dtbaker

dtbaker supports this item

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1099 comments found.

I have purchased this product and running on one domain..

I want to run it on 2-3 other domains also…would i need to purchase again n again???

or any other solution?

Yes CodeCanyon requires a new license to be purchased for each new installation. You are welcome to charge the customer whatever you like for the system.

There are two awesome plugins for UCM were released 1 week ago. – The first one is “UCM Submenu Plugin for AdminLTE theme”. – The second one is “UCM Avatar (profile picture) plugin for AdminLTE theme”.

Check out them here: 1. Submenu plugin http://www.smart-php.com/?p=5 2. Avatar (profile picture) plugin http://www.smart-php.com/?p=17

Hello dtbaker,

Very Poor Support by you, i have post my error on support but no reply for last 2 days and i can see there is no update regarding that .you know we are using this Software for our client and biling and if this show error that means our billing will stop , and still my billing stop from last 4 days ..

After I update my software from last latest update

Email Alert not working , even if i want to send manual email but email template not loaded , when i select template from email list that not load and showing blank email body

You can create tickets and customers via api. or insert SQL

You could insert SQL manually. Just create a customer/ticket through the UCM interface and look at how it inserts into the database, then replicate that using your own PHP programming.

Dear I tried to ask question in my previous email , maybe i was not clear enough,. Here I am writing you again. I have some pre-Purchase questions:

1: How can create projects and assign the employee to the client’s project?

2: Can manager or administrator create and assign one employee to one client and restrict the employee to see other projects, clients and messages ? ofcourse sometimes you do not want your employees to know all of your clients.

3: Does your product provide the branding like to change the logo on the client dashboard, make a post date invoice, etc?

4: Is that possible to show the client balance in client dashboard , sometimes client can pay upfront so they should see the balance in their dashboard to pay the future invoices. Possible?

5: A client should only see his own project and the employee assigned to him. Is that what your product offer ?

6: Do you offer ticket system in the product? Can I client have multiple logins on one project? For example if a client is a company and their two department wants to monitor the project , they can ask for two different login for one account.

5: Do you provide installation services ? Is it free or you will charge?

We have purchased two UCM lite version, but as mentioned it is not yet upgraded to PrO version. Please assist

Thanks for sending in the email support ticket, we’ll reply there with assistance.

I purchased two UCM from you I can’t install it I need intsall assistant

Please send through a support ticket and we can assist

can you send me the link for the support ticket

Hello,

please send through some more details and we can assist:

click here.

Thanks.

Can you make CRM/PM like that http://goo.gl/BhJ89O and https://goo.gl/OfxaUC ? This is very fantastic service. If you make it, million people use it.

No sorry I’m unable to create something like this.

Hi, how can i remove invoicing parts from Dashboard and display Tickets there instead?

With some PHP it should be possible. However you would need to edit the core invoice.php and tickets.php files to control what you would like output.

hello, I bought the license of your product but I have problems with the download of the same, I have forwarded the response of my host on March 6 but you have not most responded , what should I do to download the product already purchased ? I have to change the hosting service ? You have any suggestions ? Thanks in advance

update… in section user roles -> role details … I don’t see button “save role” and I can’t save. Please help me

Please check email ticket.

I replied to your mail, thanks

I recently purchased 2 lite licenses. I did this because I realized after I purchased the first one that I could not add extra fields to the customer template. I have upgraded to pro using the 2nd license. Everything seems to have upgraded successfully. However, I still can not add custom fields to the customer template. Please help.

Hey best to send through a support ticket and we can login to see why it’s not working. http://ultimateclientmanager.com/support/support-ticket/

In the ticket settings, the “Show FAQ product selection” checkbox does not seem to remove the product box from the tickets. I do not want a product option for tickets. Is there another settings somewhere to disable it, or is this a bug? Thanks.

Thank you for responding. I’ve created another ticket 9411 with the login info.

Additionally, there is no bulk edit options for tickets anymore and ALL user roles can see ALL tickets now too. There are major permission problems with this. I’ve had to remove all customers but one because there is no privacy between them.

Thanks for addressing the issues. When everything is working correctly, this is really quite an amazing system.

I bought this a very long time ago and never used it until now. I suppose that was my own fault, but now that I want to use it, I don’t know how to use this roles adding. It looks like there is no “style” and no way to save it.

That’s strange issue please send through a support ticket and we can login to fix the issue https://dtbaker.net/envato/support-ticket/

I bought it years ago, I don’t have support license available anymore. But I will try.

Hmm, turns out I bought this on 11-11-11

The last update seemed to have removed the bulk editing capabilities in the tickets again. Is there a setting that defaults after updates or something? (using 2 lite licenses)

Apparently ticket_enable_groups also enables ticket bulk editing. Since I wasn’t using groups, I couldn’t change assignment status of tickets in bulk. Everything works perfectly now. Thanks for all the recent updates too. The timer feature is awesome.

The latest ticket update will work a bit better, if you have ticket_enable_groups disabled then it will still allow the bulk actions.

It does work better, but the client now has a visible link to open the little “bulk actions” window. There are no checkboxes & they can’t actually edit the tickets, but I’d like to completely hide that link from the clients. (They have edit and create permission in user roles – tickets). Is that easily doable with losing the changes next update?

I have an error installing: “Temporary Error With License Code. Please click back and try again.” Why?

Hello,

Is this still an issue? Please send through a support ticket if you need assistance: https://ultimateclientmanager.com/support/support-ticket

HI, Im also getting the error ‘Temporary Error With License Code. Please click back and try again.’ when tried to install the free version. Raise a support ticket as well!

Thanks for reporting this issue. Please try again now.

zynimus

zynimus Purchased

Adding a User role, the page doesn’t have a “Save” or “okay” Just the options, no save or create role

That’s a strange one. Are you able to send through a support ticket so we can login to test/fix?

After the last update, there is a change in emailing invoices. The contact email no longer automatically shows as the “send” address, instead it is a text field, so I have to enter the contact’s email address manually. Is this a settings thing or an error?

I’ve created a ticket with a screenshot & more details. Thanks.

Thanks we’ll reply there.

The last update has fixed the issue. Thanks!

Tried to test a fee version, it is weired and not working from beginning…. No language change, no clear process, missed where to put admin credentials, do not have seen login info. Saying no access …. Frontend looks very basic

Install process does not send details with username and pass… Accout disabled… what a system. Password reset says just nothing how to… just a link with no more proceeding… Wasting time…

Yes the free edition is not recommended or supported, best to use Lite or Pro ( Pro demo is here: http://ultimateclientmanager.com/demo/ )

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