61 comments found.
I am using the Team add-on for Theme Fusion and it has stopped working. No errors in console, just doesnt pop up any more.
THanks in advance.
Can you please send website url and credentials on firstname.lastname@example.org
So we can check
Sent – thank you very much!
Hello, i have a failure message below my animated fields:
Warning: Trying to access array offset on value of type bool in /var/www/web23272543/html/spargo_wp/wp-content/plugins/jag-creative-addons-bundle/includes/hoverimage/jag-hoverimage-shortcode.php on line 86
Could you please help to solve it?
Thank you, BR
As it’s a warning, you can disable from wp-config.phphttps://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/
Please let us know if any issues.
Hey – unfortunately I cannot save the image hover box element – button is there bunt dont work
Might be possible another plugin js conflict.
Are you able to do save other elements?
Can you please share your website url and credentials on email@example.com, So we have a quick look.
Hi! Pre-sale question here. Love all that you’re using can do. But does it bloat a site to do it all? I’m looking for a lightweight plugin that isn’t going to slow my site down. Thanks in advance!
Hello, i have a problem with the team members, as the linkedin icon is not shiwing, there is only a blue square.
can you please help me with that ?
Currently icons css are are not loaded. If possible can you please share backend credentials on firstname.lastname@example.org. so we can make fix.
Hi, Hope you are well, Purchased your excellent JAG Addons bundle for my Wordpress site using WP Bakery Page builder, and Team Members plugin.
Purchase Code: d7067392-395e-4b8c-bd75-11709f274117 – 22 Apr 2022
Installed and setup all works well until I display the team members decription were the modal appears to be embedded in the page, instead of opening up in a separate window, I’ve made a video here for you to view the issue https://streamable.com/48f8eq
Also a link to the page s you can view the source code https://www.ascendantlifts.co.uk/our-people/
Are you able to help me with the issue?
You want to open a team member single page instead of modal?
Hi, Thanks for getting back to me, I would like the more info on the team member to open up within a modal, but when this si enabled the first members info appears at the top of the page insead of the modal window with some curly brackets below see here https://i.ibb.co/LzPkNrn/Screenshot-2022-05-13-at-18-45-27.png and live version https://www.ascendantlifts.co.uk/our-people/
Yes, if possible can you please share website credentials on email@example.com, so we can check in backend on Monday
I just installed the bundel and there are some conflict because some of my icons are missing . If I disable the addons bundle, the icons are showing up again. Thans for any idea.
Can you please share url and credentials on firstname.lastname@example.org
Hello, for the team page, the LinkedIn Logo is not showing, I only have a blue square with no logo in it, is there any solution for this please ?
Hello jag_themes, unfortunately there is a bug in the testimonials. Everything works on the computer, but unfortunately the browser on the iPhone (IOS 15) crashes after a few seconds. Website: www.kraft-bonn.de Video: https://www.dropbox.com/t/4zwfwDd8jnwJBPnE
Its working fine for us. Are you sure its because of testimonial element? Can you check in different device or browser
ok. you mean only specific IOS 15 has issue, right?
Yes. I can imagine that it is due to ios 15.
Can you please check our demo url on iOS 15https://jagthemes.com/fashion/
It works on the site. Have you already adapted something, or is it a combination of different plugins on my site that screw up.
No. Page is build just using this addon.
If you want just test testimonial then try https://jagthemes.com/creative-addons-bundle/testimonials/
Hello, i have a problem with the extension,
the LinkedIn Logo is not showing in the team member page
Can you please send website URL, so we have a quick look
Good luck with your sales
Hi there when i activate the Creative Addons Bundle the colapsed menu icon no longer shows. is there an issue with the addon and Font Awesome icons.
Sorry for inconvenience.
Which collapse icon? In which element you are getting issue?
If possible please send website URL and credentials on email@example.com so we have a quick look.
Hello! I’m using your plugin with the Uncode theme. Unfortunately there seems to be compatibility problems, one which I was able to solve (regarding the Owl Carousel slider where I had to unset the “float” for the .owl-items), but one where I don’t know what to do. The issue seems to be Font Awesome where in the frontend the icons I have selected in the editor are not shown. There is a console error saying that a ressource (the Font Awesome css from the Uncode JS Composer) has been blocked because of MIME issues.
Sorry for inconvenience.if possible can you please send website URL and credentials on firstname.lastname@example.org
Hi – with this plugin I notice it comes a “download” element … does this mean if I choose this for a WPBakery box (with a video uploaded to it) it will download the video or will it link to a download page?
Also, all one has to do is upload plugin then poof these features are added on to an already existing WPBakery set up? Thank you!
1. Yes, video will download. But make sure video is uploaded to media or anywhere.
2. You can find download element in list and have to configure element.
Does the animated text have a “link” property for a URL for an on-click event? Thank you.
No option to add link in animated text.
Customization required to add link option.
2e2a627f-7bff-49bd-9e07-a2fe52e47f1c Hi, I’m looking for a way to click on the email icon and a hover window pops up with a contact form for that person. I don’t want to display the email address. I’m using contact form 7 so I want a generic response saying “Thanks for emailing so-and-so”
It’s required customization:
What we understand:
1. On click of open popup window with contact form
2. After submit mail must be sent to the person on which user click on email’s icon, right?
3. Do you have separate contact form for all members?
Please let us know on email@example.com
I have the following error when installing your plugin….
GET https://kanabos.mx/wp-content/plugins/js_composer/assets/lib/bower/font-awesome/css/font-awesome.min.css?ver=6.2.0 net::ERR_ABORTED 404
Can you please share your website URL and credentials on firstname.lastname@example.org
Will check and update you asap. Thank you
Is it possible to incorporate JAG Creative addons into Gutenberg? Or will it only work with WP Bakery?
Hello, It will work with only WPBakery Page Builder.
I just bought your bundled zip and used the animated text . The animatin does not work on a mobiled device (IOS) neither in Safari on a mac.
As you can understand it is important for the animatin to work everywhere.
What do I have to do to accomplish that?
Will Check and back to you asap. If possible please share page URL.
I deleted the element as it was placed in a posted page.
Anyhow the url is Kanabos.mx
We checked our demo page https://jagthemes.com/creative-addons-bundle/animated-text/ in IPhone IOS v13 & Mac safari v13 and its working fine.
Can you please add element on your website in test page and provide URL.
Added, URL kanabos.mx please advice quick as it is live
Will check and update you asap
Main Page, please check
Hello, will check today, may be after 2 hours.
If possible please share backend admin credentials on email@example.com
So we can change in code if required.
Please delete username and password from here.. here any one can see.
Please have a look. https://kanabos.mx/
Issue because of caching. Its resolved now.
Resolved, tell me what needs to be done if that happens again please
While you answer I want to thank you for your support!
I have another question, can you use the image hover element in the product images in the shop page?
And a CTA element in images ina carrousel?
1. Image hover – it’s a stand alone element. If you are creating a shop page using wpbakery page builder then you can use image hover. But in default woocommerce product listing page, you can’t use.
2. CTA- you want carousel of cta element? For this you might need to use other element “Anything carousel” https://wordpress.org/plugins/carousel-anything/
Please let us know if any issue. Thank you
I am trying to use the image hover box option but the image doesn’t show up on the screen. You can tell there is a roll over/hover setup because the courser changes but I can’t figure out why the image and text won’t appear on the screen. Sent you an email with the link as well:)
Thank you so very much for getting this fixed! You are awesome:)