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Discussion on Ultimate Author Box - Responsive Post/Article Author Section Plugin for WordPress

Discussion on Ultimate Author Box - Responsive Post/Article Author Section Plugin for WordPress

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292 comments found.

barbours

barbours Purchased

I purchase, but I am not sure it is working as expected. Our site uses jnew and the child them and some components of elemontor. Do you know if it is compatible? I installed it, created a guest author, in the post I put a check in the box for her to be an author. Then on the post, it shows the original poster and her as a guest author. I would like to just replace the name of our staff person that uploaded her article. Please let me know.

hello after i installed and activated the plugin my complete wordpress blog is not working anymore, i get the following error message.

There was a critical error on your website.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

Hi I have a lot of problems 1- Settings are not saved in the member’s profile 2- I can’t change the colors in the author box 3- The fonts do not change in the author box as is the theme I want a solution to these problems Thank you

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. And For test purposes, would you please deactivate another plugin and then clear the site’s cache to check if the issue still persists or not?

Thanks!

can we list out all authors in one page

Hi there,

Thank you for writing in.

Currently, we cannot do that.

Please do let us know if you have any additional questions.

Thanks!

Hello, i m french and bought your ultimate autho box that doesn t work correctly in my opinion.

Show in Custom Post Types Check to show Ultimate Author Box in Custom Post Type e-landing-page elementor_library yith_slider product

when i choose product nothing appear on the product ! my solution : yith woocommerce.

If we haven t solution i will ask you to refund this sale.

Best regards. Thierry

Hi there,

Thank you for writing in,

We need a little more information to understand what’s going on. Can you please elaborate further using a screenshot regarding your query ? we will check and get back to you on this matter soon.

Thanks!

Hello.

I am in the Users > Profile trying to make some changes. After editing all the fields, I clicked “Update Profile” but all the settings were gone. They were never recorded.

Can you please advised?

Thank you.

Hi there,

Thank you for writing in,

For test purposes, please try deactivating all plugins to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s) and then clear the site’s cache to check if the issue still persists or not? If the issue still persists please let us know.

Thanks!

Hello.

I have disabled every other plugin but the problem still persists. The settings are saved (for example, if I change “Author Details” to “Author”) as it will reflect on the front end, but if you go back to the Profile Page, everything is blank again with default values. This means every time I need to change anything, I need to redo everything again.

I have the latest version of WordPress.

Please advise.

Thank you.

Hi there,

Thank you for writing back,

We need a little more information to understand what’s going on. If possible could you please provide us with temporary login details of your site’s backend? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details. Please reply to us via the ‘Private Contact’ option below.


Documentation   Private Contact

Thanks!

Got an error like:

Fatal error: Uncaught Error: count(): Argument #1 ($value) must be of type Countable|array, string given in /bitnami/wordpress/wp-content/plugins/ultimate-author-box/inc/frontend/uap-shortcode.php on line 119

Hi there,

Thank you for writing in,

Could you please share your issues at our private contact wp@access-keys.com We will look into your matter and reply to you as soon as possible.

Thanks!

You presented the description in a wrong way, I am not able to showcase the guest authors. There is no option.

Hi there,

Thank you for writing in,

Could you please share your issues at our private contact wp@access-keys.com We will look into your matter and reply to you as soon as possible.

Thanks!

How to select the guest author, I can see the the created guest author name in co authors but I am not able to select the guest author as the primary author.

Plugin not working for us -

Hi there,

Thank you for writing in.

Could you please explain more on your issue so that we can help you?

Thanks!

Hi, I want to buy your Author plugin but I have 3 questions.

1- Will this plugin integrate with my authors in wordpress? Because I have 400 authors in Wordpress>users>author section. It will be difficult for me to rewrite them manually one by one.

2: Can I show authors as a list? Can you post some screenshots about it?

3-When I add the authors, can we make a search box for the user to search for them?

Thanks.

Hi there,

Thank you for writing in.

1) Currently, this feature is not available in the plugin.

2) Please take a look at the screenshot below://prnt.sc/fG2lKCyEtFGG

3) Currently, this feature is not available in the plugin.

Thanks!

Hello,

Is it possible to add my own social field with my own icon ? (I would like to be able to add SubSocial)

( can’t see the back end : https://demo.accesspressthemes.com/wordpress-plugins/ultimate-author-box/wp-login.php demo account do not work)

Thanks

Hi there,

Thank you for writing in.

The ID: demo and password: demo are the same.

Thanks!

Hi, how do I hide the admin. I put a user as an author, but the admin stayed with it. So I have two authors, the admin and the other. Look here please.

https://jornaldahistoria.pt/gazeta/2022/01/06/rainha/

Sorted out. But if you introduce an image, the word author disappears. But if you introduce an image, the word author disappears.Look https://jornaldahistoria.pt/gazeta/2022/01/07/rainha/

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

Just bought and installed. Two issues so far:

1. It doesn’t automatically replace the existing author box that’s native to the theme unless I missed the setting (?) – nor does it appear on the author page as other author boxes do.

2. It isn’t compatible with Jnews theme. Half the box gets cut off.

Can you help? I didn’t plan on doing any heavy hacking of my theme. May request a refund if these things can’t be resolved.

Hi there,

Thank you for writing back.

Please request your refund below:

https://codecanyon.net/refund_requests/new

Thanks!

That doesn’t work. I bought your product in October. The latest dates for listed there are September.

Hi there,

We have provided you the refund.

Please do contact us if you have any additional questions.

Thanks!

hello,

no update since more than one year ?? are you still alive ? It’s afraid me to buy.. Also, do you provid “schema data” for author box like “same as” ?

Hi there,

Thank you for writing back and sorry for the late response,

We were on the verge of one of the most important festivals “Dashain” in our country. Thus, the support service was affected due to this reason and we were not able to respond to your queries as frequently as we do on normal days. Sorry for the inconvenience faced.

And related to your queries, would you please elaborate on this matter ,more clearly? We will then let you know the possible answers.

Thanks!

Instead of linking to the default wordpress author page, I want to point it to a page in my website

Hi there,

Thank you for writing in,

Can you please elaborate further using a screenshot regarding your query ?We will then let you know the possible answers.

Thanks!

Hello, i want to custom link form post

Hi there,

Thank you for writing in,

Would you please elaborate on this matter? We will then let you know the possible answers.

Thanks!

Hallo,

if i am using this plugin author data isn’t stored permanently, so everytime i want to change anything, i have to add all data new

Hi there,

Thanks for writing in,

For test purposes, would you please deactivate another plugin and then clear the site’s cache to check if the issue still persists or not?

Thanks!

don’t always assume to have dumb users

Hello there,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

zlato Purchased

Hi guys how to change Primary Color with css for desktop and mobile ( template 1 ). Under Custom Settings dont applay. Tx and all the best.

Hi there,

Thank you for writing back.

Could you please re-send us the mail as it seems that we have not received mail for your side.

Thanks!

zlato Purchased

no problem guys send again to Email AccessKeys_Support1

Hi there,

Thanks for writing back,

We will check on this matter and let you know the details as soon as possible. Please stay patience.

Thanks!

Hi ! I would like to know if when I use temple 9, if I could make the author’s name thicker and choose a different color.

Also, if I use temple 12, can I get rid of the window Author’s details ?

Thank you.

Thank so much ! You guys are the best. Quick reply and efficiency.

Everthing is fine. I’m happy, but it is funny to see that the red for the email envloppe icon is visible in all my posts, except for my latest one.

And yes, Facebook is displaying on desktop only but not mobile.

And I just tryed to create a new post, and the Facebook icon shows on both mobile and desktop.

Thank you so much. I am looking forward to renewing my support contract because you are the best.

Hi! Everything is working fine. It’s visible on desktop and mobile, in every posts. Thank you very much for your help.

HI there,

Thank you for writing back.

Please do contact us if you have any additional questions.

And could you please do us a favor by rating and reviewing our plugin at: https://codecanyon.net/downloads So that many people can know us.

Thanks!

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