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Hi, Just purchased your plugin but getting a curl error “Unable to activate plugin: cURL error 28: Connection timed out after 10001 milliseconds
Unable to activate plugin.” FYI, my server isn’t blocking curl so hoping you can assist. thanks
Thank you for purchasing the plugin!
Sorry for the inconvenience, we are migrating to another server and it should be finished within the next 24 hours. After the migration is over, we will be able to activate it without any issue. Will let you know as soon as it is ready.
We have just finished the server migration. Please try activating the plugin now and let us know how it goes.
yep all activated now, many thanks
ok all working well now… well except for the centering issue described by everyone else! Look forward to finding out the secret
Glad it’s all working well
There is no secret as of yet, it’s definitely a must-feature we have to add asap.
I can’t even get through the activation step. I’ve tried three times to activate the plugin and it will not work. I went with your version of the plugin because it appeared you update it regularly. Can you help me here please?
I just saw the comment above mine re:migration. Any chance you can notify me when the server migration is complete? I’d like to continue working if possible. Thanks.
Sorry for the hiccup, we have just finished the server migration. Please try activating the plugin now and let us know how it goes.
Thanks! I was able to activate but now I cannot use the plugin where I intended, on the woocommerce product page I’ve created. The tool shortcut is only visible on the blog post page. I’ve also verified it is not available for the custom post types created by the theme I’m using either. Can you help here?
I figured it out without the shortcode generator. I just needed to add the shortcode opening and closing tags to the post where I wanted the setup, then add media in between the tags. Maybe in a future version, you could have the shortcode generator shortcut in the WYSIWYG for all custom post types and woocommerce. Thanks!
Glad you figured it out! Will certainly try to add your suggestions in one of the future updates.
Have been trying all day to relocate this plugin to another site. Have deactivated and deleted off original site, but only get “Unable to activate plugin: cURL error 28: Connection timed out after 10000 milliseconds” when trying to activate on new site. It will reactivate on old site. How do I get this moved?
Please contact us via our profile page for support.
Hi, I try to activate Purchased Code but it says Invalid and still can not active yet, what’s wrong?
We have answered your email support ticket. Please check your inbox.
It works great now, you’re the best.
Im trying to upload a gallery on a page filled with different before and after looks. but mine only allows two on this page, how can i upload more and get it to look like a grid on the page please.
The plugin documentation contains all the guides, have you consulted it? If yes and you still couldn’t achieve the desired result, please contact us via our profile page with as much detail of what you are trying to accomplish and a live URL where we could see and inspect it.
Is it possible to add several before and after images to one slider?
Or does it only do one at a time?
Thanks for you interest in the plugin.
It does only one at a time.
Hello, I have a problem – I don’t have ’’set parameters’’ bar visible. What can I do?
Have you activated the plugin as per instructions in the plugin’s documentation? If yes, and still cannot see it, please contact us via our profile page for support.
Hi, love how easy it is to use the plugin. Thanks.
I sent some questions on the profile page. Still the best way to go for support?
Thanks for purchasing the plugin!
Replied to your support email.
Work with the latest version of wordpress?
Thanks for your interest in the plugin!
Yes, it does work with the latest version of WordPress.
I have bought your plugin and installed it. However, when I go to the text block to use it, i cannot find it. Could you please give me some guidance as to what I can do to resolve this issue.
For support please contact us via our profile page.
I updated the plugin, now it asks for a purchase code.
However, when I enter that in, it says invalid code.
I got my purchase code from the ThemeForest PDF and txt licensing download, so I know it is the right purchase code. Tried it multiple times.
I am on local host. Could this be the issue? Or could it be that I purchased before you changed the plugin to require the purchase code and is not recognizing mine?
I tried to reinstall the plugin on the website http://iao.me.
It was installed there before but the website was inactive for a while.
I am getting a “Invalid Code” message when entering the purchase code.
The same issue occurred when I installed the plugin a few months ago.
Can you please check why? The plugin isn’t installed on another website.
We provide support via email only. It is most probably because you have not removed the plugin initially as indicated in the documentation.
Drop us a line via our profile page so that we can notify you when we figure it out.
So I did … and I am waiting.
Please check your email.
I wanted to use your Before&after plugin on sub-domain. Is it possible?
If not I want to move Before&after plugin to other domain.
Please help me how to move plugin from one site to another site.
All the support is done via email, please contact us via our profile with your purchase code.
We used your plugin on a developing environment and once we switched to our live environment the before and after plugin stopped working. I read that I had to contact you guys to correct that problem.
My website is en.anytimeglasses.com and we had it installed and active on anytimeglasses.com. Could you guys please fixed the issue so that I can re-use my license on the correct environment.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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