CSV issue?

https://codecanyon.net/user/accesskeys#contact

Thanks.

My multi-form displays all the steps on each step instead of just the one for each. Any idea what is causing this?

Never mind I have fixed this issue.

That’s great!!

Thanks

How to ENABLE Next Button in the Multisteps form?

Hello there,

Thank you for writing in.

For enabling the next button, you will need to enable it from the step details section. Please check below screenshot for an easy reference.

https://prnt.sc/gki23k

Thanks.

hi, just a presale question. I am interested in getting the form builder, however, can you tell me whether I can use the multi step feature but not make each step obligatory? I’m doing a site that has lots of products (for sale via an order form) and want to separate them in categories. I want to use the tabs at the top to have the different categories available. Would that work with your system? Thanks Nic

Hello Nic,

Thank you for writing in.

We are a bit unclear regarding your query. Each step should be visited consecutively and step cannot be skipped currently.

Thanks.

That’s a shame. Thanks anyway.

I can’t create a new form. It just sits on the load screen. I had the UFB lite and then installed the paid version and thats when it wouldnt let me add a new form.

Hello there,

Thank you for writing in.

For using the PRO version, please deactivate the free version and then PRO version should work fine.

Thanks

I can’t create a form. I enter the name and hit create and it just sits on the load. Nothing happens.

I had the free version with one form made. Then I purchased the pro version and deactivated the free version. When I went to create a form in the pro version it would just get stuck. I then uninstalled the free version. Still the same issue. SO I uninstalled the pro version and reinstalled it. Cleared the cache….and it still doesn’t work.

Hello there,

Can you please send us your site wp-admin login details using the contact form available in the below link so that we can have a look why it’s not working properly?

https://codecanyon.net/user/accesskeys#contact

Thanks.

Sending now. You will need to reinstall it as I have full removed it from my site.

by
by
by
by
by
by