I had the same issue that all of a sudden I could not login as an admin. However, after changing the php version from 7.2 to 7.0 on web hosting sever, it works fine now. Please give it a try if you are having the similar issue. I have been using this software for many year and it is really good.
Just wanted to say, I bought this product many years ago and had hopes of using it for my business (which will be soon hopefully). But I have tinkered with it here and there and used it for tracking projects throughout the years and I absolutely love it. You did a great job in making this! I love coming across these small things here and there like that you have backed into this such as: being able to embed a script into a website to allow customers to write notes on the site, or being able to embed a FAQ on a website that will update automatically from what is assigned to it in the UCM, as well as being able to embed custom made forms. Job well done!
There is no customer support available, and the install does not work. i purchased this program over 5 years ago and it worked amazing.
my website crashed and i had to re-install and the install process of this program doesn't work. i tried in vain to reach the writer of the program to no avail. after some time, i decided to purchase the program new and try again, and i am having the exact same issue.
my advice is to not purchase this program any longer as the author has check out and the program cannot be installed and had NO SUPPORT. i am contacting PayPal today for a refund.